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Exploring Your Options
Setting up for communications
Determining the COM port
Your modem is connected to one of the computer's COM
(communications) ports. The default setting for the modem is
COM3.
The following procedure is intended to support you if you
need to either upgrade your modem or reset the port to the
default settings.
If you are having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
To find out which port your modem is connected to:
1
Open the Start menu, and click Control Panel.
2
Click Printers and Other Hardware.
3
Click Phone and Modem Options.
The Phone and Modem Options Properties dialog box
displays.
4
Fill in the Local Information text boxes and click OK.
5
Click the Modems tab.
Your modem should be listed next to one of the computer's
COM ports.
6
Make a note of the COM port number.
7
To verify that the modem is set up properly, select the
modem you wish to check, and then click Properties to
bring up the dialog box with information specific to that
modem.
8
Click the Diagnostics tab, and then click Query Modem.
Windows XP communicates with the modem and displays
identifying information reported by the modem. If Windows
XP cannot communicate with the modem, it displays an error
message. Consult the troubleshooting sections of your
modem and Windows XP documentation.
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