Toshiba F40-ST4101 User Manual
Toshiba F40-ST4101 User Manual

Toshiba F40-ST4101 User Manual

F40-st4101 user's guide
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Series User's Guide
If you need assistance:
Toshiba's Support Web site
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Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
page 170
"If Something Goes Wrong" on
in this guide.
F40/
F45-AV
GMAD00122012
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Summary of Contents for Toshiba F40-ST4101

  • Page 1 Series User’s Guide If you need assistance: Toshiba’s Support Web site pcsupport.toshiba.com Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 170 in this guide.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port microphone jack (Port availability depends on model selected).
  • Page 4: Industry Canada Requirement

    This device must accept any interference received, including interference that may cause undesired operation. Contact either: Toshiba’s Support Web site at pcsupport.toshiba.com. Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
  • Page 5: Telephone Company Procedures

    If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
  • Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
  • Page 7: Wireless Interoperability

    Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
  • Page 8: Regulatory Information

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 9 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
  • Page 10 Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 11: Device Authorization

    2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 12: Radio Approvals For Wireless Devices

    JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: Do not disassemble or modify the device. Do not install the embedded wireless module into other device. 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in...
  • Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
  • Page 14 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
  • Page 15 This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
  • Page 16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 17: Wireless Lan Card

    Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
  • Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
  • Page 19: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
  • Page 20: Bluetooth Wireless Technology And Your Health

    Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria...
  • Page 21: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 22 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 23 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
  • Page 24 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
  • Page 26 Card is a trademark of Fuji Photo Film, Co., Ltd. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 27: Table Of Contents

    Keeping yourself comfortable ...40 Precautions...40 Important information on your computer’s Setting up your computer ...42 Setting up your software...42 Registering your computer with Toshiba ...43 Adding optional external devices...43 Connecting to a power source ...44 Charging the main battery...46 cooling fan ...41...
  • Page 28 Contents Using the computer for the first time ...47 Opening the display panel ...47 Your computer’s features and specifications ...48 Turning on the power...48 Adding memory (optional) ...49 Installing a memory module ...50 Removing a memory module...55 Checking total memory ...57 Using the TouchPad™...58 Scrolling with the TouchPad™...
  • Page 29 Chapter 2: Learning the Basics... 80 Computing tips ...80 Using the keyboard ...82 Character keys ...82 Making your keyboard emulate a full-size Ctrl, Fn, and Alt keys ...83 Function keys...83 Special Windows Overlay keys...84 Using the overlay to type numeric data...84 Starting a program...85 Starting a program from the Start menu...85 Starting a program from Windows...
  • Page 30 Contents Removing a disc with the computer off ...100 Caring for CD or DVD discs ...100 Toshiba’s online resources ...101 Chapter 3: Mobile Computing...102 Toshiba’s energy-saver design...102 Running the computer on battery power ...102 Battery Notice ...103 Power management ...104 Using additional batteries ...104...
  • Page 31 Inserting an ExpressCard™ ...133 Removing an ExpressCard™ ...133 Using the Bridge Media Adapter Slot ...134 Inserting memory media...134 Removing memory media...135 Using the i.LINK Chapter 5: Toshiba Utilities...137 TOSHIBA Assist ...138 Connect...139 Secure...140 Protect & Fix ...141 Optimize...142 Setting passwords ...143 Using an instant password...143...
  • Page 32 Contents Using a user password ...145 Deleting a user password...146 TOSHIBA PC Diagnostic Tool Utility...147 TOSHIBA SD™ Memory Card Format Utility ...148 Mouse Utility...149 Toshiba Hardware Setup...150 TOSHIBA Zooming Utility...152 TOSHIBA Button Support...153 CD/DVD Drive Acoustic Silencer ...154 TOSHIBA Accessibility ...155 Fingerprint Authentication Utility...155...
  • Page 33 If you need further assistance...200 Before you contact Toshiba ...200 Contacting Toshiba ...201 Other Toshiba Internet Web sites...202 Toshiba’s worldwide offices...202 Appendix A: Hot Keys/TOSHIBA Cards ... 204 Hot Key Cards ...204 Using the Hot Key Cards ...205 Application Cards...206 Using the Application Cards...207 Card Case...207...
  • Page 34 Contents Display modes ...214 Display brightness ...215 Disabling or enabling wireless devices...216 Disabling or enabling the TouchPad ...217 Changing screen resolution ...218 Keyboard hot key functions ...219 Appendix B: Power Cord/Cable Connectors...220 Glossary...221 Index...235...
  • Page 35: Introduction

    Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
  • Page 36: This Guide

    Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 37: Safety Icons

    Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 38: Other Documentation

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page 170.
  • Page 39: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
  • Page 40: Keeping Yourself Comfortable

    Extreme heat, cold, or humidity. Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
  • Page 41: Important Information On Your Computer's Cooling Fan

    Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers.
  • Page 42: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
  • Page 43: Registering Your Computer With Toshiba

    If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
  • Page 44: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 45 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
  • Page 46: Charging The Main Battery

    Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: Glows amber while the main battery is being charged (AC adaptor connected) Glows blue when the main battery is fully charged Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet...
  • Page 47: Using The Computer For The First Time

    NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right.
  • Page 48: Your Computer's Features And Specifications

    Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
  • Page 49: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
  • Page 50: Installing A Memory Module

    Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slot on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
  • Page 51 If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down.
  • Page 52 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
  • Page 53 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the top slot. Slot B is the bottom slot. If only one memory module is to be installed, it must be installed in Slot A.
  • Page 54 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
  • Page 55: Removing A Memory Module

    Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
  • Page 56 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
  • Page 57: Checking Total Memory

    Gently lift the memory module to a 30-degree angle and slide it out of the slot. (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
  • Page 58: Using The Touchpad

    Getting Started Using the TouchPad™ NOTE From time to time, Windows “Windows feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again.
  • Page 59: Control Buttons

    Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession. The primary button usually corresponds to the left mouse button.
  • Page 60: Connecting The Display Device

    S-video cables and HDMI cables are not included with your computer. For the best video quality, always use a properly shielded cable. HINT: Toshiba recommends using a cable no longer than 20 feet (approximately 6 meters). Using a poor-quality cable may result in a dull or fuzzy picture, poor color, ghosting, video noise, or loss of video.
  • Page 61 Connecting an HDMI-compatible television or VCR/DVD player To connect an HDMI-compatible television or VCR/DVD player to the computer: Connect one end of an HDMI cable (not included with your computer) to the HDMI Out port on the back of your computer, and then connect the other end of the cable to your television.
  • Page 62 Getting Started Using external display devices Connect the other end of the video cable to the S-video Out port on the back of the computer. Turn on the external video device. Make sure the input to the device is correctly set for the S-video port. (See the device’s documentation for more information.) Your computer will automatically detect the external display device and activate a screen with display options.
  • Page 63: Directing The Display Output When You Turn On The Computer

    Click Apply, then click OK to close the Display Settings window. The screen is now displayed correctly on your TV. For more information, see turn on the computer” on page Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen or to display anything on your computer screen.
  • Page 64: Adjusting The Quality Of The External Display

    Getting Started Using external display devices Built-in display and external monitor (extended desktop) Built-in display and TV (extended desktop) (Sample Image) Display options window NOTE The dual display modes (internal display and external device) cannot be used while you are watching an HD DVD. NOTE The right-most icon in the above illustration is for the Swap Image Display mode.
  • Page 65: Using An External Keyboard

    Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer’s USB ports support any USB-compatible keyboard. Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad.
  • Page 66: Setting Up A Printer

    Getting Started Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
  • Page 67: Turning Off The Computer

    To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
  • Page 68 Getting Started Turning off the computer TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.
  • Page 69 Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer sleeps for an extended period of time, the ®...
  • Page 70: Using The Shut Down Command

    Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer.
  • Page 71 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
  • Page 72: Using And Configuring Hibernation Mode

    Getting Started Turning off the computer Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the on/off light glows blue.
  • Page 73 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears.
  • Page 74: Using And Configuring Sleep Mode

    Getting Started Turning off the computer go into Hibernation mode when you press the power button. Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu.
  • Page 75 mode. The on/off light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the computer automatically goes into Sleep mode.
  • Page 76 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
  • Page 77: Closing The Display Panel

    To keep your computer clean, gently wipe the display panel and exterior case with a lightly dampened cloth. Customizing your computer’s settings “Power Plans” on page 115. Getting Started 110. There are “Toshiba Utilities”...
  • Page 78: Moving The Computer

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 79 Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable Getting Started Caring for your computer...
  • Page 80: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 81 Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 82: Using The Keyboard

    Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: The space bar creates a space character instead of just passing over an area of the page.
  • Page 83: Ctrl, Fn, And Alt Keys

    Press the numeric pad of the enhanced keyboard. Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
  • Page 84: Overlay Keys

    Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
  • Page 85: Starting A Program

    Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: Double-click the icon for the program on your desktop Use the Start menu Use Windows...
  • Page 86: Starting A Program From Windows Explorer

    Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
  • Page 87: Starting A Program Using The Start Search Field

    Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
  • Page 88 Learning the Basics Saving your work Saving files In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box.
  • Page 89: Printing Your Work

    Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
  • Page 90: Backing Up Your Work

    Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
  • Page 91: Using Windows Media Center In Windows Vista

    Using Windows® Media Center in Windows Vista® ® Using Windows The Windows where you can play your entire library of audio, video, and picture media on your computer. With the Media Center, you can: Watch a DVD movie Play back your digital videos View your digital pictures, or play them as a slide show Browse, select, and play music CDs and DVD movies Media Center setup...
  • Page 92: Starting The Media Center

    Learning the Basics Using the optical drive To send the display signal to the TV, press the TV Out button, which is the furthest right button of the Media control buttons above the keyboard (or press icon). Starting the Media Center To start the Media Center: Click Start, and then click Media Center.
  • Page 93: Optical Drive Components

    CD or DVD, if one is inserted into the drive, when the computer is powered on and the Windows Media Center is running, the Media button has the same function as the My Music button on the Toshiba Remote Control. Learning the Basics Using the optical drive “Inserting a disc”...
  • Page 94 Learning the Basics Using the optical drive The Play/Pause button starts playing the disc or makes it pause if currently playing. The Stop button stops a disc that is currently playing. The Previous track button returns to the preceding track on the disc.
  • Page 95: Inserting A Disc

    Inserting a disc (Available on certain models) To insert a disc into the drive: Hold the disc by its edges and check that it is clean and free of dust. Handle DVDs and CDs carefully, making contact only with the center hole and edge.
  • Page 96: Removing A Disc

    Learning the Basics Using the optical drive Removing a disc Do not press the eject button or turn off the computer while the in- use indicator light is glowing. Doing so could damage the disk or the drive. NOTE The computer must be powered on to eject a disc. Locate and press the eject button.
  • Page 97 If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 98: Playing An Audio Cd

    Learning the Basics Using the optical drive Playing an audio CD Insert an audio CD and close the disc tray. If the computer is turned on, Windows Media CD begins to play. You can use the Windows Media program to control the CD. To access the Windows Media Start menu.
  • Page 99: Playing Optical Media

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 100: Removing A Disc With The Computer On

    Learning the Basics Using the optical drive Removing a disc with the computer on To remove a disc (CD or DVD) with the computer turned on: Press the eject button on the drive. Do not press the eject button while the in-use indicator light is glowing.
  • Page 101: Toshiba's Online Resources

    Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 102: Chapter 3: Mobile Computing

    Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
  • Page 103: Battery Notice

    This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
  • Page 104: Power Management

    Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
  • Page 105: Charging The Main Battery

    Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
  • Page 106: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on.
  • Page 107 NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. “Changing the main battery” on page 112 replacing the main battery.
  • Page 108: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
  • Page 109: Setting Battery Notifications

    Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.
  • Page 110: Power Plans

    Mobile Computing Monitoring main battery power How much you use the hard disk, optical drive, diskette drives, or other optional devices Where you are working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again...
  • Page 111: Using A Hot Key To Set The Power Plan

    Select an appropriate plan for your work environment or create your own custom plan. Click Create a Power Plan to set up a new plan. To edit a plan or to edit advanced settings, continue to the following NOTE steps. Click Change Plan Settings to choose the plan you want to edit.
  • Page 112: Changing The Main Battery

    Mobile Computing Changing the main battery While continuing to press desired Power Plan. The Power Plan options are: Balanced, Power Saver, and High Performance. Release the The hot key card disappears. You are now in the selected mode. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
  • Page 113 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
  • Page 114: Inserting A Charged Battery

    Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
  • Page 115: Taking Care Of Your Battery

    If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. A reverse polarity condition should be avoided with all batteries.
  • Page 116: Maintaining Your Battery

    Mobile Computing Disposing of used batteries Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
  • Page 117 If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling...
  • Page 118: Traveling Tips

    Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust. Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 119: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 120: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 121 NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: Start programs Open documents...
  • Page 122: Setting Up For Communications

    Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: A modem (available on certain models) A telephone line A browser or communications program An Internet Service Provider (ISP) or online service if you plan to use the Internet...
  • Page 123: Connecting A Modem To A Telephone Line

    Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
  • Page 124: Connecting Your Computer To A Network

    Exploring Your Computer’s Features Setting up for communications Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
  • Page 125 Exploring Your Computer’s Features Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the Connect to the Internet Wizard: Click Start, Control Panel, Network and Internet, and then Connect to the Internet.
  • Page 126: An Overview Of Using The Internet

    Exploring Your Computer’s Features An overview of using the Internet Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module.
  • Page 127: The World Wide Web

    The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP). The World Wide Web offers information as text, images, audio, or video to be referenced from anywhere in the world.
  • Page 128: Surfing The Internet

    Exploring Your Computer’s Features An overview of using the Internet Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address.
  • Page 129: Uploading To, And Downloading Files From, The Internet

    Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
  • Page 130: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Web Cam Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external stereo speakers. Before putting on headphones to listen, turn the volume down.
  • Page 131: Using Pc Cards

    Using PC Cards Available on certain models. TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use.
  • Page 132: Removing A Pc Card

    Exploring Your Computer’s Features Using PC Cards Removing a PC Card Be sure to disable the PC Card prior to removing it. Otherwise, the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card.
  • Page 133: Using An Expresscard

    Using an ExpressCard Available on certain models. The ExpressCard slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard Before you insert an ExpressCard comes with the card to see if you need to do anything before you insert it.
  • Page 134: Using The Bridge Media Adapter Slot

    PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media.
  • Page 135: Removing Memory Media

    Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
  • Page 136: Using The I.link ® Port

    Exploring Your Computer’s Features Using the i.LINK ® Using the i.LINK ® The i.LINK extremely fast data transfer rate. In addition to high speed, the i.LINK isochronous data transfer (the delivery of data at a guaranteed rate). This makes it ideal for devices that transfer high levels of data in real-time, such as video devices.
  • Page 137: Chapter 5: Toshiba Utilities

    These utilities are described in this chapter. TOSHIBA Assist Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Card Format Utility Mouse Utility Toshiba Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer...
  • Page 138: Toshiba Assist

    Toshiba Utilities TOSHIBA Assist TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: Double-click the TOSHIBA Assist shortcut icon on the desktop.
  • Page 139: Connect

    Connect The features available in this category are: ConfigFree™ Bluetooth Bluetooth * Available on certain models (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings* ® Local COM Settings* Toshiba Utilities TOSHIBA Assist...
  • Page 140: Secure

    Toshiba Utilities TOSHIBA Assist Secure The features available in this category are: Supervisor password User password (Sample Image) TOSHIBA Assist window – Secure tab...
  • Page 141: Protect & Fix

    Toshiba Utilities TOSHIBA Assist Protect & Fix The features available in this category are: TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 142: Optimize

    Toshiba Utilities TOSHIBA Assist Optimize The features available in this category are: Mouse Utility TOSHIBA Accessibility TOSHIBA Zooming Utility TOSHIBA Button Support CD/DVD Drive Acoustic Silencer Toshiba Hardware Setup (Sample Image) TOSHIBA Assist window – Optimize tab...
  • Page 143: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 144: Using A Supervisor Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 145: Using A User Password

    Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
  • Page 146: Deleting A User Password

    The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. The Password tab of the Toshiba Hardware Setup window appears. (Sample Image) Password tab of Hardware Setup window Select Registered, then click OK.
  • Page 147: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
  • Page 148: Toshiba Sd™ Memory Card Format Utility

    This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
  • Page 149: Mouse Utility

    The settings you can change are divided into these categories: Buttons Pointers Pointer options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device. Adjust the settings as desired, then click OK. Assist. Toshiba Utilities Mouse Utility...
  • Page 150: Toshiba Hardware Setup

    Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the Toshiba Hardware Setup icon in the Optimize tab of The Toshiba Hardware Setup screen appears.
  • Page 151 Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Toshiba Utilities Toshiba Hardware Setup Enter key. function key and access the wake-on keyboard key, or the right or...
  • Page 152: Toshiba Zooming Utility

    Adobe Acrobat Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
  • Page 153: Toshiba Button Support

    For more information about how to use the TOSHIBA Zooming utility, right-click the click Help. Click OK. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Internet button. This button is located above the keyboard. To access TOSHIBA Button Support:...
  • Page 154: Cd/Dvd Drive Acoustic Silencer

    Toshiba Utilities CD/DVD Drive Acoustic Silencer CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable. NOTE When you change the optical drive to “Quiet”...
  • Page 155: Toshiba Accessibility

    TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
  • Page 156: Fingerprint Utility Limitations

    Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 157: Fingerprint Logon

    Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed. Toshiba Utilities Fingerprint Authentication Utility ® password, you will be prompted to ®...
  • Page 158: Power-On Security

    Toshiba Utilities Fingerprint Authentication Utility The Fast User Switching feature of the Windows is also supported. If user A is logged on and the fingerprint utility verifies the fingerprint of user B (who is already enrolled), the utility recognizes the fingerprint and switches the users.
  • Page 159: Control Center

    The Control Center contains various functions for fingerprint management and for setting up your fingerprint software. Available options depend on the software status, used hardware, and installed applications. (Sample Image) Main Fingerprint Control Center Window Toshiba Utilities Fingerprint Authentication Utility...
  • Page 160 Toshiba Utilities Fingerprint Authentication Utility Fingerprints Enroll or edit current user’s fingerprint templates—Runs the fingerprint enrollment wizard. You can enroll, edit, or delete fingerprints for the current user and, if power-on security is implemented, control whether they are stored in the fingerprint device memory.
  • Page 161: Password Bank

    Web browser, click it in the list. Register—Registers a new window (dialog or Web page). Lock/unlock My Safe—Opens or closes My Safe folder. Control Center—Displays Control Center. Help—Displays this help file. Toshiba Utilities Fingerprint Authentication Utility Shift key while swiping your finger.
  • Page 162 Toshiba Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: Display a Web page you want to register.
  • Page 163 Deleting a registration You are logged on to the computer and want to delete an existing registration. To delete an existing registration: Click the Settings topic in the Control Center. Click User Settings. Verify your fingerprint. Toshiba Utilities...
  • Page 164: Care And Maintenance Of Your Fingerprint Reader

    Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
  • Page 165 The fingerprint for each finger is different and unique. Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification. Check sliding position (see illustration below). (Sample Illustration) Aligning the finger on the reader Toshiba Utilities...
  • Page 166: Fingerprint Reader Limitations

    Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 167: Getting Started

    Click Start, All Programs, Toshiba, Networking, and then ConfigFree. Double-click the ConfigFree icon Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
  • Page 168 Toshiba Utilities ConfigFree™ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree profiles are useful for easily switching network settings and devices.You can switch network settings simply by selecting the profile with the desired settings.
  • Page 169 To create a profile: Click the icon in the Notification Area. Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Toshiba Utilities ConfigFree™...
  • Page 170: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 171: Problems When You Turn On The Computer

    Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 172 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
  • Page 173 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
  • Page 174: The Windows Operating System Is Not Working

    If Something Goes Wrong The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
  • Page 175: Internet Problems

    The Windows Safe Mode with Command Prompt Enable Boot Logging Enable low-resolution video (640x480) Last Known Good Configuration (advanced) Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows When you highlight each option using the arrow keys, Windows displays information about each option at the bottom after Description.
  • Page 176: The Windows Operating System Can Help You

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
  • Page 177: Fixing A Problem With Device Manager

    The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: Get the most recent drivers from the manufacturer. Disable the device. For an older device, remove it from the computer.
  • Page 178: Memory Problems

    If Something Goes Wrong Resolving a hardware conflict The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. The Driver tab, which displays the drivers being used by the device.
  • Page 179: Power And The Batteries

    NOTE For this model, Slot A is the top slot. Slot B is the bottom slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery).
  • Page 180: Keyboard Problems

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 181: Display Problems

    Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.
  • Page 182 If Something Goes Wrong Resolving a hardware conflict The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Click Windows Color and Appearance to choose the colors for the screen.
  • Page 183: Disk Drive Problems

    the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power.
  • Page 184 If Something Goes Wrong Resolving a hardware conflict Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter.
  • Page 185: Optical Drive Problems

    Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive’s cable is properly connected to the computer. Make sure the tray that holds the CD or DVD is closed properly. Press gently until it clicks into place.
  • Page 186: Sound System Problems

    If Something Goes Wrong Resolving a hardware conflict The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems No sound is coming from the computer’s speakers.
  • Page 187 Occasionally a defective PC Card slips through quality control. If another computer with a PC Card slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving PC Card problems Here are some common problems and their solutions: The slot appears to be dead.
  • Page 188: Expresscard™ Problems

    If Something Goes Wrong Resolving a hardware conflict Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see mode” on page 68 The system does not recognize your PC Card.
  • Page 189 Occasionally a defective ExpressCard slips through quality control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard problems Here are some common problems and their solutions: The slot appears to be dead.
  • Page 190: Printer Problems

    If Something Goes Wrong Resolving a hardware conflict Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see mode” on page 68 The system does not recognize your ExpressCard.
  • Page 191: Modem Problems

    The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong Resolving a hardware conflict...
  • Page 192: Wireless Networking Problems

    Wi-Fi will be lit). NOTE To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a ® Wi-Fi ® Wi-Fi...
  • Page 193 Resolving a hardware conflict Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: Click Start, and then Network. Click View Status. Click Details. Verify that the DHCP Enabled setting is set to Yes. Click Close. Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows...
  • Page 194 If Something Goes Wrong Resolving a hardware conflict Special considerations for the Windows Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point. When you install a wireless access point device, the Windows operating system checks whether WEP encryption is enabled on the device.
  • Page 195: Dvd Operating Problems

    “Checking device properties” on page 177 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 196: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
  • Page 197: Data And System Configuration Backup In The Windows Operating System

    Data and system configuration backup in the Windows system The Windows for backing up your Windows and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 198 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
  • Page 199 NOTE You can not back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank CD or DVD in the drive. Click Start. Click Control Panel. Click System and Maintenance.
  • Page 200: If You Need Further Assistance

    Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: Review the troubleshooting information in your operating system documentation.
  • Page 201: Contacting Toshiba

    Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
  • Page 202: Other Toshiba Internet Web Sites

    Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
  • Page 203 United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices United Kingdom Toshiba Information Systems (U.K) Ltd.
  • Page 204: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system...
  • Page 205: Using The Hot Key Cards

    To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
  • Page 206: Application Cards

    166. Bluetooth settings This Application Card launches your Bluetooth settings (available on certain models). Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. Toshiba Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
  • Page 207: Using The Application Cards

    207). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the (Sample Image) Starting Card Case...
  • Page 208: Hot Key Functions

    Hot Keys/TOSHIBA Cards Hot key functions The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the top row are enabled and can be selected when the Application Cards are displayed. The bottom row contains all of the disabled cards.
  • Page 209: Volume Mute

    Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the following options:...
  • Page 210: Password Security

    Hot Keys/TOSHIBA Cards Hot key functions Password security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options hot key function activates instant security. The user...
  • Page 211: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 212: Sleep Mode

    Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
  • Page 213: Hibernation Mode

    Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page Selecting this Card or pressing the hot key displays the...
  • Page 214: Display Modes

    Hot Keys/TOSHIBA Cards Hot key functions Display modes This TOSHIBA Card or hot key cycles through the power- on display options. The display modes are: To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 215: Display Brightness

    Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the following options: (Sample Image) Display brightness Move the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness.
  • Page 216: Disabling Or Enabling Wireless Devices

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: Selecting this Card or pressing the hot key displays the...
  • Page 217: Disabling Or Enabling The Touchpad

    Disabling or enabling the TouchPad This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see the TouchPad™” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Disable or Enable TouchPad options...
  • Page 218: Changing Screen Resolution

    Hot Keys/TOSHIBA Cards Hot key functions Changing screen resolution This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
  • Page 219: Keyboard Hot Key Functions

    This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key turns the Zooming utility to zoom-out. This hot key turns the Zooming utility to zoom-in. Hot Keys/TOSHIBA Cards Hot key functions...
  • Page 220: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
  • Page 221: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
  • Page 222 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
  • Page 223 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
  • Page 224 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
  • Page 225 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
  • Page 226 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
  • Page 227 double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
  • Page 228 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 229 hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
  • Page 230 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
  • Page 231 non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
  • Page 232 Glossary port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
  • Page 233 select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
  • Page 234 Glossary Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) —...
  • Page 235: Index

    179 notification 109 power plan 211 power plan hot key 111 real-time clock (RTC) 103 removing 112 BIOS Setup see Toshiba Hardware Setup Bridge Media Adapter inserting memory media 134 removing memory media 135 button power 49 start 121...
  • Page 236 Index communications network connection 124 set up 122 compact disc positioning 97 compact discs handling 95 inserting 95 removing 96 compact disk drive using 92 computer caring for 77 cleaning 77 moving 78 non-system disk or disk error message 173 not accessing disk drives 172 running on battery power 102 setting up 42...
  • Page 237 exploring the desktop 119 ExpressCard checklist 188 computer stops working 189 errors 190 hot swapping fails 189 not recognized 190 problem solving 188 ExpressCard™ inserting 133 removing 133 external monitor not working 182 mouse 65 external diskette drive connecting 66 external display adjusting the picture quality 64 FAT (File Allocation Table) 183...
  • Page 238 Index Internet Explorer icon 120 Internet Service Providers 127 ISPs 127 jack headphones 61 RJ-11 124 S/PDIF 61 keyboard character keys 82 function keys 83 hot keys 219 not working 172 overlay keys 84 special Windows® keys 83 troubleshooting 180 using 82 keyboard, external 65 keyboard, full-size 82...
  • Page 239 182 checking device properties 177 computer hangs when computer hangs when PC Card computer will not power up 171 contacting Toshiba 200 corrupted/damaged data files 184 Device Manager 177 disk drive is slow 184 display is blank 181...
  • Page 240 145 supervisor password, set up 144 S-video port cable selection 60 Taskbar 121 telephone line connecting to modem 123 television connecting 60 Toshiba registering computer 43 worldwide offices 202 TOSHIBA Assist 138 Toshiba Hardware Setup 150 Toshiba online resources 101...
  • Page 241 Toshiba utilities 137 traveling tips 118 troubleshooting DVD player general problems 195 external keyboard 180 keyboard 180 keypad overlay 180 optical drive 185 turning on the computer 48 turning on the power 48 user password, disabling 146 user password, setting 145...

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