Dometic 9500E Operating Instructions Manual
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Dometic 9500E Operating Instructions Manual

(12 vdc) power case/cassette awning
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INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
IMPORTANT SAFETY INSTRUCTIONS AND DOCUMENT SYMBOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
A . Recognize Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B . Understand Signal Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
C . Supplemental Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
D . General Safety Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
A . Opening And Closing The Awning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
B . Programming The Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
C . Programming The Vibration Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
D . Resetting The Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
E . Testing The Awning Before Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
F . Closing The Awning Using An Auxiliary Power Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
G . Closing The Awning Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
A . Adjusting The Vibration Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B . Adjusting The Awning Open/Close Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
A . Changing The Batteries In The Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
B . Changing The Batteries In The Vibration Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
C . Maintaining The Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
D . Maintaining The Fabric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
A . Awning Motor And Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B . Vibration Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Read these instructions carefully. These instructions MUST stay with this product.
REVISION D
Form No. 3316982.000 3/19
(French 3316984.000_D)
©2019 Dometic Corporation
LaGrange, IN 46761
(12 VDC) Power Case/Cassette Awning
Model 231(LL)(CC).003(#)
USA & CANADA
SERVICE OFFICE
Dometic Corporation
1120 North Main Street
Elkhart, IN 46514
9500E
OPERATING
INSTRUCTIONS
SERVICE CENTER &
DEALER LOCATIONS
Visit:
www.Dometic.com

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  • Page 1: Table Of Contents

    Read these instructions carefully. These instructions MUST stay with this product. REVISION D USA & CANADA SERVICE CENTER & Form No. 3316982.000 3/19 SERVICE OFFICE DEALER LOCATIONS (French 3316984.000_D) Dometic Corporation Visit: ©2019 Dometic Corporation 1120 North Main Street www.Dometic.com LaGrange, IN 46761 Elkhart, IN 46514...

  • Page 2: Introduction

    • Do NOT allow children to play with product or with fixed controls (if applicable). • Keep remote controls (if applicable) away from children. • Do NOT add any devices or accessories to this product except those specifically authorized in writing by Dometic Corporation.

  • Page 3: Operation

    IMPORTANT SAFETY INSTRUCTIONS AND DOCUMENT SYMBOLS  IMPACT OR CRUSH HAZARD. NEVER leave an open awning unattended. Keep awning stowed (closed) when snow, heavy rain, wind, and severe weather conditions are expected. • IMPACT OR CRUSH HAZARD. Do NOT allow water to pool, snow to accumulate, or heavy debris on awning fabric. Do NOT hang or place anything on awning.

  • Page 4: Programming The Remote Control

    OPERATION B. Programming The Remote Control  IMPACT OR CRUSH HAZARD. Make sure the awning retract button and the awning extend button operate the awning in the intended direction. Failure to obey this warning could result in death or serious injury. Complete each programming step within four seconds of the previous step to keep the receiver in pairing mode.

  • Page 5: Programming The Vibration Sensor

    OPERATION C. Programming The Vibration Sensor Complete each programming step within four seconds of the previous step to keep the receiver in pairing mode. If the receiver resets, restart the programming process. • When installing a vibration sensor, complete the steps in Section “B. Programming The Remote Control” immediately before begin- ning Step 1 of this procedure.

  • Page 6: Resetting The Receiver

    OPERATION D. Resetting The Receiver STEP 1 STEP 2 Stop Button • Press the P2 button on the remote. The receiver • Press the Stop Button on the remote. The receiver beeps once. beeps once. STEP 3 STEP 4 Awning Retract (Up) Button Awning Extend (Down) Button •...

  • Page 7: Closing The Awning Using An Auxiliary Power Method

    OPERATION F. Closing The Awning Using An Auxiliary Power Method  ELECTRICAL SHOCK HAZARD. Disconnect power from product before accessing wiring connections. There may be issues mimicking a power failure with electric current still present, or power may return unexpectedly. Failure to obey this warning could result in death or serious injury.

  • Page 8: Closing The Awning Manually

    OPERATION G. Closing The Awning Manually  PINCH HAZARD. Keep CLEAR of arm assemblies while closing awning. Arm assemblies will close against back rail. Failure to obey this warning could result in death or serious injury. Read BEFORE proceeding with this section: •...

  • Page 9: Adjustments

    ADJUSTMENTS A. Adjusting The Vibration Sensor  IMPACT OR CRUSH HAZARD. Keep your hands, arms, head, and torso clear of the awning hardware during periods of rain, wind, etc. These conditions may cause the vibration sensor to unexpectedly activate and retract the awning. Failure to obey this warning could result in death or serious injury.

  • Page 10: Adjusting The Awning Open/Close Limits

    ADJUSTMENTS B. Adjusting The Awning Open/Close Limits STEP 1 Extension Adjustment Screw Retraction Adjustment Screw LH End (Bottom) • To adjust the awning so the front rail fits tightly against the case when the awning is fully closed: • Turn the retraction adjustment screw clockwise for less awning retraction.

  • Page 11: Changing The Batteries In The Remote

    MAINTENANCE A. Changing The Batteries In The Remote B. Changing The Batteries In The Vibration Sensor STEP 1 STEP 1 Remote Battery Battery Cover Sensor Cover Batteries (Back Of Remote) Vibration Sensor • Insert one CR2430 Li-MnO2 battery. Replace battery cover. • Remove the vibration sensor from the sensor base on the lead rail and pull slide off the sensor cover.

  • Page 12: Maintaining The Fabric

    If a slight “travel line” appears where the door roller VLP is available from Dometic Corporation. Reference part (if installed) contacts the fabric, the integrity of the fabric will number 3314216.000 when ordering.

  • Page 13: Troubleshooting

    TROUBLESHOOTING A. Awning Motor And Remote PROBLEM CAUSE SOLUTION Motor will not operate for approximately 60 Power receiver OFF then ON to temporarily bypass seconds after awning is closed by vibration delay. sensor. Press either the UP or DOWN button briefly to verify the LED lights momentarily (on remote).

  • Page 14: Vibration Sensor

    TROUBLESHOOTING B. Vibration Sensor PROBLEM CAUSE SOLUTION Replace batteries. See Section “B. Changing The Vibration sensor batteries are low. Batteries In The Vibration Sensor” on page 11. Awning does not automatically close when Vibration sensor is not programmed to awning Program the vibration sensor.

  • Page 15: Warranty

    WARRANTY LIMITED ONE-YEAR WARRANTY AVAILABLE AT WWW.DOMETIC.COM/WARRANTY. IF YOU HAVE QUESTIONS, OR TO OBTAIN A COPY OF THE LIMITED WARRANTY FREE OF CHARGE, CONTACT: DOMETIC CORPORATION CUSTOMER SUPPORT CENTER 1120 NORTH MAIN STREET ELKHART, INDIANA, USA 46514 1-800-544-4881 OPT 3...

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