Alto-Shaam Platinum Series Installation Operation & Maintenance
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Alto-Shaam Platinum Series Installation Operation & Maintenance

Gas convection oven
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Convection Oven
Gas
Model:
ASC-4G
Manual
Control
• INSTALLATION
• OPERATION
• MAINTENANCE
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
PHONE: 262.251.3800 • 800.558.8744 U.S.A. / CANADA
FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY
Consult instructions
www.alto-shaam.com
for operation and use.
MN-28664 (Rev 7) • 04/19
printed in u.s.a.

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  • Page 1 W164 N9221 Water Street • P.O. Box 450 Menomonee Falls, Wisconsin 53052-0450 U.S.A. PHONE: 262.251.3800 • 800.558.8744 U.S.A. / CANADA FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY Consult instructions www.alto-shaam.com for operation and use. MN-28664 (Rev 7) • 04/19 printed in u.s.a.

  • Page 2: Table Of Contents

    Table of Contents Warranty and Service Information ............. 3 Delivery .................... 4 Transportation Damage and Claims ........... 5 Unpacking ..................6 Safety Procedures ................7 Installation ..................9 Dimensions ..................10 Gas Supply and Installation ...............11 Electrical Connection ...............14 Stacking and Venting ................15 Accessories ..................19 Operation ..................20 Cleaning and Preventative Maintenance ..........23...

  • Page 3: Warranty And Service Information

    Enjoy your Alto-Shaam Convection Oven! Platinum Series Platinum Series gas and electric convection ovens offer quick baking and roasting with easy-to-use controls. The Platinum Series gas oven features a unique,transverse-flow burner system producing rapid heat recover for uniform flow resulting in even cooking without the need to rotate pans. Controlled velocity air also enhances product finish without loss of food quality.

  • Page 4: Delivery

    This manual must be read and understood by all people using or installing the appliance. Contact the Alto-Shaam Tech Team Service Department if you have any questions concerning installation, operation, or maintenance. 1-800-558-8744; servicedept@alto-shaam.com...

  • Page 5: Transportation Damage And Claims

    Alto-Shaam will continue our policy of assisting our receiving area. Do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.

  • Page 6: Unpacking

    Alto-Shaam of all liability. • Remove all protective plastic fi lm, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

  • Page 7: Safety Procedures

    Operating instructions and warnings must WARNING be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid Indicates a hazardous situation that, if not avoided, could the risk of accident or damage to the appliance. Operators result in death or serious injury.
  • Page 8 If your appliance makes an especially loud noise Children should be supervised to ensure that they do not warranty and relieve Alto-Shaam of all liability. when starting up, shut down the appliance and call a play with the appliance.

  • Page 9: Installation

    Do not lift or move the oven by using of this or any other appliance. the doors or the door handles. SITE INSTALLATION WEIGHT ® The Alto-Shaam convection 420 lb (191 kg) oven must be installed in a SHIPPING 465 lb...
  • Page 10 These adjustments include but are not limited to thermostat calibration, door adjustment, leveling, and gas pressure verifi cation. The Platinum series oven burners are factory-adjusted with fi xed air openings and require no fi eld adjustment.

  • Page 11: Gas Supply And Installation

    Gas Supply and Installation Gas Specifi cations DANGER Installation Requirements Gas connection: 1/2" NPT Check plumbing codes for proper supply line sizing to attain Connecting to the wrong gas burner manifold supply could result in fire or an NOTICE: If a fl exible gas line is used, it must be AGA approved, explosion causing severe injury commercial type, and at least 1"...
  • Page 12 Gas Supply and Installation WARNING To prevent SERIOUS INJURY, DEATH, or PROPERTY DAMAGE: Installation, air adjustment and/or service work must be in accordance with all local codes and must be performed by a trained service technician qualified to work on gas appliances.
  • Page 13 Gas Supply and Installation Gas Connection For Ovens On Casters Leak Testing The oven must be supplied with a fl exible connector Use a soap and water solution on all gas supply line that complies with The Standard for Connectors for connections.

  • Page 14: Electrical Connection

    Installation Electrical Connection CAUTION This appliance is equipped with a three-prong grounding plug. For your protection against shock Power source must match voltage identified hazard this appliance should be plugged directly into on appliance rating tag. The rating tag a properly grounded three-prong receptacle. Do not provides essential technical information cut or remove the grounding prong from this plug.

  • Page 15: Stacking And Venting

    Installation Ventilation WARNING Ventilation hoods and exhaust systems shall be permitted to be used to vent appliances installed in Failure to properly vent this appliance commercial applications. may cause SERIOUS INJURY, DEATH, or PROPERTY DAMAGE. The formation of In accordance with NFPA 54 for the volatile substances may cause Commonwealth of Massachusetts only: suff...
  • Page 16 Installation Stacking Kit (5005783) ITEM DESCRIPTION PART NO. Stacking Instructions BRACKET, ATTACHMENT, FSCO 1004369 A) Remove side panels. SCREW, #10 SMS .5LG SC-26520 B) Knock out the mounting holes on top of the SCREW, HEX HEAD, 5/16-18X 1"LG SC-2191 intended bottom oven. 5/16 FLAT WASHER WS-23725 C) Aft er legs or casters have been installed on the...
  • Page 17 Installation Stacking, Gas Plumbing and Flue Interconnect (5003788) ITEM DESCRIPTION PART NO. Assembly Instructions OUTER FLUE BOX, DBL STACK 1004372 1: Assemble plumbing items 3-4 and 6-8 as shown SCREW, #10 SMS .5LG SC-26520 ELBOW 90 DEG STREET 3/4" NPT EB-26489 2: Assemble items 1, 2 &...
  • Page 18 Installation Oven Stand Assembly Oven stand 5003489 shown 38" (956mm) Item Description Part No. Leg Support Assembly 5003488 Channel, Support 1004459 LG-22185 Casters, Rigid CS-25674 Casters, Swivel W/Brake CS-25675 Bracket, Stand 1004461 Bracket, Attachment 1004369 Channel, Back 1004460 Shelf, Stand 1004466 Rack, Oven Support SR-26551...

  • Page 19: Accessories

    Warning; Hot surface 5020687 Includes security back panel, door locking hasp, security screw package, security control cover. The Platinum Series gas convection oven is intended for ACCESSORIES use in commercial establishments by qualifi ed operating Caster Set, 6" (152mm) 5003790...

  • Page 20: Operation

    Operation Before Initial Use: Interior oven surfaces must be heated to remove surface 1. Wipe all wire shelves, side racks, and the full oven oils and the accompanying odors produced during the interior with a clean, damp cloth. fi rst use of the oven. 2.
  • Page 21 Operation NOTE: Under normal operating conditions, the burner will ignite within four (4) seconds. If the burner does not ignite within fifteen (15) seconds, usually as a result of insufficient gas flow or air trapped in the gas line, the ignition system will lockout and must be reset. 1.
  • Page 22 Operation Chef Operating Tips The Alto-Shaam convection oven will provide the best results and longest possible service with the utilization of the following suggestions and guidelines. NOTICE: Moisture will escape around the doors when baking products with a heavy moisture content such as chicken, potatoes, etc.

  • Page 23: Cleaning And Preventative Maintenance

    If further extinguishing is required, disconnect the appliance from the main power and call the fire department. Failure to clean the appliance properly voids the warranty and relieves Alto-Shaam of all liability. MN-28664 • Rev 7 • 04/19 • ASC-4G Series Convection Ovens...
  • Page 24 Cleaning and Preventative Maintenance WARNING WARNING To prevent serious personal injury, death, or To prevent serious injury, death, or property damage, always disconnect the appliance property damage: from the power source before cleaning Do not steam clean, hose down or flood the or servicing.

  • Page 25: Troubleshooting

    Troubleshooting Trouble Possible Cause Remedy Oven has no power • Insuffi cient power supply • Check power source. • Defective power cord or plug • Check and replace if necessary. • Defective power switch. • Check and replace if necessary. •...

  • Page 26: Service

    Service Full Assembly - ASC-4G I T E M D ES CR IPT I O N PA R T N O. Q T Y I TE M D ES C RI P T IO N P AR T N O . Q T Y LATCH LT-26976 SWITCH, ON/OFF COOL-DOWN...
  • Page 27 Service Electrical Chassis Assembly - ASC-4G I T E M DES C RIP T I O N PA RT N O . Q TY I TE M DE S C RI P T IO N P A R T N O. QT Y WELD ASSEMBLY, ELEC CHAS BRACKET 1015418...
  • Page 28 Service Interior Oven Compartment ITEM DESCRIPTION PART NO. DOOR ASSEMBLY, LEFT HAND WINDOW DR-27850 DOOR ASSEMBLY, LEFT HAND SOLID DR-36068 DOOR ASSEMBLY, RIGHT HAND DR-27849 HEAT BOX 5013197 BAFFLE, REAR 1004114 WARNING WARNING To prevent SERIOUS INJURY, DEATH, or To prevent serious injury, death, or property damage, always disconnect the appliance PROPERTY DAMAGE: from the power source before cleaning...
  • Page 29 Service Motor IT EM DE S C RIP T ION P ART NO . Q TY HEAT BOX 5013197 BAFFLE, REAR 1004114 BLOWER WHEEL WH-26397 INSULATION IN-27866 CONVECTION MOTOR 115V FOR MO-34214 5010354* CONVECTION MOTOR CONVERSION KIT 115V FOR MO-34791 5017054** CONVECTION MOTOR 115V MO-36344***...
  • Page 30 Service Door Package - ASC-4E 5 6 7 5016619* 5011301* ASC-4 SOLID DOOR PACKAGE ASC-4 WINDOW DOOR PACKAGE *REFERENCE NUMBERS ONLY ITEM DESCRIPTION PART NO. 5011301/QTY 5016619/QTY SCREW, 10-32 X 1/2, NF PHIL, FLAT SC-23670 ROLLER LATCH WITH STRIKE LT-26976 CHAIN, MASTER LINK CH-26622 CHAIN, DOOR DRIVE...
  • Page 31 Service Door Mechanism ITEM DESCRIPTION PART NO. CHAIN, MASTER LINK CH-26622 LINKAGE ASSEMBLY, SHORT 5003667 NUT, 10-32 UNF HEX MS, 18-8 SST NU-2215 SCREW, 10-32 x 0.75 SCH SC-26704 LINKAGE ASSEMBLY, LONG 5003666 WASHER, 6-32, FLAT, NYLON WS-23148 CHAIN, DOOR DRIVE CH-26623 SPROCKET, DOOR SO-26620...
  • Page 32 Service Door Hardware ITEM DESCRIPTION PART NO. BUSHING BU-26433 SPACER, DOOR 1005449 SPACER, DOOR SP-26442 DOOR ASSEMBLY, LH WINDOW DR-27850 DOOR ASSEMBLY, LH SOLID DR-36068 SPACER SP-27997 SCREW, 1/4-20 x 1/2" HEX HEAD SC-22729 NUT, 1-4-20 NYLON INSERT 18-8 S/S NU-23984 TOP PLATE ASSEMBLY 5005404...
  • Page 33 Service Leg Assembly (5003784) ITEM DESCRIPTION PART NO. SUPPORT, LEG, SIDE, ASSEMBLY 5009564 SUPPORT, LEG, REAR, ASSEMBLY 5009565 LEG ASSEMBLY, 25" LG-27829 NUT, 1/4-20 NYLON INSERT 18-8 S/S NU-23984 SCREW, 5/16-18 x 5/8 SERR. HEX HD SC-2351 WASHER, 1/4", FLAT, 5/8 OD 18-8 S/S WS-22094 LEGS, CT, ADJUST, LEVELING LG-22185...
  • Page 34 Service MN-28664 • Rev 7 • 04/19 • ASC-4G Series Convection Ovens...
  • Page 35 Service MN-28664 • Rev 7 • 04/19 • ASC-4G Series Convection Ovens...

  • Page 36: Limited Warranty

    This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and fi tness for a particular purpose. In no event shall Alto-Shaam be liable for loss of use, loss of revenue or profi...

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Asc-4g

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