Toshiba Support - Toshiba Satellite P200 Series User Manual

Problem
Fingerprint Power on
Security or Single Sign
On feature cannot be
enabled.
Fingerprint Power on
Security does not work
Web Camera
Problem
Cannot use the Web
Camera

TOSHIBA support

If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system, it is important to investigate other sources of assistance first. Before
contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation for software and
peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions. Call the
software company's technical support for assistance.
■
Consult the dealer you purchased your computer and/or software from.
They are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed below:
9-18
Procedure
Please use TOSHIBA Password Utility to register
the User Password if it was not registered.
1. Make sure you have enroll finger in windows
account.
2. Set the User Password by using TOSHIBA
Password Utility and restart the system.
3. Make sure place a checkmark in Replace the
power-on and hard drive passwords with
the fingerprint reader on the Protector Suite
QL setting.
Procedure
Refer to Chapter 4, Using the Web Camera.
Troubleshooting
Satellite P200/Satellite Pro P200