Poly VVX 250 Quick Reference Manual

Poly VVX
250/350/450
Quick Reference Guide
These quick tips apply to 250, 350 and 450 VVX IP Phone Models

Phone Views (Screens)

Phone Views
Your phone has three main views/screens: Main Menu, Calls and Lines (de-
fault). You can access the Main Menu and Lines screens at any time. You can
view any of the screens on your phone from the other screen views. To change
views/screens:
• Press for Main Menu, Lines or Calls screen view
• From Main Menu, press
Main Menu Screen View
The Main Menu view displays menu and options
for settings and device information and
access to phone functions. You can use the
right, left, up and down arrow keys to display
more icons.
Lines Screen View
Lines view displays phone lines, favorites
(if applicable) and conditional soft keys.
If your phone is idle, you can press the
Line key to access the Dialer.
Calls Screen View
Displays all Active and Held calls. This screen is available when you have
Active or Held calls in progress. Color indicates the status:
• Dark Green - Active Call
• Bright Blue - Incoming Call
• Dark Blue - Held Call
In Indiantown: 597-2111 | Outside of Indiantown: 772-597-3423
to alternate between Calls and Lines view.
www.itsfiber.com
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VVX 250 IP Phone
VVX 350 IP Phone

Keys

Key Description
Main Menu key –
Headset key –
options
Speakerphone key –
speakerphone
Mute key –
again to unmute a call.
Volume keys –
calls and the ringer.

Basic Handset Functions

Note: You can only have one active call in progress
on your phone handset.

Make a Call

Lift the handset, or press or
Send. Or enter the phone number, press Dial and pick up the handset.

Answer a Call

To answer a call, pick up the handset. To answer using the speaker-
phone, press or tap Answer soft key. To answer with a headset,
press
To answer a new call while on an active call, tap Answer; current call
will be held.

Redial

Press the Redial key to call a recently dialed number.

End Calls

To end an active call, replace the handset, or you can press
or, press End Call. To end a held call, highlight the held call an press
Resume. Press End Call.

Hold and Resume Calls

(Multiple calls can be on hold)
Hold a call: Highlight the call and press Hold or
Resume a call: Highlight the held call, press Resume or

Transfer Calls

From Calls view, press Transfer or
tive. Dial a number or choose a contact.
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VVX 450 IP Phone
Access to home screen.
Toggle between handset and headset
Toggle between handset and
Mutes the microphone; Press button
Controls the volume levels of phone
. Dial the phone number and press
.
again.
, then choose Blind or Consulta-
or