Charging Cannot Be Done - Sony WH-CH710N Help Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WH-CH710N

Charging cannot be done.

Be sure to use the supplied USB Type-C cable.
Check that the USB Type-C cable is firmly connected to the headset and the USB AC adaptor or computer.
Make sure that the USB AC adaptor is firmly connected to the AC outlet.
Check that the computer is turned on.
Wake the computer up if the computer is in standby (sleep) or hibernation mode.
When using Windows 8.1, update using Windows Update.
Reset the headset.
Related Topic
Charging the headset
Resetting the headset
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