Duplex Print Jam - Oki C5100 Maintenance Manual

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2-5 Duplex Print Jam

• Does a paperfeed jam occur at the instant following the printer is turned on?
• YES Does paper exist in the duplex unit?
(A)
• NO
• YES Do the duplex-in, rear and front sensors function properly? (Through the switch scan test
• YES Replace the duplex controller board (V7X PWB).
• NO
• YES Has paper reached the duplex rear sensor?
• NO
•
•
• YES Replace the registration roller A or B.
• NO
42049001TH Rev.1
YES Remove the jammed paper.
Do the duplex-in sensor, rear sensor and front sensor levers move properly?
NO Replace problem sensor lever(s).
of System Maintenance mode, check the sensors are placed at the paper absence detection
level.)
NO Replace malfunctioned sensor(s) after checking cable connection.
Does a paperfeed jam occur moments after paper is drawn into the printer?
YES Proceed to (A).
Is the duplex motor running?
NO Does the duplex motor have a rated resistance (approx. 6.0Ω)?
NO Replace the duplex motor.
YES Replace the duplex board (V7X PWB) after checking gear engagement.
Replace the duplex unit.
Oki Data CONFIDENTIAL
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