Troubleshooting; Useful Information - Labcold IntelliCold RLDF 19 Series Operating Instructions Manual

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Trouble Shooting
My refrigerator is not working
• Check that the fridge is plugged in and the plug socket is turned on
• Try another appliance in the power socket. If this appliance works but your fridge
doesn't, please contact your retailer
My fridge is making a gurgling noise
All Labcold refrigerators work by evaporating a gas with low GWP properties. This is what
causes the back of the refrigerator to get cold,. As part of this process the gas has to turn back
in to liquid. This is why sometimes you will hear liquid sounds coming from the fridge.
There is condensation on the glass door of my fridge
If the fridge door is left open too long, or the fridge is over full, or is working in a high ambient
temperature or humid conditions, condensation may form. This is a normal part of the
refrigeration process and as long as the temperatures remain in range, is nothing to worry
about. Labcold IntelliCold® Pharmacy Refrigerators are designed for temperate climates, 16⁰
to 32⁰C, with a humidity of 60% RH.
There is ice in my fridge
Small accumulations of ice on the cold plate are quite normal and should melt away after a
few minutes. Larger accumulations can occur for a variety of reasons:
• The room is too warm or even damp
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• Please contact the service team if the set point is too low (i.e below 3⁰C).
• The door has been left open too long
There is water at the back of the fridge
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Your refrigerator automatically defrosts and ice and water may be observed at the
back. Any ice is melted and runs through the drain hole to the condensate removal tray at
the back of the fridge. Due to the heat produced by the fridge motor this should evaporate
but may occasionally cause water to be observed in the tray. This is perfectly normal and is
nothing to worry about.
Why doesn't the alarm react instantly?
Labcold IntelliCold® refrigerators constantly take readings of the air temperature inside the
refrigerator and averages and analyses the results. This means that if you have a separate
monitor it may alarm before the fridge controller, but the refrigerator will still alarm very
shortly afterwards and, if working correctly, will do so long before the temperature poses a
threat to the contents.
My independent thermometer shows a diff erent temperature to the front of the fridge
Your Labcold IntelliCold® refrigerator has a probe placed at the rear of the fridge and the
temperature displayed is calculated by analysing and averaging the temperature data
collected by the probe. A thermometer placed in a diff erent part of the refrigerator may read a
slightly diff erent temperature especially if it is placed close to the door or at the top or bottom
of the fridge as these are the areas where the greatest temperature fl uctuations occur.

Useful Information

Your Labcold refrigerator comes complete with a one years parts and labour warranty.
However, if you register your refrigerator you will be entitled to a
To register your warranty, please complete the enclosed warranty form or visit our web site
at www.labcold.com, click on the 'Warranty Registration' tab and follow the instructions. Full
warranty terms and conditions can also be viewed and downloaded from the
In the unlikely event that there is a problem with your refrigerator, you should contact your
retailer in the fi rst instance. If you bought your fridge directly from
our service team on: 01256 705 580 or Email them at service@labcold.com.
When you register your warranty or want to report a performance issue you will need to have
the following information to hand. Please fi ll this in as soon as you get your fridge so we can
help you as quickly as possible in the event of a problem.
Model Number
Serial Number
Retailer
Date Purchased
the professional choice for medical
and scienti c refrigeration...
* 5 year warranty available to UK customers only. Outside the UK, warranty is limited to one year parts only.
Micro SD cards are available only as a chargeable extra.
Labcold Ltd, Cherrywood, Chineham Park, Basingstoke, RG24 8WF, UK 01256 705 555
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5 year warranty.*
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website.
Labcold you should contact