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Troubleshooting; Technical Data; Mechanical; Electrical - Honeywell equIP Ex-proof Series Instruction Manual

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11 Troubleshooting

Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
Read the product HANDBOOK before
performing any operation.
PROBLEM
Video streaming is not visible (IP-
based version).
CAUSE
Incorrect IP address settings.
SOLUTION
Check the device IP address and
the configuration of the computer
network card.
CAUSE
Automatic preheating procedure (De-
Ice) in progress.
SOLUTION
Wait until the end of the pre-heating
procedure. If the air temperature is
too low the unit will remain blocked.
PROBLEM
The wash system is blocked and
does not respond to commands.
CAUSE
The wash system is not enabled.
SOLUTION
Check the configuration of the
settings.
PROBLEM
The wash system settings are
incorrect.
CAUSE
Wrong settings in the configuration.
SOLUTION
Check the configuration of the
settings.
Document 800-23092 Rev. A

12 Technical data

12.1 Mechanical

Housing:
• AISI 316L stainless steel construction
• Shot peened and electro-polished surfaces
• Silicone O-ring seals
Armoured cable:
• 4m (13.1ft) (HEPB302W01A04)
• 10m (32ft) (HEPB302W01A10)
Cable gland: Cable gland with gasket Ex d 3/4" NPT
Unit weight:
• 8.5kg (18.7lb) (housing with 4m multi-polar cable
shield, HEPB302W01A04)
• 12.5kg (28lb) (housing with 10m multi-polar cable
shield, HEPB302W01A10)
Cable entry: 1 hole, 3/4" NPT
Housing's window: Thermally tempered glass

12.2 Electrical

Supply voltage:
• 24Vac
• 24Vdc
• 12Vdc
Power consumption:
• 24Vac, 2.2A
• 24Vdc, 2.2A
• 12Vdc, 3.5A
11

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