11 Troubleshooting; Troubleshooting For Common Issues; Table 11-1 Troubleshooting - Honeywell 60 Series Configuration Manual

Honeywell 60 Series IP Camera Software Configuration Guide

11 Troubleshooting

Troubleshooting for Common Issues

Refer to the following guidelines to troubleshoot any performance issues. If you require
additional assistance, contact Honeywell Technical Support (see back cover for contact
information).

Table 11-1 Troubleshooting

Issues
Cannot install/log in to web client.
Power supply is unstable.
Camera webpage has abnormal
display.
The audio will not stop automatically
when switching from live page to
settings page.
88
Solutions
•
Ensure that your browser's security
settings allow ActiveX controls.
•
Ensure that you have a valid network setup
and that you are using the correct login
user name and password.
•
Use of a UPS power supply is strongly
recommended.
•
Clear the cache of browser
•
Manually turn off the audio on live page