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Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
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At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
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Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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® energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the ENERGY STAR Guidelines ® ® and mark all certified models with the ENERGY STAR logo.
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Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
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CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...
........8 3.1.2. Using HDMI video input ..8 10. Technical Specifications ....28 3.2. Connecting a PC ......8 10.1. CDE6520 ........28 3.2.1. Using DispalyPort input ..8 10.2. CDE7520 ........30 3.2.2. Using HDMI input ....9 10.3.
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Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for ® being part of Smarter, Greener Computing. Please visit the ViewSonic website to learn more. ® USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/...
Remote Control and AAA Batteries • RS232 adapter CDE6520/CDE7520/CDE8620 Commercial Display Quick Start Guide * The supplied power cord varies depending on destination. FRAGILE (For CDE6520/CDE7520) USB1 USB3.0 USB2 For EU For China HDMI Cable Quick Start Guide For North America...
Unit without base weight= W Kg.The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg. Model Name W (kg) Model Name W (kg) CDE6520 22.95 CDE8620 50.4 CDE7520 29.3 5. Portrait is not allowed.
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Ventilation Requirements for enclosure locating To allow heat to disperse, leave space between surrounding objects as shown in the diagram below. 100 mm 100 mm 100 mm 100 mm NOTES: When installing the display on a wall, proper installation. We accept no liability for installations not performed by a professional technician.
Parts and Functions 2.1. Control Panel Press to On or Off the display. Press the MENU key to enter the main menu, and it confirms the operation in the SOURCE menu. Press the INPUT key to enter the input source menu, and to select the signal source. MENU It is used to confirm the operation under the operations.
2.2. Input/Output Terminals AUDIO OUT HDMI OUT SPDIF HDMI 1 (ARC) HDMI 2 DisplayPort RS232 PC LINE IN USB 3.0 USB 1 USB 2 11 12 13 MAIN POWER SWITCH PC LINE IN Switch the main power on/off. Audio input from VGA source (3.5mm stereo phone). AC IN USB PORT 3.0/ USB 2.0 PORT...
2.3.2. Inserting batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.
Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using DispalyPort video input DVD / VCR / VCD DP Out DVD / VCR / VCD [DP IN] HDMI Out HDMI 1 HDMI 2 (ARC) 3.1.2. Using HDMI video input [HDMI IN] DVD / VCR / VCD HDMI Out HDMI 1...
3.2.2. Using HDMI input HDMI 1 HDMI 2 (ARC) HDMI Out [HDMI IN] 3.2.3. Using VGA input Audio Out DP Out HDMI 1 HDMI 2 (ARC) PC LINE IN [AUDIO OUT] Audio In HDMI Out [VGA Audio IN] [HDMI IN] Stereo Amplifier [VGA IN] 3.3.
Operation 4.1.4. System Mode Select system to select Normal mode, remove NOTE: The control button described in this section screen sharing Apps or disable Embedded OS. is mainly on the remote control unless specified otherwise. 4.1. Start-up and initial Setting 4.1.1.
Launcher 5.2.1. DHCP DHCP mode: Press HOME button on remote control to show (1) Cannot modify IP Address, Netmask, DNS the Launcher screen. Address and Gateway. (2) If connect successfully, it will display current network configuration. 5.1. Setting Main items: (1) Network (2) Device 5.2.2.
5.3. Device (4) Apps A. Display applications information. Divide into 4 groups: Signage Display/System Tools/Display/Apps 5.3.1. General Settings (1) Signage Display 1. Signage Display Name Set up Signage Dispay Name Note: Input limitation: (1) length: Max 36 characters (2) format: no limit A.
Must re-plug USB External Storage after unlock the external storage. Function introduction 5.3.4. Clear Storage The purpose is to clear all data in viewsonic folders. Divided into 4 mode: (1) Clear all viewsonic folders (2) Only clear viewsonic folder under Internal storage.
(2) Export 3rd party apk to viewsonic/app/ (1) Internal storage Save to /AutoPlayFiles/ Note: (2) USB If no viewsonic folder exists in USB, it will be Save to root created automatically. 5.3.8. Font Size User can set the font size.
5.3.9. Backlight User can set the panel backlight. After select update.zip file, Signage Display will restart and start to update. 5.4.2.2. Online System updates 5.4. System Online system update can select There are 2 item in system : Date&Time and (1) Auto Update: When display power off, About.
OSD Menu 6.1. Settings An overall view of the On-Screen Display (OSD) 6.1.1. Picture menu structure is shown below. You can use it as a reference for further adjusting your display. Brightness Adjust the overall image and background screen Navigating the OSD menu using the remote brightness.
RGB Range Screen reset Select the mode to display the HDMI or DVI signal Reset all settings in the Screen menu to factory according to their signal format depending on their preset values. source device. 6.1.3. Audio menu • {Auto} - Auto detection signal format. •...
Audio reset • Input: Platform will go to this select source automatically after the schedule on. Reset all settings in the Audio menu to factory • Days of the week: Set Sunday, preset values. Monday,Tuesday, Wednesday, Thursday, Friday, Saturday. 6.1.4. Time •...
{User} 1. If Logo set to ON, ViewSonic logo and animation ViewSonic logo will show. 2. If Log set to OFF, neither ViewSonic logo nor Panel saving animation logo will not show. Choose to enable the panel saving functions and 3.
Switch on state 6.1.6. About Select the display status used for the next time you connect the power cord. • {Power off} - The display will remain off when the power cord is connected to a wall outlet. • {Forced on} - The display will turn on when the power cord is connected to a wall outlet.
Supported Media Formats USB Multimedia Codec Formats Type File Type Codec Ability Max Resolution: 8000×8000 Min Resolution : 4x4 Max Resolution: 8000×8000 Min Resolution : 4x4 Max Resolution: 8000×8000 Photo Min Resolution : 4x4 JPEG/JPG Note: Progressive support 4000×4000; baseline support 8000x8000 Max Resolution: 8000×8000 Min Resolution : 4x4 Max Solution: 1920*1088 30...
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Max Solution: 3840*2160 30 H.264 Audio: GAAC,PCM Max Solution: 3840*2160 60 H.265 Audio: GAAC,PCM .mov Max Solution: 1920*1088 30 MPEG-4 Audio: GAAC,PCM Max Solution: 1920*1080 30 MJPEG Audio: GAAC,PCM Max Solution: 3840*2160 30 H.264 Audio: GAAC Max Solution: 3840*2160 60 .mp4 H.265 Audio: GAAC...
Input mode Graphic Resolution: Active Resolution Standard Refresh Rate H Frequency Pixel Rate Stand for Resolution (V Frequency/Hz) (KHz) (MHz) Mode H Pixels V Lines 59.941 31.469 25.175 VESA 72.810 37.861 31.500 VESA 75.000 37.500 31.500 VESA 70.080 31.467 28.320 85.038 37.927 35.500...
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23.976 53.946 296.703 VESA 24.000 54.000 297.000 VESA 3840 2160 25.000 56.250 297.000 VESA 29.970 67.430 296.703 VESA 30.000 297.000 67.500 VESA HD Resolution: Active Resolution Refresh Rate H Frequen- Standard Pixel Rate Stand for Video (V Frequency/ Resolution (MHz) Mode H Pixels V Lines...
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3840 2160 23.976 53.946 296.703 3840 2160 24.000 54.000 297.000 3840 2160 25.000 56.250 297.000 HDMI/DP 3840 2160 29.970 67.430 296.703 3840 2160 30.000 67.500 297.000 3840 2160 50.000 112.500 594.000 3840 2160 60.000 135.000 594.000 • The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz). •...
Cleaning and Troubleshooting 9.1. Cleaning When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.
9.2. Troubleshooting Problems Possible causes Solutions The Power indicator does not A. the monitor is not powered on A. Check if the power cord is come on connected, and switch ON the monitor. The Power indicator is on, but A. The Video wire is detached or A.
RS232 Protocol 11.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...
11.3. Protocol 11.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
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Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
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Brightness 000 ~ 100 900:Bright down (-1) 901: Bright up (+1) *3.1.1 *3.2.0 Backlight 000 ~ 100 1. For Android platform whose main mode is con- trolled by backlight and the other sources are controlled by brightness. 2. Derived from Color cali- bration.
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Optional function Set Function Length Command Command Value Range Comments Type Code Code (Three ASCII (ASCII) (ASCII) (Hex) bytes) Contrast 000 ~ 100 Sharpness 000 ~ 100 Color & 000 ~ 100 Tint ‘ 000 ~ 100 Backlight 000: Off On_Off *3.2.3 001: On...
11.3.2. Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”.
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Reply (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x72 0x62 0x30 0x36 0x37 0x0D 0x35 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name...
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Get function table: Basic function Get Function Length Command Command Response Comments Type Range (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Get-Bright- 000 ~ 100 ness Get-Back- 000 ~ 100 1. For Android platform *3.2.0 light whose main mode is con- trolled by backlight and the other sources are controlled by brightness.
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Get-Thermal 000~100: 0~+100 deg C -01~-99: -1~-99 deg C Get-Opera- 1. Accumulated hours in *3.2.0 tion hour 6-digit integer (000,001~ *3.2.0 999,999) 2. Can not be reset when FW update and Factory *3.2.2 initiation 3. Reply in new 32-byte *3.2.0 format Get-Device Reply in new 32-byte...
Optional function Get Function Length Command Command Response Range Comments Type (ASCII) Code Code (Three ASCII (ASCII) (Hex) bytes) Get-Contrast 000 ~ 100 Get-Sharp- 000 ~ 100 ness Get-Color 000 ~ 100 Get-Tint 000 ~ 100 Get-Backlight 000: Off *3.2.3 On_Off 001: On Get-Date:...
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NOTE: Code (HEX) This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232.
For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
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Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
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FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Col 20 de Noviembre Tel: 800-688-6688 Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...