ViewSonic CDE4302 User Manual
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ViewSonic CDE4302 User Manual

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CDE4302/CDE5502/
CDE4803
Commercial Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No.: VS16174/VS16175/VS16334

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Summary of Contents for ViewSonic CDE4302

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well. Once again, thank you for choosing ViewSonic !
  • Page 3 Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 CE Conformity for European Countries The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).
  • Page 5 Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum...
  • Page 6 Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
  • Page 7 CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. •...

  • Page 8: Table Of Contents

    7 9.2. Troubleshooting ......19 2.3.3. Handling the remote 10. Technical Specifications ....20 control ......... 7 10.1. CDE4302 ........20 2.3.4. Operating range of the 10.2. CDE5502 ........22 remote control..... 7 10.3. CDE4803 ........24 Connecting External Equipment ..8 11.
  • Page 9 Serial Number: Purchase Date: Product disposal at end of product life ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/...

  • Page 10: Unpacking And Installation

    Unpacking and Installation 1.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • Due to the size and weight of this display it is recommended for two people to move it. •...

  • Page 11: Mounting On A Wall

    5. Unit without base weight = W Kg. The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg. Model Name W (kg) Model Name W (kg) CDE4302 CDE5502 16.0 CDE4803 11.52 1.4.1. VESA Grid...

  • Page 12: Using Of Remote Sensor And Power Indicator

    Ventilation Requirements for enclosure locating To allow heat to disperse, leave space between surrounding objects as shown in the diagram below. 100 mm 100 mm 100 mm 100 mm 1.5. Using of Remote sensor and power indicator 1. Push left the lens to have better remote control performance and easy to observe the light information of power status.

  • Page 13: Parts And Functions

    Parts and Functions 2.1. Control Panel MUTE INPUT MENU [ ] button ] button Move the highlight bar down to adjust the selected Use this button to turn the display on or put the item while OSD menu is on. display to standby.

  • Page 14: Input/Output Terminals

    2.2. Input/Output Terminals MAIN POWER SWITCH IR OUT Switch the main power on/off. IR signal output for the pass through function. AC IN SPDIF OUT AC power input from the wall outlet. Digital audio signal output to connect your external AV device.

  • Page 15: Remote Control

    2.3. Remote Control [ ] button Press to move the se tion down in OSD menu. ] MUTE button 2.3.1. General functions Press to turn the mute function on/off. COLOR buttons (CDE Not Support) Select tasks or options. [NUMERIC] buttons (CDE Not Support) Enter text for network setting.

  • Page 16: Inserting The Batteries In The Remote Control

    2.3.2. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3.

  • Page 17: Connecting External Equipment

    Connecting External Equipment 3.1. Connecting External Equipment (DVD/VCR/VCD) 3.1.1. Using HDMI video input DVD / VCR / VCD HDMI Out [HDMI IN] AC IN 3.2. Connecting a PC 3.2.1. Using VGA input VGA Out D-Sub 15 pin Audio Out VGA IN [VGA AUDIO IN] AC IN 3.2.2.

  • Page 18: Control Connection

    3.3. Control Connection 3.3.1. Display control connection Connect the [RS232C OUT] connector of PC to the [RS232C IN] connector of DISPLAY. [RS-232C] [RS-232C IN] 3.4. IR Pass-through Connection [IR OUT] DVD / VCR / VCD [IR IN] (DVD / VCR / VCD) Remote Control...

  • Page 19: Operation

    Operation NOTE: The control button described in this section is mainly on the remote control unless specified otherwise. 4.1. Change Picture Format You can change the picture format to suit the video source. Each video source has its available picture formats.

  • Page 20: Play Options

    4.3.2. Playing movie files 4.3. Play options 1. Select Movie in the USB root menu. 4.3.1. Playing music files 2. Select a video, then press [OK] button. 1. Select Music in the USB root menu. 2. Select one music track, then press [OK] button. •...

  • Page 21: Playing Photo Files

    4.3.3. Playing photo files 1. Select Photo in the USB root menu. 2. Select a photo thumbnail, then press [OK] button. Start a slideshow If there are multiple photos in a folder, select a photo, then select [OK]. • To skip to the previous or next photo, press [ ] or [ ] button, and then press [OK] button.

  • Page 22: Change Your Settings

    Change your settings 5.1. Settings Using the remote control: 5.1.1. Picture 1. Press [ ] MENU button to display the OSD menu. Picture Mode 2. Press [ ] [ ] [ ] or [ ] button to select its menu Select a predefined picture setting.

  • Page 23: Sound

    5.1.2. Sound 5.1.4. Setup Sound mode Language Access predefined sound settings. Select language used for OSD menus. PC settings Equalizer Use this function to optimize the display Adjust the curve of 5 bands equalizer. of VGA input image. NOTE: This item is functional for VGA input only. Balance Adjust to emphasize left or right audio output Remote lock...

  • Page 24: Usb Device Compatibility

    USB device compatibility USB Video Formats File Extensions Container Video codec SPEC Bit Rate Profile Remark mpg, mpeg MPG, MPEG MPEG1, 2 1080P@ 30fps 20Mbit/sec Main Profile H264: Main Profile and High Profile@Level 4.0 ts, trp, tp MPEG2 -TS H.264 1080P@ 30fps 20Mbit/sec MPEG2: MP@HL...

  • Page 25: Input Mode

    Input Mode VGA Resolution: Active Resolution Standard Refresh Rate Pixel Rate Aspect Ratio Stand for Mode Resolution H Pixels V Lines 60 Hz 25.175 MHz 72 Hz 31.5 MHz Video Graphic Array 75 Hz 31.5 MHz Wide Video Graphic WVGA 70 Hz 33.75 MHz 16:9...

  • Page 26: Panel Defect Policy

    Panel Defect Policy 8.1. MURA Dark spots or patches may occasionally appear on some liquid crystal display (LCD) panels.This is known within the industr y as Mura, which is a Japanese term for “unevenness.” It is used to describe an irregular pattern or area in which uneven screen uniformity appears under certain conditions.

  • Page 27: Cleaning And Troubleshooting

    Cleaning and Troubleshooting 9.1. Cleaning Caution When Using the Display • Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes.

  • Page 28: Troubleshooting

    9.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on 2. Make sure the power switch is the back of the display is not switched on.

  • Page 29: Technical Specifications

    10. Technical Specifications 10.1. CDE4302 Display: Item Specifications Screen Size (Active Area) 940.9 (H) x 529.25 (V) Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.49(H) x 0.49(V) Displayable colors 16.7M Brightness (typical) 350 cd/m...
  • Page 30 General: Item Specifications Power Supply AC 100 ~ 240V, 50 ~ 60Hz Power Consumption (Max) 125 W Power Consumption (typ.) 105 W Power Consumption (Standby & Off) <0.5W (RS232 in active) Dimensions (With Stand) [W x H x D] 968.2 (W) x 599.1 (H) x 329.6 (D) Dimensions (Without Stand) [W x H x D] 968.2 (W) x 559.4 (H) x 59.9 (D@Rear Cover)/ 60.9 (D@Wall Mount) Weight (With Stand)

  • Page 31: Cde5502

    10.2. CDE5502 Display: Item Specifications Screen Size (Active Area) 1209.6 (H) x 680.4 (V) Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.63 (H) x 0.63 (V) Displayable colors 16.7M Brightness (typical) 350 cd/m Contrast ratio (typical) 1200:1 Viewing angle 178 degrees...
  • Page 32 General: Item Specifications Power Supply AC 100 ~ 240V, 50 ~ 60Hz Power Consumption (Max) 160 W Power Consumption (typ.) 140 W Power Consumption (Standby & Off) <0.5W (RS232 in active) Dimensions (With Stand) [W x H x D] 1238.6 (W) x 751.7 (H) x 329.6 (D) Dimensions (Without Stand) [W x H x D] 1238.6 (W) x 711.1 (H) x 59.9 (Rear Cover)/61.7 (Wall Mount) Weight (With Stand) 17.87 Kg...

  • Page 33: Cde4803

    10.3. CDE4803 Display: Item Specifications Screen Size (Active Area) 1054.08(H) x 592.92(V) Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.549 (H) x 0.549 (V) Displayable colors 1073.7M colors Brightness (typical) 350 cd/m Contrast ratio (typical) 4000:1 Viewing angle 178 degrees...
  • Page 34 General: Item Specifications Power Supply AC 100 ~ 240V, 50 ~ 60Hz Power Consumption (Max) 140 W Power Consumption (typ.) 115 W Power Consumption (Standby & Off) <0.5W (RS232 in active) Dimensions (With Stand) [W x H x D] 1081.8 (W) x 663.1 (H) x 329.6 (D) Dimensions (Without Stand) [W x H x D] 1081.8 (W) x 623.4 (H) x 59.9 (Rear Cover)/61.1 (Wall Mount) Weight (With Stand) 13.39 Kg...

  • Page 35: Rs232 Protocol

    RS232 Protocol 11.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...

  • Page 36: Protocol

    11.3. Protocol 11.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”.
  • Page 37 Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D 0x32 Reply (Hex Format) Command Name Length Type 0x30 0x34 0x2D...
  • Page 38 Volume 000 ~ 100 900 : Volume down (-1) 901 : Volume up (+1) Mute 000: OFF 001: ON (mute) Button Lock 000 : Unlock 001 : Lock Menu Lock > 000 : Unlock 001 : Lock Key Pad 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT...
  • Page 39 NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.

  • Page 40: Get-Function Listing

    Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...
  • Page 41 Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01). Command Type Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply Command: Function command code: One byte ASCII code.
  • Page 42 Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table. Send (Hex Format) Command Name Length Command Value1 Value2 Value3 Type 0x30 0x38 0x67 0XD3 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Command Name...
  • Page 43 NOTE: 1. Power on/off log data is replied as 6 sequential strings in following order. 2. Time log data definition Value 1 Value 2 Value 3 On/ Off indicator Month code Day code 0: Off Hour code Minute code 1: On...
  • Page 44 Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Date & Code Code Date & Code Code Date & Code Code Time (Hex) Time (Hex) Time (Hex) Time (Hex) (ASCII) (ASCII) (ASCII) (ASCII) space “...

  • Page 45: Remote Control Pass-Through Mode

    4. Get Date & Time example Assumed the current date/time of display#01 as below Date: 2015-1/31 Time: 16:27:59 Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply:...
  • Page 46 Code (HEX) RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT ■ (F1) GREEN ■...
  • Page 47 NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.

  • Page 48: Other Information

    C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Mexico) soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55) 6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Latin America C= http://www.viewsonic.com/la/ www.viewsonic.com/la/ soporte@viewsonic.com (Peru) soporte/servicio-tecnico Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com...

  • Page 49: Limited Warranty

    If a product proves to be defective in material or workmanship during the war- ranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
  • Page 50 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be li- able for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience,...

  • Page 51: Mexico Limited Warranty

    Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
  • Page 52 ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Col 20 de Noviembre Tijuana, Mexico E-Mail: http://www.viewsonic.com 4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07...

This manual is also suitable for:

Cde5502Cde4803Vs16174Vs16175Vs16334

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