3Disc Heron IOS User Manual
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3Disc Heron IOS User Manual

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  • Page 1 User Manual...

  • Page 2: Table Of Contents

    1. Introducing the Heron™ IOS Solution 1.1. Introduction ..............6 1.2 Indications supported .
  • Page 3 6. Maintenance 6.1 Cleaning the Handpiece ............31 6.2 Cleaning and Sterilization of Tip .

  • Page 4: Introducing The Heron™ Ios Solution

    1. Introducing the Heron™ IOS Solution 1.4 Regulatory The Heron™ IOS is manufactured and marketed in accordance with US FDA Regulati- 1.1. Introduction ons and EU Medical Device Directive 93-42-EEC. Thank you for purchasing the Heron™ IOS solution from 3DISC. 1.5 Intended Use The Heron™ IOS solution is designed and developed to produce high-quality digital intraoral scans, or models, for dental restoration or analysis. The Heron™ IOS is an optical impression system. It is used to record the topographical characteristics of teeth, dental impressions, or stone models for use in the compu- The Heron™ IOS solution is designed with you as a dentist and your patient in mind. ter-aided design (CAD) and computer-aided manufacturing (CAM) of dental restorative The scanner is lightweight, small and easy to use, enabling a fast, accurate scanning prosthetic devices. and great patient experience. The Case management application is order manage- ment as you know it and designed for easy and intuitive use. Enjoy your new intraoral scanner solution! CAUTION: Rx only - Federal law restricts this device to be sold by or on 1.2 Indications supported the order of a Dentist. Heron™ IOS can be used for the following indications: WARNING: Unintended use of the system can result in physical injury ∙...

  • Page 5: What's In The Box

    2. What’s in the Box 3. System Requirements and Specifications The Heron™ IOS system includes the following 3.1 System Specifications Name Part Number Heron™ IOS System (Includes 3 Tips) IOS-FP-71-001 3.1.1 Scanner USB 3.0 Cable IOS-CP-00-043 AC/DC Power Adapter IOS-CP-00-088 Scanner Type Hand-held (chairside) scanner that creates optical impressions for dental restorations. Design Compact, lightweight, ergonomic – designed to be operated with little physical effort. Dimensions Base Size: L 306mm, W 98mm, H 72mm Dimensions Scanner Weight: 150 grams Size: L 256mm, W 43mm, H 43mm Power Requirement DC5.0V / 4A (Power supply included) Scanner Tip Reusable, sterilize using steam autoclave Heating Element Prevents formation of fog on the optics Acquisition Method Intraoral camera – active stereo imaging...

  • Page 6: Software & Lab Integration

    3.1.3 Software & Lab Integration 3.3 Environment Conditions Output File Format STL, PLY, OBJ Operating Temperature 10°C ~ 40°C Compatibility with CAD/CAM Systems Open Architecture Output format STL, Operating Relative Humidity 10% ~ 80% (non-condensing) PLY, OBJ Compatible with most Dental Storage Temperature - 20°C ~ 60°C CAD systems Storage Relative Humidity 10% ~ 80% (non-condensing) Indoor use Case Management application Interface Touchscreen support only Installation Category 3.2 Computer Requirements Pollution Degree Ingress of Liquids IPXO 3.2.1 Required Software and Misc. Protective Class Class IIIb Overvoltage category I (Supplied from output DC source, max. 5 V. dc, 600 mA) of notebook or non-me- Operating System Windows 10 (Excluding Windows 10 dical grade PC certified by IEC60950-1 S, now defunct) Administrative rights required Max. working condition Continuous cycles with image capture...

  • Page 7: How To Connect & Set Up The Heron™ Ios Solution

    Step 5: Connect the AC/DC power adapter to a power outlet. WARNING: Unsuitable Installation sites • Locations with excessive humidity or dust Install the system according to the following steps • Locations subject to high temperature You can download the software from https://www.3disc.com/support/ • Locations subject to shaking or vibration • Locations exposed to considerable electrical or magnetic Step 1: Place the base on a flat, stable surface and place noise, or other forms of electromagnetic energy the Heron™ IOS handpiece securely in its base. Step 2: Connect the AC/DC power adapter cable to the Base; the connector socket is located underneath the Base.

  • Page 8: Heron™ Ios Components Overview

    • Preferred start page can be chosen to be Recent Patients or Recent Cases. Select Tooth numbering • The workflow Fast Scan can be enabled if Patient or Case is not needed. system. Shade system can • View Software version (Copy function to the right) be selected. Patient names • View Scanning module version (Copy function to the right) can be hidden in case ne- • Manual software Update check. Automatic check is done at every launch. eded. New materials can • Link to User manual and to 3DISC support homepage. be imported and exported. Also special materials can be created and edited. Page 15 Page 14...

  • Page 9: Cloud Storage

    4.4 cloud storage Opening a case from the list will show all the information needed. Possibilities for chan- ging status, looking at scans in 3D Viewer, downloading files and adding files are found here. Heron Cloud is the file transfer cloud supplied with your Heron system. It can be found on HeronCloud.com Labs and users create an account and share the files free via the cloud. Logging in will give an overview of the cases created by the user or cases sent to the user with current status. The interface supports the following languages: English, Danish, German, Spanish, French, Chinese, Korean Connections with Labs and dentists is managed by clicking the connections button Options for the Cloud 1. Edit Profile enables to edit name, mail and so on. 2. Possibility to Change password. 3. Groups can be created.

  • Page 10: Operating The Heron™ Ios Solution

    5. Operating the Heron™ IOS Solution 5.1.0 Communication with the Lab 5.1 Getting Started The Case Management application, HeronClinic™, contains two built-in methods for communicating with the lab. You can either Sign in and Creating a new account 1. Access the scans directly by clicking the “export files” tab, select desired files A new account needs to be created before it can be linked to a user in the software. On and drag and drop in your desired platform. Heroncloud.com click “Create New Account”. Fill in the required fields (marked with a red *) and click “Create”. 2. Use HeronCloud™ A mail will be sent to confirm the mail address. Click the confirmation link and you are ready to log in to the cloud. Share files directly by locating the file in the “open in Explorer” tab and copying the file into Dropbox, wetransfer.com, email etc. After you have created your account you can now connect with a lab by going to connections menu and adding connection.

  • Page 11: Case Management Software Overview

    Login screen Start Screen Cases User login page is the first page when the software is started. Select the user and type in When logged in you will have Patients or Cases as default view (selected in settings). password if the user is set up with that. Select an already created case, in the left side of the screen, to view the scans and con- tinue to all the cases for the same patient. Create new Patient or case by using the buttons in the main part of the screen. Settings are found in the upper right corner by clicking the gearwheel. Clicking on the user in the upper right corner will give the option to log out. 5.1.1 Case Management Software Overview Start Screen Patients When logged in you will have Patients or Cases as default view (selected in settings). Select an already created patient, in the left side of the screen, to view and/or create new cases for the patient. Filters Patients and cases can be sorted with filters or with a search for a specific word/name. Create new Patient or case by using the buttons in the main part of the screen. Settings Filters are chosen via this button: are found in the upper right corner by clicking the gearwheel. Clicking on the user in the upper right corner will give the option to log out. Page 21 Page 20...

  • Page 12: Indication Workflows

    Creating a new Patient Create a new Case when Patient is selected. Creating a new patient will open the screen to the right. Fill in the data. Patient ID is When a patient is selected a preview will appear with name and cases already on the automatically created but it is possible to change to a different ID if needed. First and patient. Here you also have the option to create a new case for the same patient , by Last name are mandatory. pressing add case . When filled in click create and you will be ready to create cases. 5.2 Indication workflows HeronClinic™ supports the following restorations and appliances: Anatomic crowns 3-unit implant bridges Copings Up to 5-unit bridges Provisional crowns Orthodontic aligners Anatomical pontics...

  • Page 13: Create New Order

    5.2.1 Create new order After Restoration is selected The colour and material is chosen. Note a bridge is shown by the outer lines and dots next to the coloured teeth. Push Next when the Order Form is finished. To create a new patient order for the above-mentioned indications, follow the steps below. Create new Case When creating a new case the Order Form will be displayed. Check the correct patient and Lab is selected and the desired delivery date from the Lab. Scanning Page The live View window in the lower left is showing what the Heron is actually seeing.

  • Page 14: Important Things To Know Before Scanning

    5.3. Important things to know before scanning 5.4.2 Mandibular and Maxillary Scanning If doing a crown, prepare the tooth with a gingiva retraction cord. This is optional how- 1. Begin your scan by starting on the arch of chosen ever highly recommended. Prior to scanning, remove the retraction cord and dry the restoration. If scanning both arches, you may select surface of any blood or saliva using an air/water syringe or a 2x2 gauze either arch to begin. 5.4 Operating the scanner 2a. For a full arch, follow a scan path of occlusal, lin- gual then buccal. Beginning on the posterior termi- nal molar, working across the entire occlusal plane 5.4.1 Scanning of the arch, you will end at the opposing terminal molar. When scanning the anterior region, ensure to slightly roll the scan tip at least 1mm over the incisal 1. Start Scan edges to capture some facial surface. To begin scanning, press the button on the top of the scanner or you may click ‘scan’ on the 2b. The live view window to the left is the main point right tool bar window.

  • Page 15: Bite Alignment

    5.4.3 Bite Alignment 3. In the event you may feel that the alignment needs modification, you or your lab can upload the file into a design software for fine tuning. Access the files dire- In the event of a quadrant scan, you will be asked to scan only the side of the qua- ctly in Explorer like this. drant. When doing full arch scans, you will be prompted to scan bilateral. When selecting ‘bite’ , allow a few seconds for the arch scans to load. 1.

  • Page 16: Scanning Tools

    6. Maintenance 5.5 Scanning Tools A Scan 6.1 Cleaning the Handpiece Enables the start of scanning as well as pausing the scan. B Reset The entire body, cord and base of the scanner must be wiped down using a Federal Reset will delete the current scan. Environmental Protection Agency (EPA) approved disinfectant that is labeled and speci- fied for tuberculocidal/ mycobactericidal activity. Do not use disinfectant on the nozzle. C Adjust Zoom level You may change the zoom level, ( helpful for touch screens ) D Center Scan on Screen NOTE: All components of the scanner (excluding the tips) must be Moves the scan in the center of the screen wiped down and not sprayed. Avoid getting any moisture, alcohol or disinfectant inside the open scanner chamber. E Color on/off Recommended and approved surface disinfectants: Toggles between color and non color scan • Birex Wipes: TB Claim= 10 minutes- ‘Phenolic (Dual) Water-Based’ F Brush tool • Prospray Wipes: TB Claim=10 minutes- ‘Phenolic (Dual) Water-Based’...

  • Page 17: Disposal

    Step 3: Insert and seal the tip into a sterilization pouch. Make sure the seal is airtight. Each tip should be packaged individu- WARNING: General prohibition indication. The functionality of the ally. system can be destroyed in the case of incorrect use. If unauthorized changes have been made to the delivered system and accessories, the Step 4: Sterilize the wrapped tip in a steam autoclave at follow- warranty by 3DISC becomes void. 3DISC will not accept any responsibili- ing parameters: ty or liability for the improper functioning of the product in such a case. • 132°C (270°F) at 4 minutes, or • 134°C (273°F) at 4 minutes If the Heron™ IOS begins to have problems scanning and recognizing teeth models, the Step 5: Ensure the dry cycle is complete prior to removing the system should be examined, which may result in the system being returned for repair/ calibration. See Section 8.4 for further info. tip from the autoclave. If the pouch is damp with moisture, pro- per sterilization cannot be guaranteed.

  • Page 18: General Guidelines

    7.2 General Guidelines 7.3.3 Equipment Failure WARNING: In case of system malfunction or failure, you should: • Do not spill liquids on the body of the device Prevent any contact between the system and the patient. • Never operate the device in a wet environment. Unplug the system from the power outlet and the computer. • Keep the device away from radiators and heat sources. Store the system away so it cannot be used by someone else. • Use the device only with the accessories supplied. Contact service personal. • Do not alter the device or open enclosures. WARNING: General prohibition indication. The functionality of the 7.4 Mechanical Hazards system can be destroyed in the case of incorrect use. If unauthorized changes have been made to delivered system and accessories, the war- ranty by 3D Imaging and Simulation Corp. Americas becomes void. 3D 7.4.1 Moving Parts...

  • Page 19: Electrical Safety

    7.5 Electrical Safety 7.8 During Systems Operation 7.5.1 Electrical Shock WARNING: The Heron™ IOS system contains delicate optical and me- chanical elements and therefore should be handled carefully. Do not drop, bump, or shake the handpiece or the tip. Always place the hand- WARNING: There is a risk of electrical shock when opening or attemp- piece on the Base when not in use. Do not put stress on the cable con- ting to open any part of the system; only qualified service personal necting the handpiece to the Base. Do not submerge the handpiece or should open parts of the system. the Base in any liquid. Do not place the handpiece or the Base on wet or heated surfaces. Hold the handpiece with a firm grip when handling it. 7.5.2 Stress on Cables NOTE: During operation of the system, the handpiece and the tip may WARNING: Care should be taken not to apply unnecessary stress on the get slightly warm; this is normal. cables of the system, whether it is the power cable, the USB cable or the cable between the handpiece and the Base. WARNING: Only use the power adapter supplied as a part of the system. WARNING: In order to prevent over-heating of the system, the ventilati- on opening at the bottom of the handpiece should never be obstructed.

  • Page 20: Symbols On The Heron And Transport Case

    If you have questions about the software, please consult the manual and Help menu in Manufacturer’s trade name and address (ISO 15223-1w) the software. If you are experiencing issues with your software, please check the list of common issues provided in section 8.6 prior to contacting a dealer. It could be simply a Date of manufacture (ISO 15223-1) question of a minor issue that can be fixed quickly. However, if you’re still experiencing problems after following the recommendations in this section, then please contact the Equipment Power On/Off (push/push) dealer where you bought the equipment. USB plug 8.2 Standard Warranty Warning, Consult Accompanying Documents 3DISC warrants its non-consumable hardware products to be free from defects in General mandatory action manual materials and workmanship. The warranty covers the cost of parts and labor to repair the product. General prohibition indication User Manual Reference Please keep the shipping container for future use. Products returned to the factory for repair should be properly packaged. To obtain warranty service, follow the procedure Directive on Waste Electrical and Electronic Equipment described in the Repair Service section. Failure to do so will cause delays and additional expense to the customer. Authorized Representative in the European Community The warranty is valid when the product is used for its intended purpose and does not...

  • Page 21: Out Of Warranty Repair Service

    Clear some space on the C Drive pops up when the software is open. The status in the Live view window is Check that you have external power “Disconnected”. to the Heron and that the USB cable is connected to a USB 3 Port. Scanning is very slow. Check that the Laptop is connected to an external power source. The corners are cut in the live view Check that the Tip is correctly mounted window. and when rotating it is locking in place We hope this Quick Guide was helpful to you. with a click. For additional material and user information go to 3disc.com/support. There is a red aquare in the scan window Go back to a tooth that is scanned and start from there again Heron IOS Usermanual Heron IOS How-to Vidoes No images appear when scanned but The scanner might need to be recalibra- Heron IOS Training Videos everything else (e.g. live window image, ted. Please contact your local dealer for sounds, FPS) works fine. support. 3disc.com/support There are spots on the Live view window. Check and clean the mirror of the tip. Where can I get the Heron™ IOS software Please find them in the Support section and manuals? of 3DISC website.
  • Page 22 USA & Canada Europe, Middle Asia Pacific & East & Africa Australia 3D Imaging and Simulations 3DISC Europe 3DISC Asia Corp. Americas Gydevang 39-41 #912, 165, Magokjungang-ro 365 Herndon Pkwy #18 3450 Alleroed Gangseo-gu, Seul Herndon, VA 20170 Denmark Rep of Korea United States Tel: +45 88 276 650 Tel: +82 2 6101 3110 Tel: +1 703 430 6080 Tel: +1 800 670 0363 (Toll free) Contact 3DISC Contact support Info@3DISC.com support@3DISC.com IOS-FPM-71-002-EN_JAN20...

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