Cannot Scan Over A Network; Scanner Cannot Connect To A Wireless Router - Epson FF-680W User Manual

Cannot Scan Over a Network

If you cannot start Epson FastFoto when scanning over a network, try these solutions:
• If you cannot scan from the
Epson FastFoto before scanning with the
• Make sure your scanner is correctly paired to Wi-Fi. In Epson FastFoto, go to Settings > Scanner
Settings > Change, and make sure the correct scanner is connected.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson FastFoto, exit the program, wait a few
seconds, and restart it. If Epson FastFoto cannot restart, turn off your scanner, turn it back on, and try
starting Epson FastFoto again.
• Check the network connection setting in the Epson Scan 2 Utility.
• If you see a message that the network product is currently being used by another user, there may be a
communication error between the scanner and computer. Restart the scanner.
• You may need to temporarily disable your firewall and any anti-virus software on your wireless router.
Then try scanning again. You can also unblock your scanner driver or network address in your firewall
or anti-virus software.
• If the Firewall function is active, the scanner may not be discovered by the Epson Scan 2 Utility. Open
the Epson Scan 2 Utility, enter the IP address for your scanner, and click Add.
Parent topic:
Related topics
Wi-Fi Networking

Scanner Cannot Connect to a Wireless Router

If your scanner has trouble finding or connecting to a wireless router, try these solutions:
• If you are connecting the scanner via Wi-Fi Protected Setup (WPS), make sure you activate WPS on
your scanner within 2 minutes of activating WPS discovery mode on the router by pressing the WPS
button or enabling the WPS setting in your router firmware.
• Make sure to place your scanner within contact range of your router. Avoid placing your scanner near
a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
scan button on the scanner, try restarting your computer. Also start
Solving Network Scanning Problems
scan button.
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