Troubleshooting - LG AS401WWA1 Owner's Manual

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TROUBLESHOOTING

TROUBLESHOOTING
Before Calling for Service
If there is a problem with the product, check the following first before calling for service.
Problem
• Power cord not plugged in.
Air purifier does
not turn on.
• Incorrect power rating.
• Pre-filter is clogged.
Air output is weak,
product makes a
• Dust accumulation on the
noise.
• Indoor air quality is very bad.
• Dust has built up on the pre-
Air purification • Usage area is too large.
does not work
well.
• Nearby objects are blocking air
• The product is installed in a
• Installed in area with heavy
Strange odor
coming from air
outlet.
• Odor coming from deodorizing
There is an odor,
• Odor sensor may not respond
but the Indicator
lamp does not
change.
• Air purifier may be unable to
Air quality shows
red continuously.
• Water or oil sprayed near air
Buttons do not
• Lock function is enabled.
work.
Possible Cause
Puricare Main Filter.
filter or Puricare Main Filter.
circulation.
corner.
smoke or odors.
filter.
to food odors as harmful.
process amount of
contamination in air.
purifier.
Solutions
• Plug cord securely into socket.
• Make sure outlet is rated for 115V.
• Clean the pre-filter.
• Replace the Puricare Main Filter.
• Ventilate the room before using the air
purifier.
• Clean the pre-filter or replace the
Puricare Main Filter.
• Use the product in a smaller area or an
area more protected from the influx of
outside air.
• Remove nearby obstacles or move the
product to a different location.
• Move the product.
• Very heavy smoke or odors may
degrade the performance of the filters.
Ventilate the area before using the air
purifier.
• Replace the deodorizing filter.
• Odor sensor may not respond to food
odors as harmful, but odors are
removed by the deodorizing filter.
• Try moving product to another room to
clear the indicator.
• Do not spray water or oil near the air
purifier.
• Press and hold Speed button and
Indicator button for 3 seconds to
disable the Lock function.