Troubleshooting, Tips And Tricks - Midland BIZTALK MB400 Programming Instructions Manual

TROUBLESHOOTING, TIPS AND TRICKS

Most problems can be resolved by following these simple steps. However, if you need
additional help, call our Customer Service team at 816-241-8500, ext. 259.
SYMPTOM
The programming data will not transfer to the
radio from the computer, I keep getting an error
code when I click "start".
The programming software will not install or
run on my computer.
I am not sure what to use for a certain setting.
I programmed the radio but it still doesn't
work with my other radios.
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11
SOLUTION
- Make sure the programming cable is correctly installed between the radio
and computer. Unplug and re-install the cable, or replace it if necessary.
- Make sure the radio has charged battery and is turned on.
(Do not program a radio while in the charger)
- Install a USB to Serial Port conversion driver. The programming cable in
cludes this driver and should be automatically install on your computer the
first time you use it. You can install a standard driver if necessary from:
http://www.prolific.com.tw/US/Showproduct.aspx?p_id=225&pcid=41
- Make sure your computer meets the minimum requirements.
- Software will not work on an Apple (Mac) computer.
Use a Windows PC.
- Uninstall and re-install the program.
- Check with your IT administrator.
- Use the default value. (See above)
- TIP: Reset the radio to its default values as described above
and change ONLY the settings necessary, leave all others as is.
- Use the "Read" function of the software to make sure the data
you sent to the radio is correct.
- Check the settings on both radios making sure they are the
same, especially the TX/RX frequency and Privacy Codes by
channel. These must match for the radios to work together.
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