Phone Does Not Ring; Warranty Conditions - Telstra TSH-D Getting To Know Manual

No caller display
• Check with the network operator.
• The caller may have withheld their number.
• The record cannot be found in the phonebook.
• Check that the correct name/number is stored in the phonebook, with the full
area code.
Cannot register a phone to the modem
• The number of phones that can be registered is dependent on the modem.
Check that correct PIN code (default is dependent on the modem)has been entered.
• Check that the phone and modem are at least one metre away from other
electrical equipment to avoid interference when registering.

Phone does not ring

• The phone ringer volume may be set to Off.
Noise interference on my phone or on other electrical equipment nearby
Place the phone at least one metre away from electrical appliances or any metal
obstructions to avoid any risk of interference.
Appendix
Care
Your telephone is a sophisticated product in terms of design and construction,
and should therefore be handled with care.
To clean the telephone, wipe rst with an anti static cloth or a damp, soft leather
cloth and then dry using a dry cloth.

Warranty conditions

Your Telstra Smart Phone - Desktop (TSH-D) phone comes with a manufacturer's
warranty of 24 months from the date of purchase.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
To nd out more information about your consumer rights if your device is faulty,
please call us on 13 22 00 or go to:
https://go.telstra.com.au/helpandsupport/home-phone/ or http://www.telstra.
com/faultyproducts
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