IBM 16/4 User Manual page 29

3. Select the REBOOT button to generate the adapter information report.
4. When prompted, remove the diskette from drive A and reboot your computer.
When NT starts, Troubleshooting Utility resumes.
5. Click the PRINT button to print the report on your default printer. If the file
system on drive C is NTFS, you must reinsert the pci_info diskette into your
diskette drive.
Running advanced diagnostics
This feature is available only with Troubleshooting Utility Version 1.10 or later, and
only when used with Windows 98, Windows Me, Windows 2000, and later, in
conjunction with Windows device driver version 5.33 or later. For Windows 95 or
Windows NT4, see "Building a diagnostic diskette" on page 21. For details on
running the advanced diagnostics from within the Troubleshooting Utility, see
"Running 4/16 Mbps diagnostics" on page 24 beginning with step 3.
Updating microcode
Sometimes it is necessary to update the microcode (also referred to as firmware)
on your IBM PCI Token-Ring family adapter. In certain environments, you can
update your microcode from within Windows, rather than having to boot a DOS
diskette. This is especially useful for systems that either do not have a floppy disk
or the system is not configured to boot from a floppy disk. Performing a microcode
update from the Troubleshooting Utility will close your network adapter and remove
your computer from the network while the microcode update occurs. You will need
to reboot your computer to complete the microcode update process. Because you
must reboot your computer, it is important to save all open files and close all open
applications before a microcode update is initiated.
You can use the Troubleshooting Utility to update the microcode on your IBM PCI
Token-Ring family adapter under the following conditions:
v The computer is running Windows 98, Windows Me, or Windows 2000 (or later)
v You have one of the following Token-Ring adapters:
– IBM 16/4 Token-Ring PCI Adapter 2
– IBM 16/4 Token-Ring PCI Adapter 2 with Wake on LAN
– IBM 16/4 Token-Ring PCI Special
– IBM High-Speed 100/16/4 Token-Ring PCI Adapter
– IBM 16/4 Token-Ring Low Profile PCI Management Adapter
– IBM 16/4 Token-Ring PCI Management Adapter
– IBM High-Speed 100/16/4 Token-Ring PCI Management Adapter
v You are running the Troubleshooting Utility in Expert mode
v The adapter is fully functional (for example, no problems are reported in NIC
Status)
To update the microcode, you must first obtain the new level of microcode. Updated
microcode can be obtained from http://www.networking.ibm.com/support or from
your system administrator. After the desired level of microcode has been obtained,
perform the following steps:
1. Start the Troubleshooting Utility from the start menu.
2. At the welcome screen, click on Expert.
Note: You cannot update microcode using Wizard mode
3. Click on the Microcode Update tab. You are prompted to select the folder that
contains the updated microcode images that you previously obtained from
Chapter 4. Problem solving
23