Saeco RI9376/01 Operating Instructions Manual page 20

indicates that this product may not be treated as
household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical
and electronic equipment.
By ensuring this product is disposed of correctly, you will
help prevent potential negative consequences for the
Problem
The machine does not turn on.
The pump is very noisy.
The coffee is too cold.
Milk does not froth.
It is not possible to prepare a
cappuccino.
The coffee is dispensed too
fast, the crema does not form.
Coffee is not dispensed or
dispensed only in drips.
Coffee drips from the edges.
Please contact an authorized service center for any problems not covered in the above table or when the suggested
solutions do not solve the problem. saeco usA Customer service (1-800-933-7876).
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environment and human health, which could otherwise
be caused by inappropriate waste handling of this
product. For more detailed information about recycling
of this product, please contact your local city office, your
household waste disposal service or the shop where you
purchased the product.
Possible cause
Machine not connected to the power
supply.
Water tank empty.
The machine ready light (15) was off
when the button was pressed.
the Portafilter was not preheated
(section 5).
Cold cups.
The milk is not suitable: powdered milk,
low-fat milk.
The Pannarello is dirty.
No steam in the boiler.
not enough coffee in the Portafilter.
Coffee grinds are too coarse.
The pod is old or not suitable.
Old or not suitable pod.
No water.
the grind is too fine.
Coffee has been tamped or pressed in
the Portafilter.
too much coffee in the Portafilter.
Knob (3) is open.
The machine has limescale buid-up
the filter in the Portafilter is clogged.
The pod is not suitable.
the Portafilter is incorrectly inserted in
the brew unit.
upper edge of the Portafilter is dirty.
Pod inserted incorrectly
too much coffee in the portafilter.
solution
Connect the machine to the power supply.
refill with water. (section 4.4).
Wait until the machine ready light (15)
turns on.
Preheat the Portafilter.
Preheat the cups with hot water.
Use whole milk.
Clean the Pannarello as described in
section 9.
Prime the circuit (section 4.5) and repeat
the operations described in section 8.
Add coffee (section 5).
Use a different blend (section 6).
Use a different blend (section 6).
Change the pod.
refill with water. (section 4.4).
Use a different blend (section 6).
Shake the ground coffee.
Reduce the quantity of coffee in the
Portafilter.
Close the knob (3).
Descale the machine (section 10).
clean the filter (section 9).
Change type of pod.
Insert the Portafilter correctly (section 5).
clean the rim of the Portafilter.
Insert the pod correctly. Make sure it doesn't
hang over the edge of the Portafilter.
Reduce the quantity of coffee using the
measuring scoop.