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Machine actions
The machine does not switch on.
Coff ee is not hot enough.
Coff ee has not enough crema.
(See note)
The machine takes a long time to
warm up or the amount of water
dispensed from the wand is too
little.
Bubbles form at the Cappuccina-
tore spout while dispensing milk.
Steam comes out of the Cappuc-
cinatore when the Thermos is
connected and/or when sucking
milk.
The Brew Group cannot be
removed.
The machine grinds the coff ee
beans but no coff ee comes out.
(See note)
Coff ee is too weak.
(See note)
Coff ee is brewed slowly.
(See note)
Coff ee leaks out of the dispensing
spout.
Note: These problems can be considered normal if the coff ee blend has been changed or if the machine has just
been installed.
Please, contact our consumer care help line at the phone number listed at the last page of this document for any
problems not covered in the above table or when the suggested solutions do not solve the problem.
Troubleshooting
Causes
The machine is not plugged and/or the
power button is positioned on "0".
The cups are cold.
Cup-warming surface deactivated
The blend is unsuitable, coff ee is not
freshly roasted or the grind is too
coarse.
The machine circuit is clogged by
limescale.
The tube fi ttings are not connected
properly or are not completely inserted
in the Cappuccinatore and/or Thermos.
There is no milk in the Thermos and/or
container any more.
Thermos internal tube is not present.
The Brew Group is out of place.
The coff ee grounds drawer is inserted.
The Brew Group is dirty.
The dispensing spout is dirty.
Too low dose
The coff ee grind is too fi ne.
The Brew Group is dirty.
The dispensing spout is clogged or in
the wrong position.
ENGLISH
Solutions
Plug the machine and/or switch the
power button to "I".
Preheat the cups with hot water.
Activate the cup-warming surface and
wait for the cups to warm.
Change coff ee blend or adjust the grind
as explained in section "Adjusting the
Coff ee Grinder".
Descale the machine.
Insert the suction tube completely in the
Cappuccinatore and/or Thermos (if used).
Check for milk presence. If necessary, fi ll
in the Thermos again or replace the milk
container with a new one.
Install the tube in the Thermos lid.
Turn the machine on. Close the service
door. The brew group automatically
returns to the initial position.
Remove the coff ee grounds drawer before
removing the brew group.
Clean the Brew Group ("Brew Group"
section).
Clean the dispensing spout.
Adjust the amount of coff ee to be ground.
Change coff ee blend or adjust the grind
as explained in section "Adjusting the
Coff ee Grinder".
Clean the Brew Group ("Brew Group"
section).
Clean the dispensing spout and its holes.
Position the dispensing spout correctly.
57
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