Overland Tandberg NEO S Series Service Manual page 42

NEO S-Series Library Service Manual
Error
Code Description
E2 Unsupported hardware
detected – Library firmware
upgrade required
EB Power supply health check
failed due to a power supply
failure. Please contact service.
F0 Drive Over temperature
Condition
The sub code indicates which
drive is affected
Example:
Sub code 01: drive #1
F1 Drive Communication Error,
Library controller has lost
communication to drive
The sub code indicates which
drive is affected
Example:
Sub code 01: drive #1
F2 Drive sled not present
The sub code indicates which
drive sled is affected
Example:
Sub code 01: drive sled #1
F3 Drive Hardware Error
The sub code indicates which
drive is affected
Example:
Sub code 01: drive #1
F4 Drive Load Timeout
Drive has run in a timeout
while loading a tape
The sub code indicates which
drive is affected
F5 Drive Unload Timeout
Drive has run in a timeout
while unloading a tape
The sub code indicates which
drive is affected
F8 Invalid drive command
F9 Invalid drive parameter
FA SDCI microcode error
10400666-005
User Action
Library Extender was installed
without upgrading the library
firmware. Upgrade library code to
revision which supports this
feature
Contact technical support
Check ambient temperature
conditions and check all fans,
after several occurrences contact
technical support
Retry operation; if not successful
contact technical support
Retry operation; if not successful
contact technical support
Cycle Power, after several
occurrences contact technical
support
Retry operation; if not successful
contact technical support
Retry operation; if not successful
contact technical support
Retry operation; if not successful
contact technical support
Retry operation; if not successful
contact technical support
Retry operation; if not successful
contact technical support
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Event Codes and Acronyms
Critical Component Status
Power supply probably defect
Drive probably defect
Communication cable between drive and
drive sled controller defect.
• Drive sled controller defect
• Check cabling drive sled controller-
backplane
• Check cabling backplane library controller
• Drive defect / check drive
Drive probably defect
• Check if drive sled is completely inserted
• Drive sled controller defect.
• Drive defect.
Drive probably defect
Drive probably defect
• Drive leader bent.
• Drive initialize repeatedly.
• Drive defect (no function).
Drive probably defect
• Drive leader bent.
• Drive initialize repeatedly.
• Drive defect (no function).
Drive probably defect
Drive probably defect
Drive probably defect
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