Overland Tandberg NEO S Series Service Manual page 41

NEO S-Series Library Service Manual
Error
Code Description
D1 RAM error.
Power on Self Test (POST) has
failed,
D2 NVRAM error.
R/W operation to NVRAM has
failed
D3 CTC Error.
Timer unit has failed during
POST.
D4 UART Error.
Frame overrun or Parity Error
on serial Interface.
D5 Display Error
Communication to display
failed
D6 Memory Error, Stack and heap
overflow.
D7 Fatal system error
D8 Data base error
D9 No SCSI IC detected
DA In Library Verify Test the bar
code reader has read different
bar code data for the same
cartridge label
DB Warning event!
See section below
DC I²C Bus Failure
DD Warning event!
See section below
DE Warning event!
See section below
DF Warning event!
See section below
E0 Incompatible magazine
detected
10400666-005
User Action
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Retry operation; after several
occurrences contact technical
support
Check bar code label on scratch
cartridge and run Library Verify
Test again. If the error recurs,
contact technical support
Retry operation; after several
occurrences contact technical
support
Check type of lowest left
magazine
©2015-20 Overland-Tandberg
Event Codes and Acronyms
Critical Component Status
Library controller probably defect, RAM
defect, check library controller
Library controller probably defect, probably a
hardware problem, check library controller
Library controller probably defect, probably a
hardware problem, check library controller
Check library and robotics controller
Check library controller and OCP
Library controller probably defect
Library controller probably defect probably
hardware problem, check library controller
Library controller probably defect, probably
hardware problem, check library controller
SCSI controller probably defect, check SCSI
controller and library controller
Failure in I²C bus communication.
• Check library controller and connections to
OCP and backplane.
• Check OCP.
• Check backplane.
• Check drive sleds.
Magazine type not supported
41
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