SmartZone Gateway E24 User Manual Table of Contents Introduction Overview Safety and Installation Statement Grounding Servicing Waste Electrical and Electronic Equipment (WEEE) Statements Disposal of Waste Equipment by Users in Private Household in the European Union SmartZone Gateway Applications Remote Temperature and Humidity Sensing Power Monitoring E24 Package LEDs...
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SmartZone Gateway E24 User Manual Disabled Primary Secondary Both Credential Cache Display Name IP Address Unit Base DN Users Base DN 1 Users Base DN 2 Setup - SNMP NMS IP Address Community String NMS Access Setup - SNMP Trap Receivers IP Address Community String Receive Traps...
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SmartZone Gateway E24 User Manual Normal to Non-Normal (Positive Edge) Non-Normal to Normal (Negative Edge) Input Sensors - Configure Name Type LDAP E24 LDAP Overview E24 LDAP Structure Group Membership and Access Level E24 Unit Configuration Temperature Sensor Adapter Installation New Installations Existing Installations.
SmartZone Gateway E24 User Manual Introduction Overview The SmartZone™ Gateway E24 is a compact device used to monitor up to twenty four input sensors (Temperature, Humidity, Digital or Analog voltage). The unit comprises both an SNMP interface and a secure web-based interface for mon- itoring and management.
SmartZone Gateway E24 User Manual This product does not have a power switch; it is powered on when the adapter’s power cord is plugged in. Waste Electrical and Electronic Equipment (WEEE) Statements Disposal of Waste Equipment by Users in Private House- hold in the European Union This product must not be disposed of with your other household waste.
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SmartZone Gateway E24 User Manual Reference No. Title Information technology equipment. Radio disturbance BS EN 55022:1998 characteristics. Limits and methods of measurement. Class A. BS EN Information technology equipment. Immunity char- 55024:1998+A2:2003 acteristics. Limits and methods of measurement. Information technology equipment. Safety. General BS EN 60950-1:2006 requirements - 8 -...
SmartZone Gateway E24 User Manual SmartZone Gateway Applications Remote Temperature and Humidity Sensing The SmartZone Gateway monitors temperature and humidity and raises alarms or takes action if a user-configured threshold is crossed. Power Monitoring This equipment allows around-the-clock monitoring of the electrical power environment of the rack.
SmartZone Gateway E24 User Manual Speed: Illuminates when 100Mb/s network connected Link: lluminates when a network connection is present Status CPU : Flashes when the unit is running normally Alarm: Illuminates when an alarm is present on the unit Mode Reserved for future use Power ON: Illuminates when unit is powered.
SmartZone Gateway E24 User Manual Port Information Power Feed B:Redundant mains or -48v DC voltage power feed. Earth: Grounding stud. Auto-Detect Sensor Ports 1 through 24:Connect up to 24 sensors (such as Tem- perature, Humidity, Water, Door Contacts, and More). Expansion Ports:Daisy Chain E24 Gateway to Other E24 Gateways for Addi- tional Sensor Ports.
SmartZone Gateway E24 User Manual Installation Requirements E24 unit. Mains power cables (supplied) 10/100 base T network connection. Network connected computer system to setup the E24 . 1 x network crossover cable Screwdrivers Rack – Mounting This section covers the basic rack-mounting of the E24. Additional Equipment Required You need to supply a number-2 Phillips screwdriver to rack-mount the E24.
SmartZone Gateway E24 User Manual To prevent the E24 from overheating, do not operate in an area that exceeds the maximum recommended ambient temperature of 40° C. Installation of the E24 must comply with local and national electrical codes. To prevent personal injury when mounting or servicing the E24, you must take care to ensure the system remains stable.
SmartZone Gateway E24 User Manual Initial Setup Default Settings The SmartZone Gateway unit in factory default condition has the following network con- figuration. Advanced users may wish to make use of these settings to access the Gate- way unit's Web Management Interface immediately and proceed with configuration. Users who do not know how to do this should proceed through this section for inform- ation on how to configure the Gateway unit.
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SmartZone Gateway E24 User Manual 2. In the Control Panel window, select View network status and tasks under the Net- work and Internet heading. - 15 -...
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SmartZone Gateway E24 User Manual 3. Select Change adapter settings from the menu on the left. - 16 -...
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SmartZone Gateway E24 User Manual 4. Select Local Area Connection. 5. Select Internet Protocol (TCP/IP) Version 4 (you may need to scroll down). Then click the Properties button. 6. Select the Use the following IP address radio button.The Use the following DNS server addresses radio button then selects automatically.
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SmartZone Gateway E24 User Manual Enter the following details into the appropriate boxes. IP address: 192.168.0.10 Subnet mask: 255.255.255.0 Default Gateway: 192.168.0.1 Preferred DNS server: 192.168.0.1 7. Click OK to accept the entries. - 18 -...
SmartZone Gateway E24 User Manual 8. On the Local Area Connection Properties, click OK to return to the desktop. Initial Network Setup This section provides details on preparing the unit for network access and allowing SNMP network management. Connection to the Web Management Interface is required. Entering NMS Details 1.
SmartZone Gateway E24 User Manual 4. To disable an NMS, select the Disabled option from the NMS Access drop-down list. Entering Trap Receiver Details 1. Click the Network Setup tab on the top menu bar. 2. Select the SNMP Rec’rs link on the left menu bar. 3.
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SmartZone Gateway E24 User Manual 4. Click Save to confirm the changes. - 21 -...
SmartZone Gateway E24 User Manual Web Management Interface The SmartZone Gateway unit has a built-in Web Management Interface that can be accessed securely. The interface permits complete configuration and monitoring of the Gateway unit. Windows where changes can be made have a Save button in the lower right-hand area. Click Save to activate and save any changes made.
SmartZone Gateway E24 User Manual Setup - IP Configuration The IP Config page allows you to set the SmartZone Gateway unit's own management IP address. System Name You can specify the system name here. This is normally the Fully Qualified Domain Name (FQDN) of the device, but this is not enforced.
SmartZone Gateway E24 User Manual You can retrieve the value specified here by querying the ‘sysLocation’ node via SNMP. This allows SNMP management platforms to obtain location names for units where spe- cified. The system location has no effect on network communications, and the unit will function correctly with or without a value.
SmartZone Gateway E24 User Manual effect. If incorrect entries are made, this may result in loss of communication. If this happens, reset the Gateway unit's network configuration. Details of how to do this can be found in the Troubleshooting section. Setup - HTTP Select the access method for the Web Management Interface here.
SmartZone Gateway E24 User Manual Setup – LDAP Servers Lightweight Directory Access Protocol (LDAP) configuration options are specified here. Configuration options for a Primary and Secondary server are provided with identical configuration choices. Disabled No LDAP servers will be queried to verify user login credentials access and privileges. Only internal users will be able to log in.
SmartZone Gateway E24 User Manual Both Both LDAP Servers specified will be queried (with priority given to the Primary) to verify user login credentials' access and privileges. Credential Cache This configuration option specifies how long (in minutes) users successfully authen- ticated via LDAP will be allowed to access the unit without re-authenticating against LDAP.
SmartZone Gateway E24 User Manual Setup - SNMP NMS Specify the IP address, community string, and access permissions for up to five Network Management Stations here. Any machine that needs to access the unit’s SNMP functions must be entered here. IP Address Enter the IP address of the NMS machine here.
SmartZone Gateway E24 User Manual Setup - SNMP Trap Receivers Specify the IP address, community string, and access permissions for up to five Network Management Stations here. IP Address You must enter any machine that is required to receive SNMP traps sent from this unit here.
SmartZone Gateway E24 User Manual Receive Traps Disabled prevents traps from being sent to the specified NMS IP address. Setup - Modbus You can enable a Modbus communications protocol, specify the Modbus port number, and enable relays control at this window. - 30 -...
SmartZone Gateway E24 User Manual Setup - Users You can add users with permission to access the Web Management Interface here. Access passwords are also specified along with users' access permissions. Username Enter the required username here. This is the username that will be required to login to the Web Management Interface.
SmartZone Gateway E24 User Manual Administrator : Administrators have full control of SmartZone Gateway con- figuration settings. Controller : Controllers can view configuration settings. Viewer : Viewers can view configuration settings. Warning: User 1 / admin is the master administrator. It is possible to remove admin- istrator rights from the admin user.
SmartZone Gateway E24 User Manual Setup - Time Settings The Time Settings page allows you to view or edit the current date and time. Select the correct day, month, and year from the dropdown menus, and verify the local time. If you want to change the time, you must check the Update time checkbox. Time Adjustments Select the correct time zone from the drop-down menu.
SmartZone Gateway E24 User Manual SNTP Servers - Simple Network Time Protocol synchronizes the clocks of com- puter systems over a network. Enter the IP address of an SNTP server, and specify (in hours) how often the time should be updated. Setup - Syslog Servers This page allows you to view or edit information about the Syslog Servers currently being used.
SmartZone Gateway E24 User Manual Setup - Events The Events page shows a history of events that have occurred, along with specific details about each event. To specify a range of events to view, select the desired year and month from the drop- down menus, then click Show.
SmartZone Gateway E24 User Manual Preferences From the dropdown menu, select the first page you want to open Default Page when a user logs in. The preset default page is the Overview page. Choose from the dropdown menu where the timestamp will be found on traps.
SmartZone Gateway E24 User Manual Restart Unit Restart Now Selecting ‘Restart Now’ commands the unit to reboot. Rebooting the unit will cause any outstanding configuration changes to take effect. Reset to Factory Defaults Selecting ‘Reset to Factory Defaults’ instructs the unit to restore factory default set- tings.
SmartZone Gateway E24 User Manual Sensor Inputs – Configuration and Status Status The Input Sensors status page presents an overview of the input ports. This page dis- plays the input channel number, name, type of input sensor, status, current readings, and thresholds.
SmartZone Gateway E24 User Manual Input Sensors – Defaults The Input Sensor Defaults menu allows configuration parameters for input sensors of specific types to be defined and applied to all inputs of that type. The types of input sensors are: Temperature Humidity Analog (Voltage)
SmartZone Gateway E24 User Manual For example, if a Calibration offset of 6 was used and a sensor's true reading was 36, the indicated reading used for display and alarm purposes would be 42. This works the same way for both temperature and humidity sensors. Hysteresis Value The hysteresis default value to be applied to sensors is specified here.
SmartZone Gateway E24 User Manual The defaults that can be set for Open/Close contacts differ from the Temperature and Humidity settings. Normal State Normal state specifies the condition in which a contact is considered to be in a Normal, Non-alarmed state. Devices such as smoke alarms and air conditioning units often have normally open con- tacts.
SmartZone Gateway E24 User Manual Normal to Non-Normal (Positive Edge) This type of triggering may be used in situations where a momentary type input (for example,: a shock sensor or PIR) is used. Since these types of inputs are momentary, any alarm condition that occurs will persist until manually cleared.
SmartZone Gateway E24 User Manual Select the Config option to open a detailed configuration page for the selected sensor. The difference between the menus presented here and the menus presented on the Defaults page is that settings are applied to individual channels. The submenus contain all the options in the Defaults menu, plus two additional options: Name Sensor channels can be assigned names for ease of identification (for example, “Server...
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SmartZone Gateway E24 User Manual E24 (this can be named anything) E24Administrators E24Controllers E24Viewers The following Groups will need to be created: E24AdminUsers E24ControlUsers E24ViewUsers Note: Groups referred to are groups as found in Active Directory schema. However any implementation which provides a group with a ‘members’ attribute may function. The following figure depicts the E24 LDAP authentication structure: - 44 -...
SmartZone Gateway E24 User Manual Once the required LDAP structure has been created the Distinguished Name (DN) of users should be added to either: E24AdminUsers E24ControlUsers E24ViewUsers Group Membership and Access Level Membership of these groups grants the following permissions on E24 units: - 45 -...
SmartZone Gateway E24 User Manual E24AdminUsers: Users placed into this group will have Admin privileges on E24 units. E24ControlUsers: Users placed into this group will have Controller privileges on E24 units. E24ViewUsers: Users placed into this group will have View privileges on E24 units.
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SmartZone Gateway E24 User Manual 5. Click Save to bring any changes into effect. - 47 -...
SmartZone Gateway E24 User Manual Temperature Sensor Adapter Install- ation Follow the instructions below to install the ZAHTLADT-02 v1.01.01 temperature sensor adapter module. This adapter allows legacy sensors to provide more accurate tem- perature readings. Note: This adapter does not work with the ZETHL-14 temperature sensor. New Installations Follow these instructions when you are installing a standard temperature sensor, but the upgraded sensor input is required.
SmartZone Gateway E24 User Manual Existing Installations. Follow these instructions when the sensor is already installed along with the gateway. 1. Unplug the current temperature sensor from the gateway, noting the location where it resided. 2. Insert the adapter into that location. 3.
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SmartZone Gateway E24 User Manual 1. Using a patch lead from the gateway and an RJ45 Jack to Jack through connector on its non-gateway end, plug the adapter RJ45 Plug into the through connector. 2. Plug either the RJ45 plug of a temperature sensor into the jack on the adapter or a patch lead with the temperature sensor on the end.
SmartZone Gateway E24 User Manual Troubleshooting Resetting the SmartZone Gateway to Factory Default Settings To reset the Gateway unit to factory defaults, perform the following steps: 1. Press and release the Reset button on the front of the unit. The Alarm LED will flash twice (off/on, off/on).
SmartZone Gateway E24 User Manual Technical Support For technical support for the SmartZone Gateway system, please contact Panduit Tech- nical Support using one of the following methods: 1-866-721-5302 (toll-free) Orland Park, USA: 6:30 a.m. – 8:00 p.m. CST Mumbai, India: 6:30 a.m. – 5:00 p.m. IST (8:00 p.m. – 6:30 a.m. CST) On Call Support on Weekends systemsupport@panduit.com...
SmartZone Gateway E24 User Manual Appendix B: Hysteresis Demystified When a temperature or humidity limit is reached and the relevant limit has its OFF to ON Trap enabled, an alarm trap is issued by the SmartZone Gateway unit. With a zero hysteresis setting, the traps will continue to be generated each time the limit is reached.
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SmartZone Gateway E24 User Manual The Hysteresis feature acts on the following Temperature and Humidity thresholds: Upper Control Limit (UCL) Lower Control Limit (LCL) Upper Warning Limit (UWL) Lower Warning Limit (LWL) The inverse of the above description is true when applied to Temperature and Humidity lower control and warning limits.
SmartZone Gateway E24 User Manual Appendix C: Encryption and Security The Gateways support HTTPS encryption, and they support the following cipher con- figurations. TLS_RSA_WITH_3DES_EDE_CBC_SHA TLS_RSA_WITH_DES_CBC_SHA TLS_RSA_WITH_AES_128_CBC_SHA TLS_RSA_WITH_AES_256_CBC_SHA - 56 -...