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Troubleshooting Guide - Whirlpool G2P DWS Quick Reference Manual

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Tips and advice
Arrange crockery so that items do not
touch each other. Arrange large
crockery in the lower rack and smaller
crockery in the upper rack.
Load cups at an angle to facilitate
water circulation.
Generally speaking, place cutlery in the
basket with the handles positioned
downwards, but ensure that any sharp
knives and forks that might cause
injury are placed in the basket with the
handles positioned upwards.
Make sure the water jet can reach all
loaded items and that the spray arms
turn freely.
Important
Fill the detergent dispenser and check
the salt and rinse aid level.
Do not use the appliance for items not
suitable for washing in a dishwasher,
for example: wooden items, aluminium,
plastic utensils, tin, hand-decorated
crockery (unglazed), silver cutlery.
Do not put liquid fat in the dishwasher
(e.g. oil used for frying) or candle wax.
If regeneration salt is to be added,
immediately start a wash programme
in order to eliminate any residual salt
(rinsing alone is not sufficient).
Sometimes, even though the
regeneration salt container has been
filled, the corresponding indicator light
(if fitted) will light up during the first
wash cycle after filling with salt.
Before starting a wash programme,
make sure that the spray arms can turn
freely and are not impeded by crockery
or cutlery.
Switch off the dishwasher after the
selector's knob is back in the start
position. If the dishwasher is turned off
during the washing programme, when
switched on again, the dishwasher
resumes the wash cycle from where it
was
interrupted.
If a fault occurs, before contacting our
After-Sales Service, make the following
checks to try and remedy the problem:
The dishwasher is not working:
Is the plug properly inserted in the wall
socket?
Is there a power failure?
Is the dishwasher switched on?
Is the water supply tap on?
Is the flow of water obstructed by
impurities? If so, close the water supply
tap, detach the water hose and clean the
filter. Then re-connect the water hose to
the tap and open the water tap once
again.
Are the filters clogged? (see "Care and
Maintenance" chapter in the user
instructions).
Is the door closed properly?
Please read the user instructions carefully.

Troubleshooting Guide

Crockery still dirty after washing:
Was the crockery loaded properly?
Crockery must be loaded facing
downwards; make sure, especially for
large crockery, that water can run away
immediately without being trapped inside
the crockery.
The water jets must spray the entire
surface of all items.
Make sure that crockery and cutlery are
arranged properly.
Have you selected the correct programme?
Did you use too much or too little detergent?
(The use of poor quality detergents result in
less effective washing).
Are the filters clogged or incorrectly
assembled? (See "Care and Maintenance"
chapter in the user instructions).
Are the spray arms blocked or the nozzles
clogged? (See "Care and Maintenance"
chapter in the user instructions).
Is the salt container cap (water softening
system) screwed down?
Marked crockery:
Is the salt dispenser properly adjusted?
(See "Filling the salt container" in the user
instructions).
Is the salt container empty?
(See "Filling the salt container" in
the user instructions).
Was too little detergent used?
(See "Filling the detergent dispenser"
in the user instructions).
Marked glasses and cutlery:
Was too much rinse aid used?
(See "Filling the rinse aid dispenser"
in the user instructions).
AFTER-SALES
SERVICE
If, after carrying out the above checks
the malfunction persists or appears
again, turn the appliance off and turn
off the water supply tap, then call
our After-Sales Service (see guarantee).
Please specify:
The nature of the fault.
The appliance type and model.
The service code (the number
indicated after the word Service
on the adhesive rating plate)
inside the door on the
right-hand side.
Your full address and
telephone number.

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