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Troubleshooting Guide
NOTES:
■
For resistance checks, refer to "Dishwasher Strip Circuits" section.
■
For checking operation with diagnostics, refer to "Service Diagnostics
Cycle" section.
Customer
Potential
Description
Causes
Clean LED
Control
Flashes
programmed
with self
diagnostics.
Won't Run or
1. No power to
Power Up
unit or bad
("Dead"
connection.
Keypad/
2. Loose
Console)
connections in
- No
dishwasher
operation
power-up
- No keypad
circuit or
response
between
keypad(s) and
- No LEDs
control.
or display
3. Control
detected door
switch problem.
4. Mal-
functioning user
interface or
control.
Won't Run
1. By design,
and LED for
if the door
Start/
is opened
Resume Key
or power is
is Blinking
interrupted
Slowly
during a cycle,
the user must
press the Start/
Resume key
to resume
operation.
2. Start/
Resume key not
responding.
3. Control
detected door
switch problem.
Won't Run
Software/
and All LEDs
hardware
On
incompatibility
problem with
control.
Check
Read error code from the
dishwasher and refer to
"Service Error Codes Table."
Run Service Diagnostics test
cycle to read full history of
error codes.
Check fuses, circuit
breakers, and junction
box connections.
1. Unplug dishwasher
or disconnect power.
2. Check continuity of power
connections to control.
Refer to "Service
Error Codes Table."
If none of the above,
unplug dishwasher or
disconnect power and
check/replace control.
Instruct customer. Refer
to Use and Care Guide.
See "One or More
Keys Won't Respond."
Refer to "Service
Error Codes Table."
Refer to "Service
Error Codes Table."
Customer
Description
Won't Start
and Start/
Resume key
LED Flashes
3 Times
Related
When Start/
Error
Resume Key
Code
is Pressed
Won't
Accept Key
Presses and
Control Lock
LED On
No Key and/
or LED
Functionality
5-1
Some Keys
Work But
One or More
Keys Won't
Respond
Unusual
Key/LED
Behavior or
LEDs Do Not
Turn On
5-1
Correctly
When Keys
Are Pressed.
1-2
LEDs and/or
Displays
Run For
Short Time
(but No
Loads
Running)
and then
Shuts Off
10
Potential
Check
Causes
Control looks
Refer to "Service
for door to open
Error Codes Table."
between cycles:
- Customer
didn't open
door between
cycles.
- Door switch
contacts stuck
closed.
Control Lockout
Instruct customer. Press
feature
and hold Control Lock key
accidentally
or key with Control Lock
turned on by
symbol next to it for
customer.
5 seconds to turn Control
Lock feature Off or On.
1. Control
1. Unplug dishwasher
not properly
or disconnect power.
installed in
2. Disassemble console and
console,
check that control housing is
avoiding button
fully attached to console and
actuation.
aligned properly.
3. Adjust control or replace
missing parts as needed.
2. Missing
1. Unplug dishwasher
button tree or
or disconnect power.
light pipes.
2. Disassemble console
and check for presence
of light pipe and button
tree plastic parts.
3. Verify that light pipe
and button tree are not
broken and that they
are aligned correctly.
4. Replace missing parts
as needed.
Stuck key/short
Refer to "Service
circuit(s) in keys
Error Codes Table."
or in control's
input lines that
read the keys.
Control
Check function of all
software does
keys and LEDs in the UI.
not match
If no evidence of stuck
hardware or
keys (see above), unplug
panel.
dishwasher or disconnect
power and replace control.
1. Unit is in
Check operation of Cancel
Sales Demo
key. If there is no Cancel LED
mode.
response to multiple Cancel
key presses, the control is
likely in Sales Demo Mode.
Run Service Diagnostics
Cycle to clear Demo mode.
2. Open F1
Refer to "Fuse Service
(triac load fuse)
Check" in Meter Check of
on control
Loads and Fuses" section.
disabled loads.
Related
Error
Code
5-2
2-1
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