NetApp SteelStore 30 Series Owner's Manual
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NetApp SteelStore 30 Series Owner's Manual

NetApp SteelStore 30 Series Owner's Manual

Cloud integrated storage
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NetApp
SteelStore Cloud Integrated Storage
xx30 Series Hardware Owner's Guide
NetApp, Inc.
495 East Java Drive
Sunnyvale, CA 94089
U.S.
Telephone: +1 (408) 822-6000
Fax: +1 (408) 822-4501
Support telephone: +1 (888) 463-8277
Web: www.netapp.com
Feedback: doccomments@netapp.com
Part number: 215-09593_A0
December 2014

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  • Page 1 ® NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Guide  NetApp, Inc. Telephone: +1 (408) 822-6000 Part number: 215-09593_A0 495 East Java Drive Fax: +1 (408) 822-4501 December 2014 Sunnyvale, CA 94089 Support telephone: +1 (888) 463-8277 U.S.
  • Page 2 © 2014 NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp, Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go Further, Faster, ASUP, AutoSupport, Campaign Express, Cloud ONTAP, Clustered Data ONTAP,...

  • Page 4: Table Of Contents

    Preface Contents Preface ..................................1 Safety ................................. 5 1.1 Safe Handling ............................... 5 1.2 Safety ................................6 1.2.1 Battery Precautions ..........................8 1.2.2 Equipment Handling Precautions ...................... 8 1.2.3 Ethernet Cable ........................... 9 1.3 Rack System Safety Precautions ........................9 Overview ................................
  • Page 5 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 4.1 Powering On the Appliance ........................33 4.2 Powering Off the Appliance ........................34 4.3 Drive Anti-Tamper Locks ......................... 34 4.3.1 Activating the Locks ........................34 4.3.2 De-Activating the Locks ........................34 4.4 LEDs and Controls ............................

  • Page 6: Preface

    This guide describes SteelStore xx30 system components, including rack installation, how to replace and upgrade components, and technical specifications. For information about the SteelStore xx30 series expansion shelves, refer to the NetApp SteelStore Cloud Integrated Storage xx30 Series Expansion Shelf Hardware Owner’s Guide.

  • Page 7: Document Conventions

    Do not touch the electronic components on system hardware.  Documentation and Release Notes To obtain the most current version of all NetApp documentation, go to the NetApp Support site at  https://mysupport.netapp.com. If you need more information, see the NetApp Knowledge Base for any known issues, how-to documents, system requirements, and common error messages.
  • Page 8 Your feedback is important in helping us to provide the most accurate and high-quality information. If you have suggestions for improving this document, send us your comments by email to doccomments@netapp.com. To help us direct your comments to the correct division, include in the subject line the product name, version, and operating system.
  • Page 9 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual...

  • Page 10: Safety

    Safety and Compliance Guide. Before you install, operate, or service the NetApp products, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation.

  • Page 11: Safety

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Table 1–1 Lifting Warning Label Warning The removal of the enclosure top cover or the power supply mounting cage must only be performed by a service person. Potential hazards include rotating fans and hot surfaces.
  • Page 12 Safety A safe electrical earth connection must be provided to the power cord. Check the grounding of the enclosure before applying power. Figure 1–2 Warning Label – Earthed Mains Socket Provide a suitable power source with electrical overload protection to meet the requirements laid down in the technical specification.

  • Page 13: Battery Precautions

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 1–4 Fan Caution Label When pulled out from the rack, the enclosure must not be used as a shelf to support any other object. Figure 1–5 Shelf Caution Label Warning Do not remove covers from the PSU: there is a danger of electric shock inside.

  • Page 14: Ethernet Cable

    Safety Figure 1–6 Boot Drive Caution Label 1.2.3 Ethernet Cable It is recommended that STP Ethernet cables are used for enhanced EMC performance, but this is not essential for compliance. 1.3 Rack System Safety Precautions The rack construction must be capable of supporting the total weight of the installed enclosure and the design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use.
  • Page 15 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual units. The rack requires labeling with the following: “HIGH LEAKAGE CURRENT. Earth connection essential before connecting supply.” When configured, the rack must meet the safety requirements of UL 60950-1:2005 (2nd edition) and...

  • Page 16: Overview

    Overview Chapter 2 Overview 2.1 The SteelStore System The SteelStore xx30 Series appliance is a 2U sized disk drive enclosure, housing up to twelve low profile (1 inch high), 3.5 inch form factor drives of the following type: • 3.0/6.0Gb/s SAS (up to 15000 rpm). Each individual disk drive is hot pluggable and field replaceable.
  • Page 17 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 2–1 SteelStore Appliance – Front View Figure 2–2 SteelStore Appliance – rear view showing service areas...

  • Page 18: The Core Product

    Overview 2.2 The Core Product The SteelStore xx30 Series appliance is an enclosure subsystem together with a set of plug-in modules and comprises: • An enclosure chassis comprising: – A backplane PCB. – An Enclosure Management Card (EM Card). – An integral Operator’s (Ops) Panel. –...

  • Page 19: Appliance Chassis

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 2.3 Appliance Chassis The chassis consists of a sheet metal enclosure assembly containing an integrated backplane PCB, Enclosure Management Card (with audible alarm) and drive carrier runner system. A bezel is attached to the front.

  • Page 20: Atx Server I/O Panel Connectors

    Overview • Slots for up to 7 low profile PCI Express cards. Blank PCI plates are fitted in the empty slots. 2.4.1 ATX Server I/O Panel Connectors The ATX server I/O panel incorporates the following connectors: • 1 x serial port. •...
  • Page 21 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Table 2–1 PCI Express Slots Slot Number Color Type Connector Blue Gen2 x8 White Blue Black Gen2 x4 White Gen1 x4 The slots are numbered 1 to 7, with slot 1 on the right end and slot 7 on the left when looking at the rear of the appliance.

  • Page 22: Memory Slots

    BBU. The 8e card must be installed into slot 1. The BBU goes in slot 7 and not any other slot. There are both performance and thermal implications if you do not follow these requirements. For more information, see the NetApp SteelStore Cloud Integrated Storage Installation Guide. 2.4.3 Memory Slots The SteelStore appliance provides 12 memory slots, 6 per CPU, divided into 3 channels of up to 2 modules each.

  • Page 23: Atx Server Leds

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 2.4.4 ATX Server LEDs 2.4.4.1 Server Status LEDs The ATX Server I/O panel, shown in Figure 2–5, contains diagnostic LEDs to help you identify failed and failing components and to help you identify the server from among several servers. Section 4.4.6.1...

  • Page 24: Appliance Rear Panel

    Overview Figure 2–7 Appliance Front Operator’s Panel 2.6 Appliance Rear Panel The appliance assembly includes an integral rear panel, incorporating an appliance ID LED (blue), shown in Figure 2–5 on page 15. This LED is activated by the button on the Ops Panel or by system software, and can be used to identify the server from among other units.

  • Page 25: Multiple Power Supply Units

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 2–8 Power Supply Unit PSU voltage operating ranges are nominally 100V to 240V AC, selected automatically. A typical PSU is shown in Figure 2–8. 2.7.1 Multiple Power Supply Units...

  • Page 26: Cooling Fans

    Overview 2.8 Cooling Fans The cooling fans are high speed single rotor axial fans. Ten fans are housed in a cooling cage, located centrally within the appliance, between the drive bays and the motherboard, as shown in Figure 2–3 on page 13.

  • Page 27: Drive Status Indicator

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual • Inserting carrier into drive bays and removing carrier from drive bays. • Positive “spring loading” of the drive/backplane connector. Figure 2–10 Drive Carrier Module 2.9.1 Drive Status Indicator Disk drive status is monitored by green and amber LEDs mounted on the front of each drive carrier...

  • Page 28: Blanking Plates

    Overview 2.9.4 Blanking Plates Blanking plates must be fitted in any vacant PSU bay or PCI card slots at the rear of the appliance to maintain airflow and allow correct operation. Warning Operation of the appliance with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling.
  • Page 29 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual...

  • Page 30: Installation

    Installation Chapter 3 Installation 3.1 Introduction In this chapter, you are shown how to install the SteelStore into an industry standard 19-inch rack cabinet. SteelStore appliances are supplied and delivered fully populated with drive carrier modules pre- Note installed. Warning The SteelStore appliance is too heavy for a single person to easily install into a rack cabinet with all its component parts installed.

  • Page 31: Pre-Installation

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 3.2 Pre-Installation 3.2.1 System Components Before you begin installation you should become familiar with the configuration requirements of your SteelStore system. The correct locations of each of the plug-in modules are shown in Figure 3–1.

  • Page 32: Rack Installation Pre-Requisites

    Installation • The rack design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use. • When loading a rack with the units, fill the rack from the bottom up and empty from the top down. •...

  • Page 33: Unpacking The System

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 3.3 Unpacking the System Warning An appliance can weigh up to 32 kg (71 lb). Do not try to lift it by yourself. Do not lift the appliance by the handles on the modules – they are not designed to take the weight.

  • Page 34: Installation

    Installation 3.4 Installation 3.4.1 Equipment The following equipment is required for installation: • The chassis, including the following: – Backplane PCB. – ATX motherboard. – Enclosure Management Card (EM Card). – Ops Panel. – Blanking plates covering empty PCI slots. •...
  • Page 35 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Ensure the pins are securely located at both the front and rear, so that any load on the rail is transferred to the rack posts. Figure 3–3 Securing Brackets to Rack...
  • Page 36 Installation Figure 3–4 Mounting the System into a Rack Important Chassis rails have features to restrict chassis withdrawal while allowing access to fans. If it becomes necessary to remove the chassis completely, pull the chassis out until it reaches its stops, then press in the latches on the side of the appliance (see Figure 3–5) before continuing to...

  • Page 37: Installing The Modules

    Before switching on, the earth connection to the rack must be checked by an electrical engineer who is qualified to the appropriate local and national standards to perform the check. 3.4.6 For More Information See the NetApp SteelStore Cloud Integrated Storage Installation Guide for more information and next steps.

  • Page 38: Operation

    Operation Chapter 4 Operation 4.1 Powering On the Appliance Caution Do not operate the system until the ambient temperature is within the specified operating range. If the drives have been recently installed make sure they have had time to acclimatize before operating them. Before powering up the appliance make sure that all the modules are firmly seated in their correct bays.

  • Page 39: Powering Off The Appliance

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 4.2 Powering Off the Appliance Shut down any applications that are running on the server. Shut down the operating system on the server. Remove all AC power cords from the appliance.

  • Page 40: Leds And Controls

    Operation 4.4 LEDs and Controls 4.4.1 Ops Panel LEDs and Switches The Ops Panel LEDs (Figure 4–2) fault and status conditions are defined in Table 4–1 while the functions of the push-button switches are defined in Table 4–2. Refer to Chapter “Troubleshooting”...

  • Page 41: Power Supply Unit Leds

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 4.4.2 Power Supply Unit LEDs The PSU incorporates a green LED, as shown in Figure 4–3. Table 4–3 Power Supply Unit LEDs Status Power • Flashing green: the PSU is connected to a mains supply. Standby power is present.

  • Page 42: Cooling Fan Leds

    4.4.6 ATX Server LEDs 4.4.6.1 Server Status LEDs The ATX motherboard I/O panel contains eight LEDs labelled D7 to D0 (from left to right). These LEDs indicate the status. If you are experiencing problems with the system, contact NetApp Support with LED status.
  • Page 43 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 4–5 ATX Server I/O Components 4.4.6.2 Network Port LEDs The network port LEDs are defined in Table 4–7. Table 4–7 Network Port LEDs LED State Description Left No network connection...

  • Page 44: Troubleshooting

    Troubleshooting Chapter 5 Troubleshooting 5.1 Overview The SteelStore appliance includes an Appliance Services Processor and associated monitoring and control logic to enable it to diagnose problems within the EM Card, Ops Panel, CPU(s) and DIMM(s). The sensors for power and cooling conditions are housed within the power supplies and cooling fans. There is independent monitoring for each unit.

  • Page 45: Start-Up Problems

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual • All the supplied plug-in power supply units, electronics modules and blank modules must be in place for the air to flow correctly around the cabinet. Caution Observe all conventional ESD precautions when handling SteelStore modules and components. Avoid contact with backplane components and module connectors, etc.
  • Page 46 Troubleshooting • Constant – The LED is on constantly (no blinking). Table 5–1 Ops Panel Fault LED Ops Panel Other LED Meaning and Required Action Fault LED No warnings or faults. Slow blink No fan/drive fault Warning state (usually approaching temperature LEDs constant threshold): check ambient temperature and increase if too cold or decrease if too hot.
  • Page 47 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual...

  • Page 48: Module Replacement

    Module Replacement Chapter 6 Module Replacement 6.1 Overview The SteelStore appliance includes an Appliance Services Processor and associated monitoring and control logic to enable it to diagnose problems within the power, cooling, and drive systems. The sensors for power and cooling conditions are housed within the EM Card, Ops Panel, CPUs and DIMMs.

  • Page 49: Power Supply Units

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Locations of the principal replaceable components are shown in Figure 6–1. Figure 6–1 ATX Server Component Locations 6.3.1 Power Supply Units The SteelStore appliance system incorporates two PSUs housed in a mounting cage. PSU modules are individually installed.
  • Page 50 Module Replacement Squeeze the locking tab to the left (Figure 6–2). Figure 6–2 Removing a PSU (1) Grip the handle and withdraw the PSU from the mounting cage (Figure 6–3). Figure 6–3 Removing a PSU (2)
  • Page 51 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 6.3.1.2 Installing a Power Supply Unit Warning This procedure should be performed by Service Personnel only. Two PSUs can be installed in the mounting cage at the rear of the appliance, see Figure 3–1 on page...

  • Page 52: Cooling Fans

    Module Replacement Figure 6–5 Installing a Power Supply Unit (2) You are ready to connect the power cords to the power sources and switch on the power source. Refer to section 3.4.4 on page 6.3.2 Cooling Fans The SteelStore appliance system incorporates ten cooling fans, housed in a cooling cage. Fan modules are individually installed.
  • Page 53 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Warning Make sure the fan has stopped rotating before you attempt to remove it: there is a risk of trapping or cutting fingers. Figure 6–6 Removing the Appliance Cover Grip the faulty fan module with finger and thumb and pull it upward to unplug it from the EM Card and...

  • Page 54: Installing A Cooling Fan

    Module Replacement Figure 6–7 Removing a Cooling Fan 6.3.2.2 Installing a Cooling Fan Check the fan for damage. Do not install if there are any visible signs of damage. Grip the fan and push it all the way into the appliance until it fits firmly and is level with the other fans (see Figure 6–8).
  • Page 55 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 6–8 Cooling Fan Installation Close the appliance cover and secure by turning the lock mechanism to the “locked” position.

  • Page 56: Drive Carrier Module

    Module Replacement 6.3.3 Drive Carrier Module Warning Observe all conventional ESD precautions when handling SteelStore modules and components. Avoid contact with backplane components and module connectors. 6.3.3.1 Removing a Drive Carrier Important Damage can occur to a drive if it is removed while spinning. If possible, use the operating system to spin down the drives prior to removal.
  • Page 57 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 6–9 Removing a Drive Carrier Module (1) Gently withdraw the drive carrier module approximately 1 inch (25 mm), and wait 30 seconds (see Figure 6–10).
  • Page 58 Module Replacement Figure 6–10 Removing a Drive Carrier Module (2) Withdraw the module from the drive bay. Caution Dummy drive carrier modules MUST be fitted to ALL unused drive bays.There will be inadequate drive cooling if any are left open. 6.3.3.2 Installing a Drive Carrier Important...
  • Page 59 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 6–11 Installing a Drive Carrier Module (1) Insert the drive carrier into the appliance (Figure 6–12). Figure 6–12 Installing a Drive Carrier Module (2)
  • Page 60 Module Replacement Important Make sure that the carrier is orientated so that the drive is uppermost and the handle opens from the left, as shown in Figure 6–12. Gently slide the drive carrier all the way into the appliance. Cam the drive carrier home. The camming foot on the base of the carrier will engage into a slot in the appliance.

  • Page 61: Replacing Components On The Motherboard

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual 6.4 Replacing Components on the Motherboard Although some components on the ATX motherboard can be replaced, the motherboard itself cannot. In the event of a motherboard failure, contact your supplier.
  • Page 62 Important Replacing the existing memory module with a module of a different size causes the system to fail. You must use approved memory modules. Contact NetApp Support at  https://mysupport.netapp.com to obtain the correct memory modules. Remove the installed module by pushing both retaining clips sideways and pulling the module out of the slot.

  • Page 63: Replacing Pci Cards

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Figure 6–16 Inserting a RAM Module 6.5 Replacing PCI Cards This procedure is only for authorized customers using authorized parts. Note PCI cards for SteelStore must be in specific slots. See 2.4.2, “PCI Express Slots,”...
  • Page 64 Module Replacement To remove a PCI card, release the screw in the retaining bracket at the back of the appliance, disconnect all cables and lift the card upwards and out of the appliance. Replace the card. Reconnect the cables. Close the appliance cover and secure it by turning the lock mechanism to the “locked” position.
  • Page 65 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual...

  • Page 66: Specification

    Specification Appendix A Specification A.1 Dimensions Table A–1 Dimensions Rack Appliance Inches Millimeters Height 3.46 87.9 Width across mounting flange 19.01 Width across body of appliance 17.68 Depth from rack posts to rear of PCI bulkhead 26.82 681.3 Depth from rack posts to maximum extremity of appliance 27.83 Depth from flange to furthest extremity at front of Ops covers 1.18...

  • Page 67: Environment

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual A.3 Environment Table A–3 Ambient Temperature and Humidity Temperature Range Relative Humidity Max. Wet Bulb Operational 5°C to 35°C 20% to 80% non-condensing 23°C Non-Operational 1°C to +50°C 8% to 80% non-condensing 27°C...

  • Page 68: Ac Power Module (2 X 850W Psu)

    Specification A.4 AC Power Module (2 x 850W PSU) Table A–5 AC Power Modules Voltage Range 100 - 240 VAC Rated Voltage Range Selection Full Range PSU Frequency 50/60 Hz Input Current 12 A Power Factor Correction 95% at 110V full load Harmonics Meets EN61000-3-2 Output...

  • Page 69: Drives

    NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Table A–7 Drive Carrier Modules Operating Temperature 5° C to 35° C Power Dissipation 18 Watts maximum A.7 Drives Important Drives should be UL Approved. A.7.1 Data Drives 3.5-inch SAS (up to 15000 rpm) A.8 Motherboard...

  • Page 70: Index

    Index Index numerics Drive spin down 51 Dummy Drive Carrier module 13, 22, 27, 19 inch Rack mounting features 14 32, 53 Activating the Anti-tamper Locks 34 earth connection 32 Alarm Interpretation 40 Electrostatic Discharge (ESD) guidelines 2 anti-static wrist or ankle strap 25, 43 Enclosure 39, 46 anti-tamper lock 22, 34, 53 Enclosure Management PCB 13, 14, 21, 49...
  • Page 71 NetApp SteelStore Cloud Integrated Storage xx30 Series Hardware Owner’s Manual Replacing the Boot Drives 59 Replacing the Motherboard Battery 56 Network Interface Controller (NIC) RJ45 socket 8 LEDs 18 NIC LEDs 38 Safe Handling 5 Safety 6 Online documentation 2 SAS drive 21 Operator’s (Ops) Panel 13, 18...

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