Kyocera TORQUE G04 Basic Manual page 89

◎ Before handing the product for repair, make a
backup of the contents of memory since they
may disappear during repair. Note that the
Company shall not be liable for any damages and
loss of income should the contents of memory be
altered or lost.
◎ Recycled parts that meet the Company's quality
standards are sometimes used for repair.
◎ au portable terminals collected by Replacement
cell phone delivery service which you used before
are recycled to portable terminals for replacement
after repairs. Also, parts replaced by au after-
sales service are collected and recycled by the
Company. They are not returned to customers.
◎ Instances where the product has been changed,
modified, or analyzed (including software
modification or analysis (including rooting,
etc.) reverse-engineered, reverse-compiled, or
reverse-assembled) or has been repaired at a
location other than an authorized repair location
designated by the Company may not be covered
by warranty or may prevent the product from
being accepted for repairs.
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◎ The battery pack is not covered by the free-
of-charge repair warranty except for events
arising from defects in battery materials and
manufacturing.
◎ The accessories and samples such as the front
screen other than the product are not covered by
the free-of-charge repair warranty.
■ Performance Parts for Repair
The Company retains performance parts for
repair of the KYV46 main unit and its peripherals
for 4 years after discontinuation of production.
Performance parts for repair refers to parts required
for maintaining the functions of the product.
■ Terms of Services of Free-of-
Charge Repair Warranty
1. When you apply for repair, inform us of your
serial number (IMEI number). You can check
the main unit or the sticker attached on the
packaging box for the serial number (IMEI
number).
2. Repairs will be done based on the terms of
services of the free-of-charge repair warranty
when the product is used correctly based
on the instruction manual and the product is
malfunctioning.