Mercusys AC1200 User Manual
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Mercusys AC1200 User Manual

Ac1200 wireless dual band gigabit router
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User Guide

AC1200 Wireless Dual Band Gigabit Router
AC12G
REV1.0.0
1910080040

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Summary of Contents for Mercusys AC1200

  • Page 1: User Guide

    User Guide AC1200 Wireless Dual Band Gigabit Router AC12G REV1.0.0 1910080040...
  • Page 2 Specifications are subject to change without notice. is a registered trademark of MERCUSYS TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from MERCUSYS TECHNOLOGIES CO., LIMITED.

  • Page 3: Ce Mark Warning

    TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC and 2011/65/EU. The original EU declaration of conformity may be found at http://www.mercusys.com/en/ce RF Exposure Information This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.

  • Page 4: Safety Information

    Safety Information • Keep the device away from water, fire, humidity or hot environments. • Do not attempt to disassemble, repair, or modify the device. • Do not use damaged charger or USB cable to charge the device. • Do not use any other chargers than those recommended. •...

  • Page 5: Table Of Contents

    CONTENTS Conventions ........................... 1 Chapter 1. Introduction ....................2 1.1 Product Overview ..........................2 1.2 Product Appearance ........................2 1.2.1 The Front Panel ........................2 1.2.2 The Rear Panel ........................3 Chapter 2. Connecting the Router ................4 2.1 System Requirements ........................4 2.2 Installation Environment Requirements ...................
  • Page 6 5.5 Advanced Users..........................41 5.5.1 Virtual Server ........................41 5.5.2 DMZ Server ........................43 5.5.3 UPnP Settings ........................43 5.5.4 Advanced Routing ......................44 5.5.5 Dynamic DNS ........................45 5.5.6 NAT Boost ........................... 46 5.6 System Tools ........................... 46 5.6.1 Web Management ......................46 5.6.2 Time Settings........................

  • Page 7: Conventions

    AC1200 Wireless Dual Band Gigabit Router Conventions The router or AC12G, or device mentioned in this User Guide stands for AC1200 Wireless Dual Band Gigabit Router without any explanations. Parameters provided in the pictures are just references for setting up the product, which may differ from the actual situation.

  • Page 8: Chapter 1. Introduction

    AC12G AC1200 Wireless Dual Band Gigabit Router Chapter 1. Introduction Product Overview The router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP. Powered by 2x2 MIMO technology, the router delivers exceptional range and speed, which can fully meet the need of Small Office/Home Office (SOHO) networks and the users demanding higher networking performance.

  • Page 9: The Rear Panel

    AC12G AC1200 Wireless Dual Band Gigabit Router 1.2.2 The Rear Panel The following parts are located on the rear panel (View from left to right). Item Description 1-3(LAN) These ports connect the router to the local devices. This port is where you will connect the DSL/cable Modem, or Ethernet.

  • Page 10: Chapter 2. Connecting The Router

    AC12G AC1200 Wireless Dual Band Gigabit Router Chapter 2. Connecting the Router System Requirements • Broadband Internet Access Service (DSL/Cable/Ethernet) • One DSL/Cable Modem that has an RJ45 connector (which is not necessary if the router is connected directly to the Ethernet.) •...
  • Page 11 AC12G AC1200 Wireless Dual Band Gigabit Router Verify that the hardware connection is correct before continuing. - 5 -...

  • Page 12: Chapter 3. Quick Installation Guide

    AC12G AC1200 Wireless Dual Band Gigabit Router Chapter 3. Quick Installation Guide This chapter will show you how to configure the basic functions of your router using Quick Setup Wizard within minutes. NOTE: Before configuring the router, you need to set up the TCP/IP Protocol in Obtain an IP address automatically mode on your PC.
  • Page 13 AC12G AC1200 Wireless Dual Band Gigabit Router 3. Select your Internet connection type and enter the corresponding parameters with the information provided by your ISP and click 4. Customize the 2.4GHz and 5GHz wireless network name and password, or leave them as default.
  • Page 14 AC12G AC1200 Wireless Dual Band Gigabit Router 5. Click to complete the Quick Setup. - 8 -...

  • Page 15: Chapter 4. Basic Configuration

    AC12G AC1200 Wireless Dual Band Gigabit Router Chapter 4. Basic Configuration After your successful login, you will see the basic configuration page. The main menus are on the left of the page. On the right you can configure the corresponding function.

  • Page 16: Network

    AC12G AC1200 Wireless Dual Band Gigabit Router 1. Connected Devices • Device Name- Displays the name and IP address of the device. You can click to edit the device name. • Rate - Displays the current upstream and downstream speed of the device.
  • Page 17 AC12G AC1200 Wireless Dual Band Gigabit Router PPPoE Select this type if you use DSL (Digital Subscriber Line) service and are provided with a username and password by the ISP. Dynamic IP Select this type if your ISP provides the DHCP service, and the router will automatically get IP parameters from your ISP.
  • Page 18 AC12G AC1200 Wireless Dual Band Gigabit Router L2TP Select this type if you connect to an L2TP VPN Server and are provided with a username, password, and IP address/domain name of the server by the ISP. - 12 -...

  • Page 19: Wireless

    AC12G AC1200 Wireless Dual Band Gigabit Router PPTP Select this type if you connect to a PPTP VPN Server and are provided with a username, password, and IP address/domain name of the server by the ISP. Wireless Choose Wireless, and you can change the SSID (network name) and password on the page.
  • Page 20 AC12G AC1200 Wireless Dual Band Gigabit Router • SSID - Enter a value of up to 32 characters. The default SSID is MERCUSYS_XXXX for 2.4GHz and MERCUSYS_XXXX_5G for 5GHz (XXXX indicates the last unique four numbers of each router’s MAC address). This field is case-sensitive.

  • Page 21: Chapter 5. Advanced Configuration

    AC12G AC1200 Wireless Dual Band Gigabit Router Chapter 5. Advanced Configuration To know more about the router's key functions, you can go to Advanced page. This chapter will show the configuration details of each function. Network There are seven submenus under the Network menu: WAN Settings, LAN Settings, IPv6, IPTV, MAC Address Settings, DHCP Server and IP&MAC Binding.
  • Page 22 AC12G AC1200 Wireless Dual Band Gigabit Router • Username/Password - Enter the username and password provided by your ISP. These fields are case-sensitive. Click Save to make your settings effective. ● Secondary Connection • None - Select if your ISP does not provides a secondary connection.
  • Page 23 AC12G AC1200 Wireless Dual Band Gigabit Router • Connect Automatically - The connection can be re-established automatically when it is down. • Connect On Demand - In this mode, the Internet connection can be terminated automatically after a specified inactivity period (Max Idle Time) and be re-established when you attempt to access the Internet again.
  • Page 24 AC12G AC1200 Wireless Dual Band Gigabit Router the default MTU Size unless required by your ISP. • WAN Rate Settings - Select the rate(10Mbps/100Mbps) and duplex mode(Full Duplex/Half Duplex) for the WAN port. It is recommended to keep the default auto mode.
  • Page 25 AC12G AC1200 Wireless Dual Band Gigabit Router • Renew - Click to renew the IP parameters from your ISP. • Release - Click to release the IP parameters. • MTU Size - The normal MTU (Maximum Transmission Unit) value for most Ethernet networks is 1500 bytes.
  • Page 26 AC12G AC1200 Wireless Dual Band Gigabit Router settings. • IP Address - Enter the IP address in dotted-decimal notation provided by your ISP. • Subnet Mask - Enter the subnet mask in dotted-decimal notation provided by your ISP, usually is 255.255.255.0.
  • Page 27 AC12G AC1200 Wireless Dual Band Gigabit Router L2TP Select this type if you connect to an L2TP VPN Server and are provided with a username, password, and IP address/domain name of the server by the ISP. • Username/Password - Enter the username and password provided by your ISP. These fields are case-sensitive.
  • Page 28 AC12G AC1200 Wireless Dual Band Gigabit Router • Connect Automatically - The connection can be re-established automatically when it is down. • Connect On Demand - In this mode, the Internet connection can be terminated automatically after a specified inactivity period (Max Idle Time) and be re-established when you attempt to access the Internet again.
  • Page 29 AC12G AC1200 Wireless Dual Band Gigabit Router • Username/Password - Enter the username and password provided by your ISP. These fields are case-sensitive. • Server IP/Domain Name - Enter the VPN server's IP address or domain name provided by your ISP.
  • Page 30 AC12G AC1200 Wireless Dual Band Gigabit Router • Connect Automatically - The connection can be re-established automatically when it is down. • Connect On Demand - In this mode, the Internet connection can be terminated automatically after a specified inactivity period (Max Idle Time) and be re-established when you attempt to access the Internet again.

  • Page 31: Lan Settings

    AC12G AC1200 Wireless Dual Band Gigabit Router 5.1.2 LAN Settings Go to Network→LAN Settings, you can configure the IP parameters of the LAN on the screen as below. • MAC Address - The physical address of the router, as seen from the LAN. The value can't be changed.
  • Page 32 AC12G AC1200 Wireless Dual Band Gigabit Router Select a working mode according to your ISP network topology. If your ISP uses Pass-Through (Bridge) network deployment, select Pass-Through (Bridge). No configuration is required for this type of connection. For other connection types, select Router and complete the IPv6 configuration.

  • Page 33: Iptv

    AC12G AC1200 Wireless Dual Band Gigabit Router • Gateway - The default IPv6 gateway for the router's WAN interface. • Manually set DNS server - The DNS addresses will be automatically assigned to the router. You can also set manually according to your needs.

  • Page 34: Mac Address Settings

    AC12G AC1200 Wireless Dual Band Gigabit Router 5.1.5 MAC Address Settings Go to Network→MAC Address Settings, you can configure the MAC address of the WAN on the page. Some ISPs require that you register the MAC address of your adapter. Changes are rarely needed here.

  • Page 35: Dhcp Server

    AC12G AC1200 Wireless Dual Band Gigabit Router 5.1.6 DHCP Server Go to Network→DHCP Server, you can configure the DHCP Server settings on the page. The router is set up by default as a DHCP (Dynamic Host Configuration Protocol) server, which provides the TCP/IP configuration for all the PCs that are connected to the router on the LAN.

  • Page 36: Ip & Mac Binding

    AC12G AC1200 Wireless Dual Band Gigabit Router • Primary DNS - (Optional.) Enter the DNS IP address provided by your ISP or consult your ISP. • Secondary DNS - (Optional.) Enter the IP address of another DNS server if your ISP provides two DNS servers.

  • Page 37: Ghz Wireless

    AC12G AC1200 Wireless Dual Band Gigabit Router • Bind - Click to add an entry to the IP & Mac binding list. Click Refresh to refresh all items. To add an IP & MAC Binding entry, follow the steps below.
  • Page 38 AC12G AC1200 Wireless Dual Band Gigabit Router • SSID - Enter a value of up to 32 characters. The default SSID is MERCUSYS_XXXX (XXXX indicates the last unique four numbers of each router’s MAC address). This field is case-sensitive. •...

  • Page 39: Guest Network

    AC12G AC1200 Wireless Dual Band Gigabit Router • Channel width - Select the channel width from the drop-down list The default setting is Auto, which can adjust the channel width for your clients automatically. • Transmit Power - Select either High, Middle, or Low to specify the data transmit power.

  • Page 40: 5Ghz Wireless

    AC12G AC1200 Wireless Dual Band Gigabit Router Click Save to make the settings effective. 5GHz Wireless There are two submenus under the 5GHz Wireless menu: Host Network and Guest Network. Click any of them, and you will be able to configure the corresponding function.

  • Page 41: Guest Network

    AC12G AC1200 Wireless Dual Band Gigabit Router 11 a/n/ac mixed - Select if you are using a mix of 802.11a, 802.11n and 802.11ac wireless clients. 11 a/n mixed - Select if you are using both 802.11a and 802.11n wireless clients.

  • Page 42: Network Control

    AC12G AC1200 Wireless Dual Band Gigabit Router • Downstream Bandwidth - The download speed through the WAN port for Guest Network. • Set Guest Access Time - During this time the wireless stations could access the AP. Click Save to make the settings effective.

  • Page 43: Access Control

    AC12G AC1200 Wireless Dual Band Gigabit Router • Delete Selected - Click to delete selected devices in the table. • Effective Time - All devices except the parental devices will be restricted. Click and drag across the cells to set the restriction time periods.
  • Page 44 AC12G AC1200 Wireless Dual Band Gigabit Router • Black List - Select to block only the Internet activities specified in the table • Description - Displays the name of the rule and this name is unique. • Hosts Under Control - Displays the host selected in the corresponding rule.
  • Page 45 AC12G AC1200 Wireless Dual Band Gigabit Router • IP Address Range - Enter the IP address or address range of the host in dotted-decimal format (e.g. 192.168.0.23). If the MAC Address is selected, you can see the following item: •...
  • Page 46 • Domain Name - Here you can enter 4 domain names, either the full name or the keywords (for example, Mercusys). Any domain name with keywords in it (www.mercusys.com) will be blocked or allowed. Click Configure in the Schedule column, you can select Any Time, or select Add to add a new schedule.

  • Page 47: Advanced Users

    AC12G AC1200 Wireless Dual Band Gigabit Router Advanced Users There are six submenus under the Forwarding menu: Virtual Server, DMZ Server, UPnP Settings, Advanced Routing, Dynamic DNS and NAT Boost. Click any of them, and you will be able to configure the corresponding function.
  • Page 48 AC12G AC1200 Wireless Dual Band Gigabit Router • Delete All - Click to delete all the entries in the table. • Delete Selected - Click to delete selected entries in the table. To set up a virtual server entry: Click Add.

  • Page 49: Dmz Server

    AC12G AC1200 Wireless Dual Band Gigabit Router 5.5.2 DMZ Server Go to Advanced Users→DMZ Server, and then you can view and configure DMZ host on the page. The DMZ host feature allows one local host to be exposed to the Internet for a special-purpose service such as Internet gaming or video conferencing.

  • Page 50: Advanced Routing

    AC12G AC1200 Wireless Dual Band Gigabit Router • Refresh - Click to update the current UPnP settings list. 5.5.4 Advanced Routing Go to Advanced Users→Advanced Routing, and then you can configure the static routing and view system routing list. Advanced routing is used to predetermine a fixed route for the network information packets to reach a specific host or network.

  • Page 51: Dynamic Dns

    AC12G AC1200 Wireless Dual Band Gigabit Router System Routing List ● • Destination Address - The address of the network or host to which the static route is assigned. • Subnet Mask - The subnet mask determines which portion of an IP address is the network portion, and which portion is the host portion.

  • Page 52: Nat Boost

    AC12G AC1200 Wireless Dual Band Gigabit Router Select your service provider from the drop-down list. Enable the Dynamic DNS client. Enter the username and password of your DDNS account. If you do not have an account, click Go to register… to register an account.
  • Page 53 AC12G AC1200 Wireless Dual Band Gigabit Router Local Management ● To allow specific devices to access and manage the router locally, follow these steps: Select Allow specified local devices. Enter each MAC address in a separate field. You can click to add your current PC’s...

  • Page 54: Time Settings

    AC12G AC1200 Wireless Dual Band Gigabit Router Enter the port number to be used to access the router between 1024 and 65535. The default value is 8888. Click Save. To allow specified devices to access and manage the router remotely, follow the steps below: Select Allow specified remote devices.

  • Page 55: Firmware Upgrade

    AC12G AC1200 Wireless Dual Band Gigabit Router • Time Zone - Select your local time zone from this drop-down list. • Date/Time - The router automatically obtains GMT from the Internet based on the time zone you select. To change the time settings, follow these steps: Select your local time zone from the drop-down list.

  • Page 56: Backup & Restore

    • Firmware Version - Displays the current firmware version. To upgrade the router's firmware, follow the steps below: Download the latest firmware upgrade file from our website (www.mercusys.com). Click Browse to locate and select the downloaded firmware file. Click Upgrade.

  • Page 57: Reboot

    AC12G AC1200 Wireless Dual Band Gigabit Router To restore the configurations of the router to factory defaults, follow the steps below. Click Restore to reset all configuration settings to their default values. ● The default IP address: 192.168.1.1 ● The default Subnet Mask: 255.255.255.0 NOTE: All your custom settings will be lost when defaults are restored.

  • Page 58: Diagnostic Tools

    AC12G AC1200 Wireless Dual Band Gigabit Router To change the router's login password, follow the steps below. Enter the Old Password of the router. Enter the New Password. Enter the new password in the Confirm New Password field. Click Save.
  • Page 59 AC12G AC1200 Wireless Dual Band Gigabit Router • Ping - This diagnostic tool troubleshoots connectivity, reachability, and name resolution to a given host or gateway. • Tracert - This diagnostic tool tests the performance of a connection. NOTE: You can use ping/tracert to test numeric IP address or domain name. If pinging/tracerting the IP address is successful, but pinging/tracerouting the domain name is not, you might have a name resolution problem.

  • Page 60: System Log

    AC12G AC1200 Wireless Dual Band Gigabit Router to search for the target (destination). The default is 20. Click Start to check the connectivity of the Internet. The Diagnostic Results page displays the result of diagnosis. NOTE: Only one user can use the diagnostic tools at one time.

  • Page 61: Appendix A: Troubleshooting

    AC12G AC1200 Wireless Dual Band Gigabit Router Appendix A: Troubleshooting T1. What can I do if I forget my password? For wireless password: By default, the wireless network has no password. If you have set password for the network, log in to the router’s web management page, go to Basic→Wireless to obtain or reset your password.
  • Page 62 AC12G AC1200 Wireless Dual Band Gigabit Router 4) Click LAN settings, deselect the following three options and click OK; 5) Go to Advanced→Restore advanced settings, and click OK to save the settings. - 56 -...
  • Page 63 AC12G AC1200 Wireless Dual Band Gigabit Router • Change a web browser or computer and log in again. • Reset the router to factory default settings. Note: You’ll need to reconfigure the router to surf the Internet once the router is reset.

  • Page 64: Appendix B: Configuring The Pc

    AC12G AC1200 Wireless Dual Band Gigabit Router Appendix B: Configuring the PC In this section, we’ll introduce how to install and configure the TCP/IP correctly in Windows 7. First make sure your Ethernet Adapter is working, refer to the adapter’s manual if needed.
  • Page 65 AC12G AC1200 Wireless Dual Band Gigabit Router The following TCP/IP Properties window will display and the IP Address tab is open on this window by default. Now you have two ways to configure the TCP/IP protocol below: • Setting IP address automatically...
  • Page 66 AC12G AC1200 Wireless Dual Band Gigabit Router • Setting IP address manually Select Use the following IP address radio button. And the following items available If the router's LAN IP address is 192.168.1.1, specify the IP address as 192.168.1.x (x is from 2 to 254), and Subnet mask is 255.255.255.0.
  • Page 67 AC12G AC1200 Wireless Dual Band Gigabit Router - 61 -...

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