Troubleshooting Guide - Hatco FTBX Series Installation And Operating Manual

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit too cold.
Unit not cold enough.
Controller display flashes
"OFF" and unit is not working.
Controller display flashes "df"
and unit is not working.
Unit plugged in, but not
working.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Probable Cause
Setpoint temperature too low.
Digital temperature controller not working
properly.
Food product not pre-chilled before loading
in unit.
Setpoint temperature set too high.
Condenser coil and/or ventilation panels are
plugged.
Too much frost built up inside of unit.
Digital temperature controller not working
properly.
Refrigerant low/leaking or other internal
condensing unit malfunction.
The unit is in Standby mode.
The unit is in Defrost mode.
Unit turned off.
Circuit breaker tripped.
Digital temperature controller not working
properly.
Condensing unit overheated.
Internal condensing unit malfunction.
ELECTRIC SHOCK HAZARD: Turn OFF power switch and
disconnect unit from power source before performing any
cleaning, adjustments, or maintenance.
Adjust the setpoint temperature to a higher setting. Refer to
the procedure in the OPERATION section.
Contact Authorized Service Agent or Hatco for assistance.
Load unit with pre-chilled food product only.
Adjust the setpoint temperature to a lower setting. Refer to
the procedure in the OPERATION section.
Clean the condenser coil and ventilation panels. Refer to
the "Monthly Cleaning" procedure in the MAINTENANCE
section.
Turn off, defrost, and clean the unit. Activate an auto-
defrost cycle, if necessary (refer to the procedure in the
OPERATION section).
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Press and hold the
will no longer flash "OFF".
Press and hold the
will no longer flash "df".
Turn on unit.
Reset circuit breaker. If circuit breaker continues to trip,
contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
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English
WARNING
Corrective Action
key for three seconds. The display
key for three seconds. The display
Form No. FTBRM-0717