5: If a red "X" is displayed over the signal strength indicator on the controller
screen, the robot radio may be having a problem. First try turning the robot off
and on by removing and reinstalling the battery. If this does not solve the problem
try removing the robot radio. To remove the robot radio, first be sure that a
battery is not installed in the robot. Remove the robot radio by loosening the two
large flat head screws on either side of the handle at the back of the robot. Once
the screws are loose, pull the handle and the entire robot radio with the antenna
will come out of the robot. Be sure that the electrical connectors on the robot
radio and the corresponding connectors on the robot are clean. Reinstall the robot
radio by hand, being sure that the robot radio is fully seated, then tighten the two
flat head screws firmly and test to see if the problem is resolved. If the problem
persists call our Customer Support line.
6: If a yellow triangle is displayed over the signal strength indicator on the
controller screen, the controller radio may be having a problem. First try turning
the controller on and off several times. If this does not fix the problem, try
removing and then reinstalling the controller radio. First, be sure that the
controller is off. To remove the controller radio, loosen the two flat head screws
on the back side of the controller. Once the screws are completely loose gently
pull/pry the controller radio off of the controller. Be sure that he electrical
connectors on the controller radio and the corresponding connectors on the
controller are clean. Reinstall the controller radio by seating the radio by hand
then tighten the two flat head screws firmly and test to see if the problem is
resolved. If the problem persists call our Customer Support line.
B. The Pan Tilt Zoom camera does not work.
1: Try using the PTZ camera reset feature on the controller.
2: Remove the battery then remove and reinstall the PTZ camera. To remove the
PTZ camera, loosen the 4 flat head screws at each corner of the PTZ camera. When
all 4 screws are loose, pull up on the camera and remove it from the robot. Be sure
that the electrical connector on the PTZ camera and the corresponding connector
on the robot are clean. Reinstall the PTZ camera by making sure that it is fully
seated by hand, then tighten down the 4 mounting screws and test to see if the
problem is resolved. If the problem persists call our Customer Support line.
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Avatar® III User Manual Rev D 12/2015
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