Troubleshooting - Robotex AVATAR III User Manual

MAKE SURE THE ROBOT AND CONTROLLER ARE BOTH POWERED OFF BEFORE REMOVING
OR INSTALLING ANY COMPONENTS OR ACCESSORIES.
Improper assembly and setup may cause the Avatar® III to malfunction. Ensure that
the following parts are connected tightly and securely:
 Controller Antenna
 Battery (door is closed)
If the Avatar® III is still not functioning properly, try the following:
 Turn off the controller.
 Power the controller back on.
 Remove and reinsert the robot battery, ensuring that the connectors align.
If the reboot still does not solve the problem, please refer to the following list of
common problems and solutions. If problems persist, please contact Customer
Support or your Account Manager.
A. The robot has range or signal strength problems (ex. less than 50 yards line of
sight) or will not connect to the controller.
1: Strong radio devices in the area may be running at the same frequencies that
the robot uses. Some houses with stucco and wire mesh are difficult to penetrate
with radio signals. Try moving closer to the robot or moving away from possible
sources of radio interference.
2: Try to keep the robot with its antenna right side up. If the robot has tipped
over it will lose a significant amount of range. In some cases, the range can be cut
to 10‐15% of normal. It can usually be righted by manipulating the flippers.
3: Hold the controller as upright as possible. The controller antenna should be kept
perpendicular to the ground for maximum range and signal strength.
4: Other non‐RoboteX robots may cause interference. Try moving the Avatar® III
away from the other robot.
22
Avatar® III User Manual Rev D 12/2015
Troubleshooting