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Limited Consumer Warranty
This product has been manufactured and tested to the highest quality
standards by Hansgrohe, Inc. ("Hansgrohe"). This warranty is limited to
Hansgrohe products that are purchased by a consumer in the United States or
Canada after March 1, 1996, and installed in either the United States or in
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original purchaser only. This warranty is
non-transferable.
WHAT IS COVERED BY THE WARRANTY
The warranty covers only your Hansgrohe manufactured product. Hansgrohe
warrants this product against defects in material or workmanship as follows:
Hansgrohe will replace at no charge for parts only or, at its option, replace
any product or part of the product that proves defective because of improper
workmanship and/or material, under normal installation, use, service and
maintenance. If Hansgrohe is unable to provide a replacement and repair is
not practical or cannot be made in timely fashion, Hansgrohe may elect to
refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this
warranty, as stated in the following two sentences. If you are a consumer who
purchased the product for use primarily for personal, family or household pur-
poses, this warranty extends for as long as you own the product and the home
in which the product is originally installed. If you purchased the product for
use primarily for any other purpose, including, without limitation, a commercial
purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe &
Commercial products, and (ii) for 5 years, with respect to Axor products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL
NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or
workmanship.
B. Conditions, malfunctions or damage resulting from
(1) normal wear and tear, improper installation, improper mainte-
nance, misuse, abuse, negligence, accident or alteration;
(2) the use of abrasive or caustic cleaning agents or "no-rinse"
cleaning products, or the use of the product in any manner
contrary to the product instructions; or
(3) conditions in the home such as excessive water pressure or
corrosion.
C. Labor and other expenses for disconnection, deinstallation, or return of the
product for warranty service (including but not limited to proper packaging
and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not
manufactured by Hansgrohe.
E. Any Hansgrohe or Axor product sold for display purposes.
F. Hansgrohe Water Filtration System is subject to a 1-year limited warranty.
Warranty does not include replacement filters.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
Hansgrohe, Inc.
In requesting warranty service, you will need to provide:
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully
packed and insured, to:
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
When warranty service is completed, any repaired or replacement product or
part will be returned to you postage prepaid.
Exclusions and Limitations
REPAIR OR REPLACEMENT (OR,IN LIMITED
CIRCUMSTANCES,REFUND OF THE PURCHASE PRICE) AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE PURCHASER.HANSGROHE NEITHER ASSUMES NOR
AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS
PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR
ANY OTHER PERSON FOR ANY INCIDENTAL,SPECIAL OR
CONSEQUENTIAL DAMAGES,ARISING OUT OF BREACH OF THIS
WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or conse-
quential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state.
TO THE EXTENT PERMITTED BY LAW,ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE,ARE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY.
Some states do not allow limitations on how long an implied warranty may
last, so the above limitations may not apply to you.
You may be required by law to give us a reasonable opportunity to correct
or cure any failure to comply before you can bring any action in court
against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your
Hansgrohe product for any damage or visible defect. Prior to installing, always
carefully study the enclosed instructions on the proper installation and the care
and maintenance of this product. If you have questions at any time about the
use, installation or performance of your Hansgrohe product, or this warranty,
please write us or call us toll-free at 800-334-0455.
Hansgrohe, Inc.
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