Warranty Regulations And Liability - SMA Sunny Boy 2000 Technical Description

Sunny Boy 2000 Technical Description

8 Warranty Regulations and Liability

You have purchased a product which was thoroughly checked before delivery. Should
your device nonetheless be defective or show a malfunction during the warranty period
please contact your distributor or installer.
Warranty
The warranty period is 24 months from the date the end user purchases the device. It
ends at the latest 30 months after the date the device left the SMA production site and
includes all defects caused by material or manufacturing faults.
The warranty period for guaranty repairs or substitution deliveries ends 12 months after
delivery, but runs at least until the expiration of the original warranty period for the item
delivered.
Evidence
SMA will only render guaranty services if the objected device is sent back to SMA to-
gether with a copy of the invoice the distributor made out to the consumer. The type
plate at the device must be completely legible. In case of non-fulfillment SMA reserves
the right to refuse guaranty services.
Conditions
It is in SMA's discretion whether the device will be repaired in its works without invoic-
ing material and work cost or a replacement device will be delivered.
The objected device is to be sent back to SMA free of charge in the original packaging
or in a transport packaging of equal quality. If the warranty applies transport costs will
be for SMA's account.
The customer has to grant SMA the necessary time and opportunity to repair the de-
fects.
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SB2000-11:EE SMA Regelsysteme GmbH