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Sunny Boy 2000
7 Troubleshooting
Our quality management strategy includes a constant quality improvement of our
products. We always are concerned to avoid all failures and malfunctions of our
products.
The product you purchased was shipped in impeccable condition after successfully
passing numerous tests concerning the operation behavior, the disconnection de-
vices and a long term heavy duty tests.
We recommend to conduct the following steps in case your PV-plant nonetheless
does not operate correctly:
•
Check the blink code on the lid of the Sunny Boy and compare the code with
the blink codes listed in chapter 5. Follow the countermeasures listed there, if
necessary contact the installer.
•
Check the "Status" and "Failure" messages in one of the monitoring systems
described in chapter 6: 'Plant Monitoring and Diagnosis' if present.
•
Contact the Sunny Boy service if the system malfunction persists. The address
is listed in the appendix.
In order to let your PV-plant operate again as soon as possible it is essential to pro-
vide the following information:
SB2000-11:EE
- 66 -
Technical Description
SMA Regelsysteme GmbH
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