Troubleshooting - Philips DCM278/93 User Manual

10 Troubleshooting

Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site www.philips.
com/welcom. When you contact Philips, ensure
that the apparatus is nearby and the model
number and serial number are available.
No power
• Ensure that the AC power plug of the
unit is connected properly.
• Ensure that there is power at the AC
outlet.
• To save power, the unit switches to
standby automatically 15 minutes after
a play reaches the end and no control is
operated.
No sound
• Adjust the volume.
No response from the unit
• Disconnect and reconnect the AC power
plug, then turn on the unit again.
No disc detected
• Insert a disc.
• Check if the disc is inserted with the print
side facing inward.
• Wait until the moisture condensation at
the lens has cleared.
• Replace or clean the disc.
• Use a finalized CD or correct format disc.
Remote control does not work
• Before pressing any function button, first
select the correct source with the remote
control instead of the main unit.
• Reduce the distance between the remote
control and the unit.
18 EN
• Insert the battery with its polarities (+/–
signs) aligned as indicated.
• Replace the battery.
• Aim the remote control directly at the
sensor on the front of the unit.
Cannot display some files in USB device
• The number of folders or files in the USB
device has exceeded a certain limit. This
phenomenon is not a malfunction.
• The formats of these files are not
supported.
USB device not supported
• The USB device is incompatible with the
unit. Try another one.
Poor radio reception
• Increase the distance between the unit
and your TV or VCR.
• Fully extend and adjust the FM antenna.
Clock/timer setting erased
• Power has been interrupted or the power
cord has been disconnected.
• Reset the clock/timer.
Timer does not work
• Set the clock correctly.
• Switch on the timer.