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Headset Operation
Table 1.2
Wireless Headset Functions
Phone
Function
State
Incoming
Answer an Incom-
Call
ing Call
Reject an Incoming
Call
On a Call
Terminate a Call
Mute/Unmute the
Headset Micro-
phone
Headset Volume
Idle
Outgoing Call (Dial
tone)
Redial
TROUBLESHOOTING
I cannot hear phone audi o through my headset
•
Make sure the headset base is powered on.
•
Verify that your phone is connected to the network and
working correctly.
•
Check the physical connections between the headset
base station and your phone.
Connects
DT700
Side 2 connector
EHS Adapter
port
Headset port
Telephone
Cable
•
Ensure that all cables are firmly seated.
•
Verify the headset is enabled on the phone:
Press the Menu key on the phone.
a.
3
Select
User Settings.
b.
1
Select
Headset.
c.
1
Select
Enable/Disable.
d.
2
Select
Enable.
e.
b
Press Enter
on the cursor pad or the OK softkey to
f.
accept the setting.
Button
Multifunc-
tion button
Multifunc-
tion button
Volume Con-
trol touch
panel
Multifunc-
tion button
Jabra Headset
Using
Base
AUX Port
Headset port
(graphic)
•
Contact your system administrator to verify that the Side
2 Connector is enabled on your phone.
The headset i s not working correctly
•
Make sure the headset base is receiving power.
Action
•
Verify the headset is charged.
Tap
•
Verify that the headset base is configured to use an "IQ"
Once
adapter for the connection to your desk phone.
Tap
•
Contact your network administrator to verify that the
Twice
Jabra Headset Kit mode is enabled on the Side 2 port on
your phone.
Tap
Once
•
Restart your phone. You must restart the phone to fully
enable the Jabra Headset Kit for the Side 2 Connector.
Tap
Twice
•
Make sure you are using a supported headset model
(Jabra PRO™ 9400 series or Jabra GO™ 6470)
Adjust
•
Consult the documentation for your headset for further
Up/Down
troubleshooting.
Tap
Once
I connected the headset base, but nothi ng happens
on the headset when I try to use my desk phone.
Tap
Twice
•
Make sure your DT700 desk phone is the current target.
See the documentation for your headset for more
information.
•
Make sure the audio link to the desk phone is active (e.g.,
by tapping the headset multifunction button or touching
the activate-audio-link icon on the touch screen)
•
Make sure that the phone has an active connection to the
phone network (i.e. its handset is off the hook or its
headset button is pressed).
•
Re-run the desk phone set-up wizard
(Settings\Advanced\Setup Desk Phone). Make sure you
select "IQ" for the adapter type.
After enabl ing phones for the Jabra Headset Ki t,
some phones can no longer use thei r expandable
Key Ki ts on their phones.
The DCL-60 Line Key Module mode is enabled by default for
the Side 2 connector. If you enabled the Side 2 connector for
the Jabra Headset kit in the default master configuration file (dt-
000000000000.cfg or dt-000000000000g.cfg), it applies to all
phones on the network and overrides any local settings. Any
DCL-60 Line Key Modules will be disabled.
You will need to do one of the following:
•
Manually enable the Side 2 connector for the DCL-60
Line Key Module at each physical phoneset device with a
DCL-60 Line Key Module.
•
Change the configuration file back to the default for the
Side 2 connector, and then manually enable the Side 2
connector for the Jabra Headset Kit at the physical
phoneset device.
Applying Jabra fi rmware updates
•
Before applying any firmware updates to the Jabra
headset, dock the headset to the base station.
6
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