Jabra BH870 User Manual
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Jabra BH870 User Manual

Jabra BH870 User Manual

Wireless bluetooth headset
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BH870 Wireless Bluetooth
Headset
®
User's Guide
Logitech for Business
USER MANUAL

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Summary of Contents for Jabra Jabra BH870

  • Page 1 BH870 Wireless Bluetooth Headset ® User’s Guide Logitech for Business USER MANUAL...

  • Page 2: Table Of Contents

    Contents Introduction ........................5 Important Warnings and Safety Information ............5 2.1 Read the Important Information Guide ........................5 2.2 Protecting your Hearing with SafeTone™ ......................6 2.3 Care and Maintenance ..............................6 2.4 Other Specifications ................................. 6 Product Overview .......................7 3.1 BH870 Headset Diagram ..............................7 3.2 Travel Charger and USB Bluetooth® Adapter Diagrams ................7 3.3 Optional Accessories ................................ 8 System Setup and Connections ................8 4.1 Charging the Headset ..............................
  • Page 3 Daily Use — Calling, Answering, and Hanging Up ...........13 6.1 Headset Controls and Indicators ..........................13 6.2 The Target Phone Concept ............................14 6.3 How to Make a Call ................................14 6.4 How to Answer a Call ..............................16 6.5 Hanging Up ..................................16 6.6 Controlling the Speaker Volume and Microphone ..................16 6.7 Switching between Your Phone and Headset ....................17 6.8 Last Number Redial ................................. 17 6.9 Managing Call Collisions and Call Waiting .
  • Page 4 Using the Travel Charger ..................27 8.1 Storing the Headset and USB Bluetooth Adapter ..................27 8.2 Charging the Headset with the Travel Charger ..................... 27 8.3 Communicating with a PC ............................27 The USB Bluetooth Adapter ..................27 9.1 USB Bluetooth Adapter Diagram ..........................28 9.2 Purpose of the USB Bluetooth Adapter ......................28 9.3 Pairing the USB Bluetooth Adapter and Headset ..................28 9.4 USB Bluetooth Adapter Visual Indicators ......................29 9.5 USB Bluetooth Adapter Multifunction Button ....................

  • Page 5: Introduction

    2.1 Read the Important Information Guide WARNING! Your headset includes an Important Information Guide. Do not attempt to assemble or use the BH870 Headset before you read this guide. If you did not receive the Important Information Guide, please contact Logitech before continuing.

  • Page 6: Protecting Your Hearing With Safetone

    2.2 Protecting your Hearing with SafeTone™ WARNING! Because a headset is held firmly against your ear, sudden, loud sounds pose a potential hearing risk. Furthermore, the more you use a headset each day, a lower maximum volume is highly recommended to protect you against possible hearing loss.

  • Page 7: Product Overview

    3. Product Overview 3.1 BH870 Headset Diagram 1. Multifunction button (answer/end call and other functions) 2. Touch panel for volume (by sliding finger) and mute control (by double-tapping) 3. Dual Noise Blackout microphone 4. Activity and status indicator (multicolor LED) 5. Earbud (with speaker) 6.

  • Page 8: Optional Accessories

    3.3 Optional Accessories The following accessories for the BH870 Headset are available separately and are occasionally mentioned in the other chapters of this guide. You may have ordered one or more of these together with your headset. To order these accessories, please visit www.jabra.com. 1.

  • Page 9: Assembling The Headset

    Note: The charge time from either a PC or car cigarette-lighter socket is much longer than the charge time from an AC power outlet. Figure 4: Charging the headset 4.2 Assembling the Headset You can wear the BH870 headset in any of several wearing styles, including headband, ear hook, and neckband. The ear hook wearing- style attachment and headband are included.

  • Page 10: Pairing The Headset With Your Mobile Phone

    Tip: If you use the ear hook, slide the attachment up or down until the headset fits comfortably to your ear. Remember that two different ear hooks are included. One is very flexible and can be moulded to any angle for an optimal fit.

  • Page 11: Usb Bluetooth Adapter Setup And Connection

    5. Your phone attempts to connect to the BH870 Headset, and then it shows results. If the attempt fails, please try again. If you are still having trouble, please check your mobile phone documentation, or contact Logitech Customer Support. Note: All communication between the BH870 Headset and a mobile phone are encrypted so others cannot intercept your calls.

  • Page 12: Installing And Running The Jabra Pc Suite

    Logitech BH870 Headset. To update the firmware of your Logitech BH870 solution, you need to update the firmware in two steps: first you update the USB Bluetooth Adapter firmware, and then you update the Logitech BH870 Headset firmware via the Travel Charger.

  • Page 13: Central Administration And Mass Deployment

    7. On page two of the wizard, you must either download the firmware from the web, or manually point out the firmware file on your computer. It is important that you use the same firmware version for your Logitech BH870 Headset as you used for the USB Bluetooth Adapter to ensure compatibility between the headset and adapter firmware.

  • Page 14: Daily Use - Calling, Answering, And Hanging Up

    6. Daily Use — Calling, Answering, and Hanging Up 6.1 Headset Controls and Indicators The Multifunction Button This button is located near the back of the BH870 Headset. Through a combination of taps, double-taps, short presses, and long presses, you will be able to execute all of the most-needed functions, including answering a call, hanging up, switching between held calls, and more.
  • Page 15 Voice-activated Mobile Phone Dialing This feature requires that your mobile phone supports the hands-free Bluetooth wireless technology profile. See your mobile phone’s documentation for details about how to set up voice-activated dialing and whether this feature is supported by Bluetooth. Figure 8: To use voice-activated dialing, tap the multifunction button and speak the appropriate voice tag To use voice-activated dialing with a mobile phone that supports it, do the following: 1.

  • Page 16: How To Answer A Call

    6.4 How to Answer a Call To answer a call from any connected phone, do the following: 1. You will hear a ringtone from the ringing phone and/or headset. The ringtone played in the headset normally also indicates which phone is ringing (see 7.5 Headset Controls and Signals). The headset will usually switch the target phone to the one that is ringing. 2.

  • Page 17: Switching Between Your Phone And Headset

    Figure 12: Using the volume strip and mute control Note: Unique double-tones in the headset indicate that you have reached maximum or minimum volume. See also Headset Signal Tones in this guide. A unique double-tone indicates that microphone muting is active. This signal repeats occasionally until you unmute the microphone.

  • Page 18: Listening To Music

    Note: You cannot manage call collision from the headset — though a double-tone sounds in the headset to indicate the incoming call — but you have the option to resolve the collision by ending the current active call. To do this, tap the headset multifunction button.

  • Page 19: The Bh870 Headset

    After connecting your headset to your computer, run the Jabra Control Center. Check to see if the Control Center offers settings for the Office Communicator and the Jabra softphone drivers as the default target for the button on your headset. If you use Office Communicator as your primary softphone, select “Office Communicator”...

  • Page 20: Replacing The Earbud

    Attaching a Head- or Neckband (Optional) To attach a head- or neckband, do the following: 1. Remove the current wearing-style attachment, if any. 2. Align the earbud and headset fitting with the matching holes on the head- or neckband, and press until it clicks into place. 3.
  • Page 21 Tip: If you use the ear hook, slide the attachment up or down until the headset fits comfortably to your ear. Remember that two different ear hooks are included. One is very flexible and can be moulded to any angle for an optimal fit.
  • Page 22 Double- Press Long Press Function (hold 1-3 sec) (hold 3-5 sec) Call the last number dialed on current  target phone (supported softphones and mobile phones only)  Reject incoming call (when already on a call)  Switch target phone (when no call is active) Power-on headset ...
  • Page 23 Sample State or Event Tone Description (lick to play) A quick medium tone, rest, and quick low tone; Mic mute repeats occasionally Incoming softphone call A very fast, medium-pitch melody Incoming mobile phone call A very fast, low-pitch melody Two short tones, played in quick succession, that Incoming call on another phone while repeat every time the ring signal is received by on call (call collision)
  • Page 24 Headset State Led When Battery Level Is Good Led When Battery Level Is Low Blue 200ms Idle (powered on, but not Off 4800ms connectable, pairing, ringing, Repeats for 60 seconds Same as for good battery level call active, or audio link) Green 300ms Red 100ms Off 300ms...

  • Page 25: Battery Indicators And Recharge

    Headset State Led When Battery Level Is Good Led When Battery Level Is Low Constant green Fully charged in cradle Table 5: Headset visual signals and their meanings 7.6 Battery Indicators and Recharge Battery indicators The headset indicates the current headset battery level, as follows: - The headset LED indicates, among other things, its battery and charging status;...

  • Page 26: Narrowband Vs. Wideband Audio

    7.10 Narrowband vs. Wideband Audio The BH870 Headset supports both wideband and narrowband audio, but uses narrowband by default. In particular you should consider using wideband if you listen to music from your PC. Note: Wideband audio is only supported between the BH870 Headset and base for softphones or for streaming music from a PC.

  • Page 27: Using The Travel Charger

    After clearing the pairing table you must re-pair the headset to each relevant device. See 7.4 Using the Headset with Other Bluetooth Devices for details. 8. Using the Travel Charger The USB Bluetooth Adapter and Travel Charger are included with the BH870 Headset. They are also available as accessories. This section explains how to use the Travel Charger.

  • Page 28: Usb Bluetooth Adapter Diagram

    The USB Bluetooth Adapter and Travel Charger are included with the BH870 Headset. They are available as accessories. This section explains how to use the USB Bluetooth Adapter. See also 3. Product Overview for detailed diagrams. 9.1 USB Bluetooth Adapter Diagram 1. Activity indicators (LEDs) 2.

  • Page 29: Usb Bluetooth Adapter Visual Indicators

    Figure 19: BH870 Headset paired with both a mobile phone and the USB Bluetooth Adapter 9.4 USB Bluetooth Adapter Visual Indicators The USB Bluetooth Adapter includes a pair of closely spaced LEDs, which light in various colors and patterns to indicate the status of the adapter and its connections.

  • Page 30: Faqs And Troubleshooting

    The table below summarizes all of the control possibilities presented by the multifunction button (MFB). Press Function (hold 1-3 sec) Toggle between MS OC softphone mode and standard softphone mode  (only during the first three seconds after you plug in the adapter) ...

  • Page 31: Technical Specifications

    Q I hear a low noise in the headset when there is silence at the other end? A Your headset is probably using one of the highest volume settings. Decrease the speaker volume on the headset by sliding your finger down the touch-sensitive panel on the side of the headset. Q I can’t hear sound or listen to music from my PC in my headset.

  • Page 32: Headset Hearing Protection

    Tones to indicate incoming calls, low battery, volume level, microphone muting, and other events; target phone can be indicated by English voice tag or target-specific melody Bluetooth version: BT 2.1 Bluetooth range: Up to 100m when paired with a Bluetooth wireless technology Class 1 device; up to 25m when paired with a Bluetooth wireless technology Class 2 device Bluetooth profiles: Headset (HSP 1.1), hands-free (HFP 1.5), device identification (DIP 1.3)

  • Page 33: Travel Charger

    Other wearing-style attachments are made of plastic and contain no known allergens. The leatherette ear cushions do not contain vinyl. The products contain no natural rubber, nickel, or chrome that can come into contact with users’ skin. 11.5 USB Bluetooth Adapter Dimensions: 18.5mm x 53mm x 7.7mm Operating environment: -10˚C to +60˚C;...

  • Page 34: Glossary

    11.8 Certifications and Safety Approvals This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, Logitech declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For further information, please consult www.logitech.com/support/BH870.
  • Page 35 Digital Signal Processing. Firmware The software that is embedded in a hardware device, for example the BH870 Headset or base. Hookswitch The control mechanism that answers and hangs up a call on a telephone. When you place the handset in the telephone cradle, it depresses the switch hook’s button and hangs up (puts the phone “on hook”).
  • Page 36 © 2011 Logitech. All rights reserved. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech and may be registered. Jabra is a regis- tered trademark of GN Netcom A/S. Microsoft, Windows, Skype, and the Windows logo are trademarks of the Microsoft group of companies. Cisco is a regis- tered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by GN Netcom A/S is under license. Wi-Fi is a registered trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. Logitech assumes no responsibility for any errors that may appear in this manual. Information contained herein is subject to change without notice. 621-000066...

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