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LIMITED ONE YEAR WARRANTY
STEEL CABINETS AND PISTOL CASES
Stack-On Products Co. ("Stack-On") Steel Cabinets and Pistol Cases, are warranted to be free from
defects in material and workmanship for a period of one (1) year from the date of original purchase by a
consumer. This warranty extends to the initial consumer only.
If you believe there is a defect in material or workmanship in your Steel Cabinet or Pistol Case, during the
one-year warranty period, please contact our customer service department, by regular mail or email at the
address listed below, and include with your correspondence proof of purchase information and the model
number of the product.
Stack-On Products Company
1360 North Old Rand Road
Wauconda, IL 60084
customerservice@stack-on.com
If Stack-On is properly notified during the one-year warranty period and, after inspection confirms there is
a defect, Stack-On will, at its sole option, provide repair parts or exchange the product at no charge, or
refund the purchase price of the product.
THIS WARRANTY DOES NOT COVER ANY PRODUCT, OR ANY PART OF ANY PRODUCT, WHICH
HAS BEEN SUBJECT TO EXCESSIVE USE, ACCIDENT, NEGLIGENCE, ABUSE OR MISUSE,
INCORRECT MAINTENANCE, ALTERATION OR REPAIR BY ANYONE OTHER THAN STACK-ON. IN
ADDITION, THIS WARRANTY DOES NOT COVER ANY ACCESSORIES OR PARTS USED WITH OR IN
THE PRODUCT, WHICH ARE NOT INCLUDED WITH THE ORIGINAL PURCHASE.
THIS WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED AND EXCLUDED. STACK-ON
SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR LIABILITIES. STACK-ON NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE OF STACK-ON'S STEEL CABINET OR PISTOL CASE.
STACK-ON WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO THE INITIAL CONSUMER FOR
ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING
OUT OF THE PURCHASE OR USE OF ANY STACK-ON STEEL CABINET OR PISTOL CAES.
STACK-ON'S LIABILITY FOR ANY BREACH OF THIS WARRANTY SHALL BE LIMITED EXCLUSIVELY
TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT, AS DESCRIBED ABOVE, OR A
REFUND OF THE PURCHASE PRICE OF THE PRODUCT.
IN NO EVENT SHALL STACK-ON'S OBLIGATION UNDER THIS WARRANTY EXCEED THE PRICE OF
THE PRODUCT.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
6
18
40298-1202
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Do you have a question about the Buck Commander and is the answer not in the manual?
Questions and answers
My safe combo is not working. It is a digital key pad. How do I go about getting it open without calling a locksmith and drilling?
If the digital keypad on your Stack-On Buck Commander safe is malfunctioning, you can try the following steps to open it without calling a locksmith or drilling:
1. Use the Backup Key: The safe comes with a backup key. Locate the keyhole, which is usually hidden behind the keypad or a removable cover, and use the key to open the safe.
2. Check the Batteries: If the keypad is unresponsive, the batteries may be dead. Replace them with new ones and try entering your code again.
3. Reset the Keypad: Some safes have a reset procedure that can be done by removing and reinserting the batteries or pressing a reset button inside the battery compartment.
4. Verify Code Entry: Ensure you are entering the correct code and that the keypad is functioning properly by pressing each button firmly.
If none of these steps work and you cannot access the backup key, you may need to contact Stack-On customer service for further assistance.
This answer is automatically generated
Do you know if I am able to order a replacement key if the safe serial number is know? I’m locked out and the keypad several numbers in the keypad no longer work.