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Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
No power
No picture
Distorted picture
'Snowing' effect when using HDMI
or DVI connection
TV display a 'blank' or 'distorted' screen – TV is incompitable with the resolution you chose.
after you switch the resolution on the
{High Def-Video}.
Completely distorted picture or
black/white picture with DVD
No sound or distorted sound
Picture freezes momentarily
during playback
No audio at digital output
Visit us at www.philips.com/support for service support
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Solution
– Check if the AC power cord is properly connected.
– Press the STANDBY ON B on the front of the
DVD Player to turn on the power.
– Refer to your TV's manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
– Check if the TV is switched on.
– Sometimes a small amount of picture distortion may
appear, depending on the disc being played. This is
not a malfunction.
– Check if your HDMI is faulty or properly connected.
– Check if your device supports HDCP.
– You may change to resolution of the player by
connecting your TV to any of the interlace connector
of the DVD player.
– Connect DVD Player directly to the TV.
– Make sure the disc is compatible with the DVD
Player.
– Ensure that the DVD Player's TV System is set to
match that of the Disc and your TV.
– Adjust the volume.
– Check the audio cables and make sure both are
connected secured to the TV or Stereo Audio In jacks.
– Check the disc for fingerprints/scratches and
clean with a soft cloth wiping from center to edge.
– Check the digital connections.
– Check if your receiver can decode MPEG-2 or DTS.
Make sure digital output is set to PCM Only.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
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20/01/2005, 4:23 PM
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