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Sound
No audio output from the TV.
•
Ensure that the audio cables are connected to
the audio input of the TV.
•
Assign the audio input of the TV to the
corresponding video input. See the TV user
manual for details.
No audio output from the loudspeakers of the
audio device (home theater /amplifier/receiver).
•
Ensure that the audio cables are connected to
the audio input of the audio device.
•
Turn on the audio device to its correct audio
input source.
No 7.1 - channel audio from the loudspeaker of
the audio system.
•
Ensure that the disc contains 7.1 - channel
audio.
•
Ensure that the audio device supports 7.1 -
channel audio.
•
Ensure that the audio format is supported
by the disc and the connected audio device
(amplifier/receiver).
No sound on HDMI connection.
•
You may not hear any sound from the HDMI
output if the connected device is non-HDCP
compliant or only DVI-compatible.
No secondary audio output for Picture-in-Picture
feature.
•
When
[Bitstream] under the [HDMI Audio]
or [Digital Audio] menu is selected, interactive
sound like secondary sound for Picture-in-
Picture feature is muted. Deselect [Bitstream].
Play
Disc cannot be played.
•
Ensure that the disc is correctly loaded.
•
Ensure that this player supports the disc. See
"Your Blu-ray disc player" > "Playable media".
•
Ensure that this player supports the region
code of the DVD or BD.
•
For DVD±RW or DVD±R, ensure that the
disc is finalized.
•
Clean the disc.
Data files (JPEG, MP3, WMA) cannot be played
or read.
•
Ensure that the data file was recorded in the
UDF, ISO9660 or JOLIET format.
•
Ensure that the disc does not contain more
than 9,999 files for DVD, and 999 files for CD.
•
Ensure that the JPEG file extension is.jpg, .JPG,
.jpeg or .JPEG.
•
Ensure that the MP3/WMA file extension
is .mp3 or .MP3, and .wma or .WMA for
windows Media™ Audio.
DivX video files cannot be played.
•
Ensure that the DivX video file is complete.
•
Ensure that the file name extension is correct.
The contents of the USB flash drive cannot be read.
•
The USB flash drive format is not compatible
with this player.
•
Maximum size of memory supported is 160GB.
'No entry' or 'x' sign appears on the TV.
•
The operation is not possible.
EasyLink feature does not work.
•
Ensure that this player is connected to the
Philips brand EasyLink TV and the [EasyLink]
in the menu is set to [On].
Unable to access BD-Live feature.
•
Check the network connection or ensure that
the network has been set up.
•
Clear local storage, internal memory (if any)
or USB.
•
Ensure that the BD disc supports BD Live
feature.
Network
Wireless network is not found or distorted.
•
Microwave ovens, Dect phones or other
wireless devices in your neighborhood might
disturb the wireless network.
•
Make sure that the firewalls in your network
allow access to the wireless connection of this
player.
•
If the wireless network does not work
properly in your home, try the wired network
connection (see "Get started" > "Set up a
network").
Net TV does not work.
•
Check the router connection (refer to the user
manual for the router).
Browse PC and Net TV work slowly.
•
Look in your wireless router's user manual for
information on indoor range, transfer rate and
other factors of signal quality.
•
You need a high speed Internet connection for
your router.
EN
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