Polycom IP 650-EN User Manual
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Polycom IP 650-EN User Manual

Polycom IP 650-EN User Manual

Colt cloud uc
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Colt Cloud UC
User Guide – Polycom IP 650-EN
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Summary of Contents for Polycom IP 650-EN

  • Page 1 Colt Cloud UC User Guide – Polycom IP 650-EN...
  • Page 2 User Guide – Polycom IP650 Phone overview Voicemail & call history • How to listen to your voicemail Basic telephony features • How to place a call • How to consult the call history • How to answer a call •...
  • Page 3 Polycom IP 650: Phone overview 1 : Message waiting indicator 2 : Arrow keys 3 : Feature keys * 4 : Microphone mute 5 : Headset 6 : Speaker phone 7 : Handsfree microphone 8 : Volume keys 9 : Dial pad...

  • Page 4: How To Place A Call

    Basic telephony features How to place a call ? Using the handset: 1. Pick-up the handset 1. Type the number on keypad 2. Type the number 2. Press the Dial button 3. Push the Dial button 3. Pick-up the handsets Using the speaker: 1.

  • Page 5: How To Answer A Call

    Basic telephony features (2) How to answer a call ? How to end a call ? • Using the handset: • Press the End call softkey • Pick-up the handset • Replace the handset • Using the speaker: • Press the handsfree button (8) if in •...

  • Page 6: How To Mute A Call

    Basic telephony features (3) How to mute a call ? How to set a call on hold ? • Press the Mute button. The • Press the “Hold” button. Music is microphone is muted (with the played to the caller. handset and in hands-free state)

  • Page 7: How To Transfer A Call

    Basic telephony features (4) How to transfer a call ? 2 options Blind transfer (1) Warm / Attended transfer (2) • • You first speak to the 3rd person You transfer the call without before transferring the call. speaking to the 3rd person and you forget the call...
  • Page 8 Basic telephony features (5) How to do a warm transfer ? Press Trnsfer softkey during call OR Transfer button The active call is set on hold Enter extension to transfer to When 3 party answers : Press Trnsfer softkey OR Transfer button What the 3rd party sees : •...
  • Page 9 Basic telephony features (6) How to do a blind transfer ? Press the Trnsfer softkey during call, OR Transfer button The active call is set on hold Press the blind softkey Enter extension to transfer to Press the Dial button (13) party sees : initial caller ID...
  • Page 10 Advanced telephony features How to make conference calls with 3 people? • Initiate a 3-party conference call directly via your phone. Call the first person During the call, press the Conf soft key OR button Conference. The current call is now on hold Call the 3rd party When 3rd person answers, click again on button Conference or softkey Conf...

  • Page 11: How To Answer A Call While You Are On The Line

    Advanced telephony features (2) How to answer a call while you are on the line? • You receive a beep when new call comes in • You see the 2nd caller appear on the screen • You can answer the call •...

  • Page 12: How To Change The Ringtone

    Phone preferences How to change the ringtone? • Click on Menu • By using the arrows, go to Settings • Select Basic • Go to Ring Type by using the arrow • Use the arrows to navigate • Select ring type by clicking the Select softkey or v •...

  • Page 13: How To Change The Language

    Phone preferences (2) How to change the language? • Click on Menu • By using the arrows, go to Settings • Select Basic > Preferences > Language • Use the arrows to navigate • Confirm your choice by clicking the Select softkey or •...

  • Page 14: How To Adjust The Volume

    Phone preferences (3) How to adjust the volume? • Click on the volume keys • Ringtone : click on + or – when ringing • Voice : click on + or – when speaking...
  • Page 15 Voicemails & Call history How to listen to your Voicemails? • Everyone has its own voicemail service* • Works like a GSM voicemail • Red (LED) light flashing on top right corner ? New voicemail is in ! • Little envelope on screen? New voicemail is in! •...
  • Page 16 Voicemails & Call history (2) How to consult your Call history ? • Press the Directories button • By using the arrows, go to Call lists • Select desired call category : missed, received or placed • Select Edit to adjust dial string if possible •...
  • Page 17 Voicemails & Call history (3) Other way to consult the Call history Received calls Placed calls Missed calls 1 6 / 1 2 / 2 0 1 5...
  • Page 18 Voicemails & Call history (4) How to clear your Call history? • Press Menu (13) > Features > Call Lists > Clear • Select Missed calls, Received calls or Placed Calls • Confirm by Yes...
  • Page 19 Contacts management • The phone has a local Contact Directory • It can be that your phone is configured to always replace contacts from Contact Directory by the extensions on the PBX. On latest implementations (Fusion v.3+, Belgacom Unify v.3+,...) local contacts are no more kept by default •...
  • Page 20 Contact management (2) How to add a contact in Contact Directory? 1. Manual add-on • Press Directories button • Select Contact directory • Press the More softkey • Press the Add softkey • Enter first and/or last name of the contact via dialpad •...

  • Page 21: How To Add A Contact

    Contact management (3) How to add a contact? 2. Add contact from call lists (received/placed) • Do one of the following • Press the Directories button • select Call lists > Missed calls, received calls or placed calls • Press the arrows to access the desired call list •...

  • Page 22: How To Edit A Contact

    Contact management (4) How to edit a contact? • Press Directories button • Select Contact Directory • Use the arrows to find the contact you want to edit • Press the Edit softkey • Make the desired changes • Press the Save or Cancel softkeys to accept/cancel changes •...
  • Page 23 Contact management (5) • How to assign a Speed Dial to a contact ? • This is managed in Cloud UC End User’s portal. For more information see the Help section. • How to access the list of speed dials? •...

  • Page 24: How To Delete A Contact

    Contact management (6) How to delete a contact? • Press Directories button • Select Contact Directory • Use the arrows to find the contact you want to delete • Press the More softkey • Press the Delete softkey...

  • Page 25: How To Search A Contact

    Contact management (7) How to search a contact? • Press Directories button • Select the local contact directory • Press the More softkey • Press the Search softkey • Using the dialpad, enter the first few characters of the contact’s first or last name •...
  • Page 26 Corporate Directory How to search a contact in Corporate Directory? * • Press Directories button • Navigate to Corp Dir and press v • Search for a contact using the dialpad • e.g : to search Tim, press 8 1x then 4 3x then 6 1x x •...

  • Page 27: How To Reboot Your Phone

    Reboot How to reboot your phone? • Plug out – plug in the PoE cable • Press Menu > Settings > Basic > Restart Phone • Press the 2 Volume buttons + Mute + Messages simultaneously This operation takes about 2 minutes Why should I reboot my phone ? •...
  • Page 28 Phone Reset How to clear user settings? • Reset user configuration: language, ringtone, directory • Press Menu > Settings > Advanced • Enter the admin password: 387466 by default • Press Admin Settings > Reset to Defaults > Local Configuration •...

  • Page 29: How To Make A Factory Reset

    Phone Reset (2) How to make a factory reset? • This will format the phone’s filesystem • Press Menu > Settings > Advanced • Enter the admin password: 387466 by default • Press Admin Settings > Reset to Default > Format File System •...
  • Page 30 For your time Thank you 1 6 D e c e m b e r 2 0 1 5 P r e s e n t a t i o n t i t l e...

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