Using Poe; Cause; Additional Information - Polycom IP 5000 Support Instructions

3. Connect the Power Insertion Cable to an available LAN port on the wall or hub/switch device port.
4. Connect the Power Adapter to the Power Insertion Cable.
5. Connect the Power Adapter (with the attached Regional Power Cord) to the wall outlet.

Using PoE

1. Ensure the network and port you are plugging into support Power over Ethernet.
2. Ensure you are using a PoE-ready Ethernet cord (such as the one packaged with the phone).

Cause

Most likely, the phone cabling is not properly plugged in, either using Power over Ethernet (PoE) or the optional AC
power adapter (aka PoE injector).
PoE requires that the phone Ethernet cord be directly plugged into a network that support PoE using a PoE network
cable (such as the 25-foot one that comes with the phone).
The AC power adapter requires the cords to be connected in a specific arrangement.

Additional Information

See also Connecting Network and Power Sources in the following:
• User Guide for the Polycom SoundStation IP 5000 Phone for 8x8 Virtual Office
• User Guide for the Polycom SoundStation IP 6000 Phone for 8x8 Virtual Office
• User Guide for the Polycom SoundStation IP 7000 Phone for 8x8 Virtual Office
https://support.8x8.com/equipment-devices/phones/polycom/polycom-ip-5000-6000-7000-conference-phone-will-not-power-up
Updated: Wed, 12 Feb 2020 10:29:52 GMT
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