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Note: DO NOT open any of the motors or control boxes – there are no user serviceable
parts inside.
No Movement:
•
Check mains power supply.
•
Check transformer connection and power output.
•
Check control box output.
•
Check security key is connected correctly into handset.
•
Check handset is connected correctly.
•
Check green LED on handset is lit.
Potential Problem:
•
Mains fuse.
•
Transformer fault.
•
Controller fault.
•
Security key not inserted properly.
•
Faulty handset.
One of the motor function fails:
•
Check motor connection.
•
Plug affected motor into another connection and re-test.
Potential Problem:
•
Loose connection.
•
Faulty motor.
Note: These tests should be undertaken by a qualified technician only.
Troubleshooting
10
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