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Troubleshooting
Related Manuals for Endress+Hauser Connect Sensor FXA30
Summary of Contents for Endress+Hauser Connect Sensor FXA30
- Page 1 Products Solutions Services BA01710S/00/EN/01.17 71372859 Operating Instructions Connect Sensor FXA30, FXA30B Fieldgate Low-power cellular sensor gateway for wireless drop-in networking to remotely monitor industrial environments and control systems...
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Page 3: Table Of Contents
Connect Sensor FXA30, FXA30B Table of contents Table of contents Important document information ..4 Commissioning ....42 Document function . -
Page 4: Important Document Information
Important document information Connect Sensor FXA30, FXA30B Important document information Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal. -
Page 5: Documentation
For an overview of the scope of the associated Technical Documentation, refer to the following: • The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations App: Enter the serial number from the nameplate. Endress+Hauser... -
Page 6: Terms And Abbreviations
Important document information Connect Sensor FXA30, FXA30B Terms and abbreviations Term/abbreviation Explanation Document type "Operating Instructions" Document type "Brief Operating Instructions" Document type "Technical Information" Document type "Special Documentation" Document type "Safety Instructions" Field Information Server A web-based operating portal for managing the lifecycle & diagnostics of worldwide applied gateways in the Inventory Management System. -
Page 7: Registered Trademarks
Connect Sensor FXA30, FXA30B Important document information Registered trademarks DIGI © Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United States and other countries worldwide of Digi International Inc. HART® Registered trademark of the HART Communication Foundation, Austin, USA Modbus ©... -
Page 8: Basic Safety Instructions
• Connect Sensor FXA30/FXA30B must be installed in an enclosure that provides a degree of protection not less than IP 54, in accordance with EN 60079-15. • Connect Sensor FXA30/FXA30B should be used in an area of not more than pollution degree 2, as defined in EN 60664-1. - Page 9 Connect Sensor FXA30, FXA30B Basic safety instructions WARNING EXPLOSION HAZARD ‣ Do not disconnect while the circuit is live or unless the area is free of ignitable concentrations. WARNING Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ‣...
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Page 10: Certifications
Basic safety instructions Connect Sensor FXA30, FXA30B Certifications The following certifications apply to the Connect Sensor FXA30/FXA30B device. 2.4.1 RF exposure statement In order to comply with RF exposure limits established in the ANSI C95.1 standards, ensure users maintain a distance from the product of no less than 200 mm (7.87 in). - Page 11 Connect Sensor FXA30, FXA30B Basic safety instructions 2.4.4 Product marking The device must include the markings described in the following table. Mark Description CE mark Endress+Hauser...
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Page 12: Incoming Acceptance And Product
Incoming acceptance and product identification Connect Sensor FXA30, FXA30B Incoming acceptance and product identification Product identification The following options are available for identifying the gateway: • Nameplate specifications • Order code with breakdown of the device features on the delivery note Scope of delivery •... -
Page 13: Product Description
Product description Function and system design Connect Sensor FXA30/FXA30B is a low-power cellular sensor gateway for wireless drop- in networking to remotely monitor industrial environments and control systems, such as inventory level, flow, pressure as well as any other process variable. To power Connect Sensor FXA30/FXA30B, use either the internal battery or an external power source, such as solar panels, for setups with no power or limited power. - Page 14 Product description Connect Sensor FXA30, FXA30B Component Description Cellular antenna for LTE and GSM (not part of the standard delivery) Network and Frequencies • GSM900; 890 to 960 MHz • GSM1800; UMTS 1 710 to 2 170 MHz • LTE2600; 2 500 to 2 690 MHz •...
- Page 15 Display elements (device status indicator / LED) Connect Sensor FXA30/FXA30B has four LED indicators to monitor Bluetooth connection, sensor activity, cellular connection, and battery life. If Connect Sensor FXA30/FXA30B is powered and all LEDs are off, it is in sleep mode.
- Page 16 Item LED State Description Cellular Indicator light for the cellular network connection: Solid purple: Connect Sensor FXA30/FXA30B is waking Indicator light for the cellular network connection: Red blinking: Searching for the cellular network Indicator light for the cellular network connection:...
- Page 17 SIM Card tray Item Name Description Console port Connects Connect Sensor FXA30/FXA30B to a computer using a USB type A to B cable for access to the command line interface (CLI). Battery port Connects the battery wire to power Connect Sensor FXA30/FXA30B...
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Page 18: Product Specifications
Product specifications The following table provides a summary of general product specifications for Connect Sensor FXA30/FXA30B. Specifications Management Configuration and management • Endress+Hauser Fiel Information Server (FIS) • Local USB to Serial CLI Protocol Protocol SIM Slots 1, standard size Power Battery 7.2 V, 14 Ah, Lithium Thionyl Chloride, nonrechargeable, replaceable... -
Page 19: Hardware Enhancements
Enclosure rating NEMA Type 4, 4X, 6, and 6P UL 94 V-0 Hardware enhancements Aditional to the features of the Connect Sensor FXA30 the Connect Sensor FXA30B is equipped with the following functions: • HART protocol • Modbus protocol Battery life Connect Sensor FXA30/FXA30B uses sleep and wake modes to manage power use. -
Page 20: Installation
Installation Connect Sensor FXA30, FXA30B Installation Mounting Wall mounting 1. Use Mounting kit Connect Sensor FXA30/FXA30B and fix the 4 brackets with the supplied screws on backside of the housing. A0034553 2 Backside The Mounting kit Connect Sensor FXA30/FXA30B can be ordered as accessory via Order code : 71336975 2. -
Page 21: Antenna
Connect Sensor FXA30/FXA30B require an external antenna for wireless communication via UMTS (2G/3G) or LTE (North America). If Connect Sensor FXA30/FXA30B is mounted inside a cabinet, the antenna must be mounted outside the cabinet. Suitable antennas are available as an accessory → 64. -
Page 22: Assembling
Assembling Connect Sensor FXA30, FXA30B Assembling Before wiring sensors to the I/O interface, assemble Connect Sensor FXA30/FXA30B to make sure it works and check the cellular network coverage in the install area. Make sure you have the following required equipment: •... -
Page 23: Connect The Battery
Connect Sensor FXA30, FXA30B Assembling Connect the battery Open the Connect Sensor FXA30/FXA30B enclosure. A0033552 6 Connect the battery 1. Insert battery to battery tray 2. Connect battery to battery port Disconnect the battery Open the Connect Sensor FXA30/FXA30B enclosure. -
Page 24: Insert Sim Card
Assembling Connect Sensor FXA30, FXA30B Insert SIM card Open the Connect Sensor FXA30/FXA30B enclosure. A0033518 8 Insert SIM card 1. Unlock SIM Card tray 2. Swing open the SIM Card tray 3. Insert SIM Card (Standard SIM) 4. Clap SIM Card tray back 5. -
Page 25: Configure The Cellular Connection
Connect Sensor FXA30/FXA30B, then the cellular connection is already configured on your Connect Sensor FXA30/FXA30B and you can skip this section. Connect Sensor FXA30/FXA30B is configured with a default APN that you need to change to register Connect Sensor FXA30/FXA30B on the cellular network for your cellular service provider. - Page 26 1. Press the Wake button. 2. Make sure the cellular LED blinks blue to show it is connected to the cellular network. 3. If Connect Sensor FXA30/FXA30B does not connect to the cellular network, see → 60 You can now complete I/O interface wiring.
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Page 27: Electrical Connection
8.1.1 Power the Connect Sensor FXA30/FXA30B While Connect Sensor FXA30/FXA30B has an internal battery for power, you can use an external power source, such as solar panels or other DC sources. For an external power source, use the external power input to power the Connect Sensor FXA30/FXA30B device. -
Page 28: Terminal Assignment
Electrical connection Connect Sensor FXA30, FXA30B Terminal assignment 8.2.1 I/O interface pin assignments Connect Sensor FXA30/FXA30B has two I/O connectors, a 9-pin connector and a 12-pin connector. A0033522 9 I/O interface pin assignments 9-pin connector 12-pin connector Endress+Hauser... - Page 29 Connect Sensor FXA30, FXA30B Electrical connection 9-pin connector details A0033523 10 9-pin connector details Pin number Assignment Signal SGnd Serial interface ground SRX/- Serial interface Modbus - STX/+ Serial interface Modbus + SPwr Serial interface power output EXT GND IN...
- Page 30 Electrical connection Connect Sensor FXA30, FXA30B 12-pin connector details A0033524 11 12-pin connector details Pin number Assignment Signal A 4 GND Analog interface 4, ground A 4 IN Analog interface 4, analog input A 4 Pwr Analog interface 4, power output+...
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Page 31: Wire Sensors To The I/O Interface
Connect Sensor FXA30, FXA30B Electrical connection Wire sensors to the I/O interface To wire sensors to the Connect Sensors FXA30/FXA30BI/O interface, you need the following equipment: • Screwdriver, slot-headed 0.4 × 2.5 × 80 mm • Wire size Ø 1.29 to 0.25 mm (16 to 30 AWG) for each pin connector All external or field wiring must be in accordance with NFPA 70 Article 501.10(B). - Page 32 Electrical connection Connect Sensor FXA30, FXA30B 8.3.2 Insert sensor cable A0033527 13 Insert sensor cable 1. Run sensor cable through gland cap 2. Push sensor cable through cable gland 8.3.3 Connect wire A0033529 14 Connect wire 1. If necessary use screwdriver to loosen the I/O interface connector screw.
- Page 33 Connect Sensor FXA30, FXA30B Electrical connection 8.3.4 Tighten gland cap A0033528 15 Tighten gland cap 1. Push gland cap to gland 2. Tighten cap to the cable gland to seal and secure the wire Endress+Hauser...
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Page 34: Analog Input
8.4.1 Current loop Connect Sensor FXA30/FXA30B can monitor a 4 to 20 mA current input. The following schematics show wiring options for 4 to 20 mA inputs. Connect Sensor FXA30B supports wired HART protocol only on analog current loop 1. - Page 35 Connect Sensor FXA30, FXA30B Electrical connection 2-wire (loop-powered) sensors You can connect the Connect Sensor FXA30/FXA30B to a 4 to 20 mA 2-wire sensor, which is also known as a loop-powered sensor. Connect Sensor FXA30/FXA30B A0033534 17 This figure shows the schematic when using power from the Connect Sensor FXA30/FXA30B current loop to power a sensor.
- Page 36 Connect Sensor FXA30, FXA30B 3-wire sensors Connect Sensor FXA30/FXA30B A0033535 18 This figure shows the schematic when the analog power output from Connect Sensor FXA30/FXA30B is powering the sensor. External Sensor Power Sensor Power Analog Select Signal (Current Mode)
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Page 37: Digital Input
Connect Sensor FXA30, FXA30B Electrical connection Digital Input Connect Sensor FXA30/FXA30B has one digital input pin. You can configure the pin as a digital input or pulse counter, but not more than one input function simultaneously. 8.5.1 Digital input and pulse counter When configuring the pin as a digital input, it allows the following modes of operation: •... -
Page 38: I/O Schematics
Electrical connection Connect Sensor FXA30, FXA30B I/O schematics The following sections show electrical wiring schematics for the Connect Sensor FXA30/FXA30B I/O connectors. 8.6.1 Analog input schematic 93.1 232 k 56.2 k A0033540 21 The image is an overview of the analog input wiring diagrams. - Page 39 Connect Sensor FXA30, FXA30B Electrical connection 8.6.2 Digital I/O schematic 10 k 0.75 A 1.7 M A0033541 22 The image is an overview of the digital I/O wiring diagrams. Analog Select Signal Current Loop Signal Analog Input Voltage Input Signal...
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Page 40: Wiring Overview
Connect Sensor FXA30, FXA30B Wiring Overview The analog inputs have the following modes of operation, which are disabled by default. 8.7.1 Standard Firmware Wiring Connect Sensor FXA30/FXA30B with Standard Firmware Connect Sensor FXA30/FXA30B A0033931 23 Standard Mode: w or w/o HART... - Page 41 Connect Sensor FXA30, FXA30B Electrical connection 8.7.2 Firmware "Continuous Monitoring" Wiring Connect Sensor FXA30/FXA30B with special Firmware "Continouos Monitoring" Connect Sensor FXA30/FXA30B A0033932 24 Continouos Monitoring (daisy chain) External Sensor (1) External Sensor (2) External Sensor (3) External Sensor (4)
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Page 42: Commissioning
• Trained, qualified specialists: must have a relevant qualification (training) for this specific function and task • Are authorized by the hosting service owner (Endress+Hauser) • Before beginning work, the specialist staff must have read and understood the instructions in the Operating Instructions and supplementary documentation as well as in the certificates (depending on the application) •... - Page 43 Connect Sensor FXA30, FXA30B Commissioning 5. The first time you log on, you are asked to change your password A0033612-EN 6. Click to edit the password. 7. Enter your current password in the Old password field. Enter your new password in the New password and Repeat fields.
- Page 44 Commissioning Connect Sensor FXA30, FXA30B 2. Inside the Gateway section, please, click on Add Gateway A0033586-EN 3. First please check that the selected contract (dropdown list) is the one where you want to add a new gateway. The contract selection dropdown is only available when the user is authorized on more than one contract.
- Page 45 Connect Sensor FXA30, FXA30B Commissioning 5. Select Gateway Variant Inside the step Select Gateway Variant, please select the gateway variant depending on your device A0033930-EN 6. Click on Next 7. Gateway Activation Inside the step Gateway Activation, please, check that the information about Model, Contract ID, Company Code are correct for the gateway you want to add.
- Page 46 Commissioning Connect Sensor FXA30, FXA30B 10. Copy Information Copy a part of the information from an existing gateway, which the user wants to take as reference, to the new gateway. By default all check boxes but no gateways are selected. Select a gateway in the Overview Table (displays all the gateways of the contract) to copy the information from.
- Page 47 Add Gateway wizard is closed. The Gateway is completely commissioned inside Field Information Server and ready for client application like SupplyCare Hosting. 18. Starting from now the Connect Sensor FXA30/FXA30B can be powered on and the first connection can be made via "wake" button on device.
- Page 48 BA00050S 9.1.5 Change Gateway configuration Connect Sensor FXA30/FXA30B configuration can be changed at any time via the sub menu Edit Gateway Configuration inside menu Gateways. The table displays all the gateways available inside the selected contract. The filters and sort functionalities can be used to easily find a specific gateway.
- Page 49 Connect Sensor FXA30, FXA30B Commissioning By clicking Save, the new configuration is saved. This new configuration is transmitted during the next communication with the gateway. By clicking Cancel, the modifications are canceled and no new configuration will be send to the gateway.
- Page 50 Commissioning Connect Sensor FXA30, FXA30B State of the firmware update Requested Request have been transmitted, now Field Information Server is waiting for the response of the gateway Rejected/Error The gateway has rejected the firmware update or an error occurred during...
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Page 51: Parameter Details
Connect Sensor FXA30, FXA30B Parameter details Parameter details 10.1 Cellular Data Service Name Comment Measurement / Transmission Interval Configuration of the measurement and transmission interval periods. Default: 8h / 24h First value is measurement interval / second value is the send interval. -
Page 52: Analog: Power Output
Level of voltage output 24 V Read delay (s) Time in seconds that the sensor power is enabled before Connect Sensor FXA30/FXA30B reads its value. This allows the sensor to stabilize to get an accurate reading. Value in seconds Default: 30 s... -
Page 53: Modbus Settings (Fxa30B Only)
Connect Sensor FXA30, FXA30B Parameter details When HART is enable, it will furnish additional measurement read directly via HART command from device. By enabling the HART interface,the analog input 1 function is set to enable if this is not the case. - Page 54 Parameter details Connect Sensor FXA30, FXA30B For each configured station address, you can configure a corresponding variable list. The variable list is limited to 63 characters, which limits the number of variables to between 8 and 10. A variable address can be either 5 or 6 decimal digits in length.
- Page 55 Connect Sensor FXA30, FXA30B Parameter details 10.5.4 Modbus settings FXA30B Table is valid for Modbus Settings Name Comment Interface enable ON OFF Default: OFF Mode Specifies the Modbus serial transmission mode. Selection: • rtu • ascii Default: rtu...
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Page 56: Device Settings
Not in use. There is no E+H app available at the moment. 10.7 Digital Input Pin din1 of the Connect Sensor FXA30/FXA30B can be used as digital input. Name Comment Interface enable Enable or disable to use the din1 pin as digital input. -
Page 57: Digital Pulse Counter
‣ Check configured Alarm 10.8 Digital Pulse Counter Pin din1 of the Connect Sensor FXA30/FXA30B can be used as digital pulse counter. Name Comment Interface enable Enable or disable to use the din1 pin as digital pulse counter. -
Page 58: Serial: Power Output (Fxa30B Only)
Default: 3.3 V Read delay(s) Value in seconds Time in seconds that the modbus devices power is enabled before Connect Sensor FXA30/ FXA30B reads its value. This allows the sensor to stabilize to get an accurate reading. Range: 0 to 120 s... -
Page 59: Diagnostics And Troubleshooting
This procedure forces the device to restart and retain its configuration. 1. Open the Connect Sensor FXA30/FXA30B enclosure. 2. Press the Reset button to force a reset when the Connect Sensor FXA30/FXA30B device does not respond to any inputs. Pressing Reset cancels all operations and completes a power cycle, then Connect Sensor FXA30/FXA30B enters sleep mode. -
Page 60: Device Not Connected To The Cellular Network
11.4 Basic cellular connection troubleshooting The following basic troubleshooting steps resolve most cellular connection issues for a Connect Sensor FXA30/FXA30B. You need physical access to the device to complete the steps. 11.4.1 Verify SIM configuration Verify the following for your device: 1. -
Page 61: Device Does Not Connect To Field Information
11.5 Device does not connect to Field Information Server (FIS) If your Connect Sensor FXA30/FXA30B does not connect to Field Information Server (FIS) 1. Get the correct 15-digit device IMEI number on the Connect Sensor FXA30/FXA30B label. 2. Go to FIS and sign in with your user name and password. -
Page 62: Maintenance
Maintenance Connect Sensor FXA30, FXA30B Maintenance The measuring device requires no special maintenance. 12.1 Exterior cleaning When exterior-cleaning the device, always use cleaning agents that do not attack the surface of the housing and the seals. Endress+Hauser... -
Page 63: Repair
13.1 General notes 13.1.1 Repair concept The Endress+Hauser repair concept is devised in such a way that repairs can only be carried out through device replacement. 13.1.2 Replacing a device Once the device has been replaced, parameters must be reconfigured. -
Page 64: Accessories
Accessories Connect Sensor FXA30, FXA30B Accessories Accessory Description Battery-Lithium-thionyl-chloride FXA30 • Material: Lithium-thionyl chloride (Li-SOCL2) • Type: ER34615 7,2V 14Ah • Non-rechargeable • Hazards Id. UN38.3 • Weight: 227 g (8 oz) • Connector cable Batteries are considered hazardous goods and may be charged by import taxes depending on the country of delivery. - Page 68 *71372859* 71372859 www.addresses.endress.com...
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