Alcatel Joy Tab User Manual page 22

• If you don't remember your Google Account credentials, complete Google Account recovery procedures.
• If you still cannot access your device, apply to the authorized repair center, but remember that it will not be
regarded as warranty case.
The device doesn't ring when a notificaton or message arrives
• Make sure that Do Not Disturb mode (go to Settings > Sound > Do Not Disturb preferences) is not activated.
• Press the Volume keys to adjust volume.
I forget some passwords/codes/keys on device
• Perform Factory reset.
• If you still cannot access your device, apply to the authorized repair center, but remember that it will not be
regarded as warranty case.
Alcatel is a trademark of Nokia used under license by
TCL Communication Technology Holdings Limited.
© 2019 TCT Mobile Limited. All rights reserved.
TCL Communication Technology Holdings Limited
reserves the right to alter material or technical
specification without prior notice.
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