Alcatel ONETOUCH Plus 10 WIFI Service Manual
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Alcatel ONETOUCH Plus 10 WIFI Service Manual

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L1 Service Manual
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
1.1
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
Plus 10 WIFI
2 IN 1 Tablet
Normal Keyboard
8085+KB8085
ONETOUCH 8085+KB8085 Level 1 Service Manual
TCL
Communication Ltd.
Page
1/40

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Summary of Contents for Alcatel ONETOUCH Plus 10 WIFI

  • Page 1 L1 Service Manual Communication Ltd. Plus 10 WIFI 2 IN 1 Tablet Normal Keyboard 8085+KB8085 Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved.
  • Page 2 L1 Service Manual Communication Ltd. Final Version Jane Chen Keira Xie Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. Level 1 repair process ........................4 2. General ............................. 4 3. Portable Label ..........................7 3.1. Label zones ............................7 3.2. Commercial Label Samples......................8 3.3. CU label ............................9 3.4. L1 Spare Part List .......................... 10 3.5.

  • Page 4: Level 1 Repair Process

    L1 Service Manual Communication Ltd. Level 1 repair process Note: If the device can’t be powered on, For L1 repair center, please swap the tablet directly. For L2 repair center, please proceed with L2 repair. 2. General PLUS 10'' WiFi (8085) is a 2 in 1 tablet with Intel Cherry Trail T3 (x5-Z8350) chipset, Quad core 1.44 GHz, and BT/WLAN, WiFi only etc functions.
  • Page 5 L1 Service Manual Communication Ltd. PLUS 10'' WiFi Project Name PLUS 10'' WiFi Windows Marketing Name Commercial Name 8085 Chipset Intel Cherry Trail T3 (x5-Z8350) Chipset & System CPU frequence Quad core 1.44GHz Operating System Window 10 Home Design (dimension) (L x W x H mm) 259.3*156.2*8.35mm Form factor Tablet...
  • Page 6 L1 Service Manual Communication Ltd. Touch Icon position Wireless Charging USB OTG Pixel 5MP FF Camera Flash Auto focus Main camera Digital Zoom Digital zoom x4 Panorama mode support Video capture (resolution@fps) 1080p@30fps For 5M FF Pixel Auto focus Sub camera Camera Flash Video capture (resolution@fps) OV2680 for 2M...

  • Page 7: Portable Label

    Dimensions XxYxZ (mm) 263.32*166.88*3.32-7.45mm Weight 314g 65° in notebook mode; 65° in display Angles support mode Global version: follow ALCATEL Water proof standard There's no power button since normal Button keyboard functionality depends on the Power power supply by tablet.

  • Page 8: Commercial Label Samples

    L1 Service Manual Communication Ltd. 3.2. Commercial Label Samples Rev. Page 8/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 9: Cu Label

    L1 Service Manual Communication Ltd. 3.3. CU label Rev. Page 9/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 10: L1 Spare Part List

    L1 Service Manual Communication Ltd. 3.4. L1 Spare Part List Please get the latest SPL in Forlog system. 3.5. Accessory 3.5.1. Charger 3.5.2. End user USB cable Note： Rev. Page 10/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 11: Wifi Keyboard

    L1 Service Manual Communication Ltd. 3.5.3. WiFi Keyboard Rev. Page 11/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 12 L1 Service Manual Communication Ltd. Note: 1. Generally speaking, user can type any key that includes only one marking/letter to input. For the keys that includes more than one marking/letter, type directly to input the character in left bottom or in middle. 2.

  • Page 13: Maintenance Policy

    L1 Service Manual Communication Ltd. 3.6. Maintenance policy This chapter describes the maintenance of the 8085 series 2 in 1 tablet authorized at L1 repair centre. The maintenance operations can only be performed in approved repair centres. General Main L1 maintenance operations are as following: 3.6.1.

  • Page 14: User Data Format Reset Introduction

    L1 Service Manual Communication Ltd. search bar -> press Enter key 3．Input “cmd” in Cortana search -> press Enter -> Input “systeminfo” -> press ENTER Open “File Explorer” -> “This PC”- >Local Disk(C:)-> Windows-> Check OS version System Info Settings-> Update & security-> Recovery - End user format >click “Get started”...
  • Page 15 L1 Service Manual Communication Ltd. 2. There are two kinds of reset mode. (1) Choose “Keep my files” will remove apps and settings, but keeps your personal files. Your apps will be removed. Click “Next” to continue. Rev. Page 15/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved.
  • Page 16 L1 Service Manual Communication Ltd. Click “Reset” to reset this PC. During the reset, don’t power off the PC. It will take about 2 hours to finish the process. After resetting finish, the PC will reboot. (2) Choose “Remove everything” will remove all of your personal files, apps and settings; Rev.
  • Page 17 L1 Service Manual Communication Ltd. There are two options. a) If you choose “Just remove my files”, it is quicker, but less secure. Use this if you’re keeping the PC. Plug in your PC, because the PC can’t be reset while it’s running on battery power. Rev.
  • Page 18 L1 Service Manual Communication Ltd. Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger. will take about 2 hours to finish the process. After resetting finish, the PC will reboot and please set the basic things. b) If you choose “Remove files and clean the drive”, it is quicker, but less secure.

  • Page 19: Tablet Maintenance

    L1 Service Manual Communication Ltd. Keep the PC on charging mode. Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger. It will take about 2 hours to finish the process. After resetting finish, the PC will reboot and please set the basic things.

  • Page 20: Invoice Check

    L1 Service Manual Communication Ltd.  Battery with full power. It is recommended the following tools:  One PC with Windows 2000/NT/XP/Windows 7.  One ampere meter for charger current test.  USB disk (more than 8G, prepare several USB disk) 3.8.

  • Page 21: Sn Check

    L1 Service Manual Communication Ltd. 3.9. SN Check If the SN sticker on the back cover or in the SD card cover is not lost: We should make sure that the SN number MUST be the same with the one on the SN sticker; if not, it’s out of warranty policy.
  • Page 22 L1 Service Manual Communication Ltd.  Liquid was detected by humidity sensitive label.  Position of humidity sensitive sticker. There are two positions of humidity sensitive sticker Position A: Position B: Rev. Page 22/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved.

  • Page 23: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd. 3.11. Visual Mechanical inspection Mechanical warranties check items: Corrosion  Corrosion on the USB connectors and other metal surfaces Hole  Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, LCD Lens, keypad.

  • Page 24: Accessories Inspection

    L1 Service Manual Communication Ltd. keypad Distortion  Bend, twisted or crushed on the h/s, cover/casing or connectors Broken  LCD broken, casing broken, cover broken Dropped.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others: ...
  • Page 25 L1 Service Manual Communication Ltd. After finish the IMT tool test, DO remember to delete the IMT tool - “Customer” folder in the device. Step 1: Download the “Customer” folder from CSS website and unzip it. Copy it to the tablet. Step 2: Double click to open the “Customer”...
  • Page 26 L1 Service Manual Communication Ltd. Step3: Select “Auto” to start the auto test, or select “MANU” to do the IMT tool test manually. If you select “Auto”, the test items will be tested step by step. If one of the tests failed during “Auto” test mode, it will display “Test fail, restart?”...
  • Page 27 L1 Service Manual Communication Ltd. manually.  Traceability I. You can get information such as IMT_PCBA, FT, PCBA_SN, etc., II. Press “pass” key to continue.  System Info It display “System Info Testing”, and then will display “Pass” or “Fail”. ...
  • Page 28 L1 Service Manual Communication Ltd.  Touch Panel I. Please draw line in the block area with one finger II. Please slither on the screen with three fingers. III. It will display “Pass” or “Fail”.  I. It will display white if it functions well; II.
  • Page 29 L1 Service Manual Communication Ltd. II. It will display “Pass” or “Fail”.  Camera Front I. Touch the camera icon to take a picture; II. Press “Pass” to continue. III. It will take a video and play it automatically; IV. Press “Pass” to continue. ...
  • Page 30 L1 Service Manual Communication Ltd.  Headset I. Insert eadset according to instruction, and press “START” ; II. You will hear a sound from left if it functions well; III. Press “Left Pass” to continue; IV. You will hear a sound from right if it functions well; V.

  • Page 31: System Install

    L1 Service Manual Communication Ltd. III. It will display “Pass” or “Fail”;  Dock I. Insert KEYBOARD, KEYBOARD USB and KEYBOARD CHARGER according to the instruction; II. It will display “Pass” or “Fail”;  Hall I. Cover the notebook or close a magnet to the tablet; II.
  • Page 32 L1 Service Manual Communication Ltd. Step 2: Double click to open the folder, and then open the “BIOS_Flash” folder. Step 3: Right click the “01_Plus10_afuFlash”, and press “Run as administrator”. Step 4: It will display “The BIOS will be flashed to this machine”. Press any key to continue. Rev.

  • Page 33: Os Install Process

    L1 Service Manual Communication Ltd. Step 5: It will run for a while and then will display “Press any key to reboot the windows!” Update finish. 4.3 OS install process Step 1: You should provide a USB disk first, the size should more than 8 GB, format the USB flash disk to the NTFS type.
  • Page 34 Then you should set the OS startup from USB Disk, We have two ways to achieve it. Way 1: When the tablets is on bring up, constantly press Fn+F7 at the same time when the alcatel logo pops up before the system enter the OS, you will see the BIOS Pop-up prompt box, select it to “UEFI:USB Flash Disk”...
  • Page 35 L1 Service Manual Communication Ltd. when finish you should input “exit” and then press enter. Update finish. Rev. Page 35/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 36 L1 Service Manual Communication Ltd. Way 2: When the tablets is on bring up, constantly press Delete when the alcatel logo pops up before the system enter the OS, tablet will enter the BIOS setup interface. Press the direction key move BIOS to Boot page, and then move the cursor to “Boot option #1”,enter, select the “UEFI: MultipleCard...

  • Page 37: Check Bios And Os Version

    L1 Service Manual Communication Ltd. 4.4 Check BIOS and OS version After installing BIOS and OS, check whether the BIOS and OS version in device is newest or not. Check BIOS version Way 1: Step 1: Press and R key at the same time. Step 2: Input “cmd”...
  • Page 38 L1 Service Manual Communication Ltd. Step 4: BIOS version Way 2: Step 1: Input “msinfo32” in Cortana search bar. Rev. Page 38/40 ONETOUCH 8085+KB8085 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 39 L1 Service Manual Communication Ltd. Step 2: Press Enter key, and then the information will pop up. Way 3: Input “cmd” in Cortana search bar -> press Enter -> Input “systeminfo” -> press ENTER (similar with way1). Check OS version ->...
  • Page 40 L1 Service Manual Communication Ltd. Note: If the BIOS and OS versions in the device are all newest, and the IMT tool test result is passed, there is no need to reinstall the system firmware. If you have any question or problem, please feel free to contact us. Thanks for your cooperation.

This manual is also suitable for:

Onetouch 8085Onetouch kb8085

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