Toshiba Multifunctional Digital System GA-1190 Network Administration Manual page 54

3 TROUBLESHOOTING
No.
3 Print a NIC Configuration
page from this equipment.
Does this equipment sup-
port the same protocol as
the network?
4 Change the protocol set-
tings from TopAccess, if
necessary, and reboot the
equipment for the changes
to take effect. Repeat step
2. Was the device detected?
5 Check the NIC Configura-
tion page. Are the IP
Address and subnet mask
settings correct?
6 Check the router to make
sure it is not filtering out this
equipment packets. Is the
router processing equip-
ment packets correctly?
7 Can another computer
within the same network
segment detect this equip-
ment?
8 Check the NIC Configura-
tion page. Is the Unit Serial
Number part of the device
name?
9 Check link activities on the
port being used by this
equipment and the integrity
of the network cable, hub,
or switch that connects this
equipment to the network.
Replace any network com-
ponents that you can tell or
suspect are faulty.
52 Equipment Detection and Printing Check
Check Item Yes
Next Step
End
Next Step
Next Step
Next Step
Next Step
End
No Countermeasure
Configure the proper protocol.
Next Step
Set up the TCP/IP settings cor-
rectly.
Adjust the router settings.
Refer to the following section to
troubleshoot the condition.
P.45 "Network Setting Check-
lists"
Contact your service representa-
tive.