Avaya AVPP Installation Manual
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Avaya AVPP Installation Manual

Avaya AVPP Installation Manual

Voice priority processor
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Avaya Voice Priority Processor
Installation
555-301-102
Part Number 72-8178-00
Revision C
Issue 4
May 2004

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Summary of Contents for Avaya AVPP

  • Page 1 Avaya Voice Priority Processor Installation 555-301-102 Part Number 72-8178-00 Revision C Issue 4 May 2004...
  • Page 2 Your Responsibility for Your Company’s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to: •...

  • Page 3: Avaya Voice Priority Processor

    WARNING Changes or modifications to this equipment not approved by Avaya may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.

  • Page 4: Table Of Contents

    The Timing function Avaya Voice Priority Processor Capacity System Diagram System Components The Front Panel of the Avaya Voice Priority Processor 3. INSTALLING THE AVAYA VOICE PRIORITY PROCESSOR Required Materials Locate the Avaya Voice Priority Processor Install the Avaya Voice Priority Processor 4.
  • Page 5 Avaya Installation Avaya Voice Priority Processor 555-301-102, Issue 4, May 2004 Page 5...

  • Page 6: About This Document

    This document explains how to configure and maintain the Avaya Voice Priority Processor (AVPP) within the telephony system. Questions? Avaya wants you to have a successful installation. If you have questions please contact Avaya Technical Support (USA only) or your local authorized...

  • Page 7: Avaya Voice Priority Processor Overview

    SVP is fully compliant with the IEEE 802.11 and 802.11b standards. The AVPP is an Ethernet LAN device that works with the AP to provide QoS on the wireless LAN. Voice packets to and from the Avaya Wireless Telephones are intercepted by the AVPP and encapsulated for prioritization as they are routed to and from an IP telephony server or gateway.

  • Page 8: The Timing Function

    "gateway" function in the IP PBX environment, is affected. In a Gateway environment, the addition of an AVPP is detected as soon as the new AVPP is up and running. The new AVPP will immediately start providing the “timing” function for the appropriate Wireless Telephones.

  • Page 9: Avaya Voice Priority Processor Capacity

    The AVPP auto-negotiates to the type of port on the Ethernet switch and supports 10Base-T, 100Base-T, full-duplex and half-duplex port types. The maximum number of calls a single AVPP is able to handle depends on LAN factors per the following table: Number of...
  • Page 10 Avaya Voice Priority Processor are separated by the subnet architecture. Multiple AVPP environments are those that have more than one AVPP in the same subnet in order to accommodate a high volume of wireless telephony traffic. Wireless Telephones cannot roam between subnets. Any call in progress will be dropped when the user moves out of range.

  • Page 11: System Diagram

    Avaya Installation Avaya Voice Priority Processor System Diagram The following diagram shows the AVPP residing on a network with an IP telephony server, wireless LAN access points, and Ethernet switch: access point Avaya Voice Priority Processor(s) Ethernet switch Wireless Telephones...
  • Page 12 Avaya Installation Avaya Voice Priority Processor Administrative computer access point Avaya Voice Priority Processor Ethernet Switch Wireless Telephones access point Gateway optional Gateway Wireless Gateway Gateway Gateway CAT 5 cable 25 pair cable Multiple phone cables Demarc block Phone cable...

  • Page 13: System Components

    If five or more Gateways are connected to the LAN, a AVPP must be installed to handle the increased call volume. Avaya digital gateways work with the digital ports on most common brands of telephone systems (PBX or key systems), and analog gateways work with telephone systems (CO, PBX, or key systems) with analog (loop start) ports.
  • Page 14 SVP is fully compliant with the IEEE 802.11 and 802.11b standards. The AVPP must be on the same subnet as the Gateways and Wireless Telephones.

  • Page 15: The Front Panel Of The Avaya Voice Priority Processor

    The Front Panel of the Avaya Voice Priority Processor The Avaya Voice Priority Processor’s front panel contains ports to connect to power, the LAN, and an administrative computer via an RS-232 port. Status LEDs supply information about the Avaya Voice Priority Processor’s functioning.

  • Page 16: Installing The Avaya Voice Priority Processor

    Avaya Voice Priority Processor 3. Installing the Avaya Voice Priority Processor As shown in the system diagram the AVPP is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines.
  • Page 17 Use only the provided Class II AC Adapter with output 24VDC, 1A. 3. Plug the AC adapter into a 110VAC outlet to apply power to the AVPP. 4. The system will cycle through diagnostic testing and the LEDs will blink for about one minute.

  • Page 18: Configuring The Avaya Voice Priority Processor

    The Telnet method of connection is used for routine maintenance of the Avaya Server for both local and remote administration, depending on your network. To connect via Telnet, run a Telnet session to the IP address of the AVPP. Once you connect and log in, the menu displays.

  • Page 19: The Netlink Svp-Ii System Menu

    – allows you to set the mode and reset the system. SVP-II Configuration – allows you to set network configuration options, including IP Network Configuration address and hostname. Change Password – allows you to change the password for AVPP access. 555-301-102, Issue 4, May 2004 Page 19...

  • Page 20: Network Configuration

    This is also where you may, optionally, establish a hostname and enter the IP address of the location of any software updates you may obtain from Avaya. See section 5, the Software Maintenance section, of this document for more information about installing software updates via TFTP.
  • Page 21 . If Syslog is set, a message is sent to the syslog server when an alarm is triggered. The AVPP must be reset in order to set the configuration options. If the AVPP is in Maintenance Lock , you will be prompted to reset the AVPP upon pressing Esc. Respond with a to the reset prompt.

  • Page 22: Avaya Voice Priority Processor Configuration

    SVP-II Configuration screen is where you set the mode of the AVPP. It is also where you can lock the AVPP for maintenance and reset the AVPP after maintenance. The AVPP will automatically lock for maintenance if the IP address is changed. When this Maintenance Lock occurs, the AVPP must be reset upon exit.
  • Page 23 160 Series The 160 series software is the default software version that is shipped with the AVPP. Use this version if no software version is specified in your Setup and Maintenance document. You can check the version currently installed on the AVPP as described in section 7.
  • Page 24 : The master AVPP must be identified in an IP system. Select one of the following identification options: ∗ Statically configure the IP address of the master AVPP in each of the Avaya Voice Priority Processors. Enter the IP address.
  • Page 25 First Alias IP Address/Last Alias IP Address : Enter the range of IP addresses this AVPP may use when acting as a proxy for the Wireless Telephones. All alias addresses must be on the same subnet as the AVPP and cannot be duplicated on other subnets or Avaya Voice Priority Processors.

  • Page 26: Change Password

    Avaya Installation Avaya Voice Priority Processor Change Password If desired, the password to access the AVPP may be changed. Select Change Password from the main menu. A screen similar to the following will appear: Enter the information and either select...

  • Page 27: Swapping/Adding/Deleting Avaya Voice Priority Processors

    Telephone system will fail. All Avaya Voice Priority Processors will lock and all calls will be lost and no calls will be able to be placed. Therefore, if the master AVPP needs to be replaced, be sure the system can be brought down with minimal call interruption. Be sure to reset all Avaya Voice Priority Processors after the master has been replaced.

  • Page 28: Gateway

    Avaya Voice Priority Processor Gateway In an Avaya Gateway environment, the addition of an AVPP is detected as soon as the new AVPP is running. The new AVPP will immediately start providing the "timing" function for the appropriate Wireless Telephones. The user should not detect any change.

  • Page 29: Software Maintenance

    (for example, downloading from a web site). At startup the AVPP uses TFTP to check the software version it is running against the version in the TFTP location. If there is a discrepancy, the AVPP will download the version in the TFTP location.

  • Page 30: Troubleshooting Via System Status Menu

    System Status Menu screen, opened from the main menu of the AVPP. See the previous sections for directions on how to connect to the AVPP and navigate to the System Status Menu – displays alarm and error message information.

  • Page 31: Error Status

    Avaya Voice Priority Processor Error Status screen displays any alarms that indicate some system malfunction. Error Status Some of these alarms are easily remedied and others require a call to Avaya’s Customer Support Department. From the System Status Menu , select Error Status .

  • Page 32: Network Status

    Avaya Installation Avaya Voice Priority Processor Network Status The AVPP is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status screen. From the System Status Menu...
  • Page 33 Avaya Installation Avaya Voice Priority Processor – Ethernet statistics concerning the received packets during System Uptime. – bytes received bytes packets – packets received – sum of all receive errors (long packet, short packet, CRC, overrun, errors alignment) – packets dropped due to insufficient memory drop –...

  • Page 34: Software Version

    The Software Version screen provides information about the version currently running on the AVPP. This information will help you determine if you are running the most recent version and will assist Avaya engineering and/or customer support in troubleshooting software problems.
  • Page 35 6 Gateway Avaya Voice Priority Processor Description, 13, 6 Front Panel, 15 Network Status, 32 Avaya Voice Priority Processor, 7, 14 Power, 16 Location, 16 Serial Connection, 18 Mounting, 16, 17 Site Preparation, 16 Avaya Voice Priority Processor Alarms, 31...

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