Troubleshooting - Electrolux ERN3211AOW User Manual

8. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
The appliance does not
operate.
The lamp does not work.
The compressor operates
continually.
There is too much frost
and ice.
Possible cause
The appliance is switch‐
ed off.
The mains plug is not
connected to the mains
socket correctly.
There is no voltage in the
mains socket.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incor‐
rectly.
Many food products were
put in at the same time.
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed
correctly.
The "FastCool function"
is switched on.
The door is not closed
correctly or the gasket is
deformed/dirty.
Appliance is fully loaded
and it is set to the lowest
temperature
ENGLISH
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electrical
appliance to the mains sock‐
et. Contact a qualified elec‐
trician.
Close and open the door.
Contact the nearest Author‐
ised Service Centre.
Refer to "Operation".
Wait few hours and then
check the temperature
again.
Refer to climate class chart
on the rating plate.
Allow food products to cool
to room temperature before
storing.
Refer to "Closing the door".
Refer to "FastCool function".
Refer to "Closing the door".
Set a higher temperature.
Refer to "Operation".
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